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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo
CRM Software

4.2 5,344 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadSquared CRM logo
CRM Software

4.7 238 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickUp logo

ClickUp

Project Management Software

4.7 4,638 user ratings

Free Forever ➔
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Monday CRM logo

Monday CRM

CRM Software

4.2 37 user ratings

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Overview

Description Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more LeadSquared is a SaaS platform that provides end-to-end sales and marketing automation solutions. With it you can manage all your products, teams, and processes on one platform and never miss out on an opportunity. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    75%
  • Popularity
    89%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    71%
  • Momentum
    65%
  • Popularity
    65%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    72%
  • Popularity
    97%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    68%
  • Momentum
    64%
  • Popularity
    66%
SaaSworthy Awards # 1 Most Worthy # 5 Highly Rated
Not Available
# 2 Highly Rated # 5 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 5,344 user ratings
4.7/5 238 user ratings
4.7/5 4,638 user ratings
4.2/5 37 user ratings
Rating Distribution
  • Excellent

    45.4%
  • Very Good

    36.5%
  • Average

    11.9%
  • Poor

    3.5%
  • Terrible

    2.8%
  • Excellent

    73.9%
  • Very Good

    23.5%
  • Average

    1.7%
  • Poor

    0.8%
  • Terrible

    0%
  • Excellent

    75.7%
  • Very Good

    19.9%
  • Average

    2.4%
  • Poor

    0.4%
  • Terrible

    1.6%
  • Excellent

    48.6%
  • Very Good

    37.8%
  • Average

    5.4%
  • Poor

    5.4%
  • Terrible

    2.7%
User Sentiments

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    Lead Management, Marketing Automation, Customizable Filters, Ease of Use

    Mobile Application Issues, Occasional System Lag, Limited Report Customization, Complex UI/UX

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

    Not Available
Review Summary

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

Overall, users appreciate the comprehensive features and ease of use of the product. They find it an effective tool for managing sales activities, tracking leads, and nurturing customer relationships. The product is praised for its user-friendly interface, customization options, and robust reporting capabilities. However, some users mention occasional glitches and the need for improved customer support responsiveness. Additionally, a few users suggest enhancing the mobile app's functionality and offering more integrations with third-party tools.

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

Not Available
Pros & Cons
  • Feature-rich software for maintaining high customer relations.
  • Multichannel support for reaching customers via various mediums.
  • Visitor tracking and email analytics for identifying interaction opportunities.
  • Pre-built and customizable KPIs for team performance evaluation.
  • Blueprint feature for ensuring attention to the right customers.
  • Occasional glitches reported by some users.
  • May lack advanced features compared to higher-priced competitors.
  • End-to-end sales and marketing automation solutions.
  • Comprehensive features for managing products, teams, and processes.
  • User-friendly interface and customization options.
  • Robust reporting capabilities for data analysis.
  • Effective tool for managing sales activities, tracking leads, and nurturing customer relationships.
  • Occasional glitches reported by some users.
  • Need for improved customer support responsiveness.
  • Limited mobile app functionality and integrations with third-party tools.
Not Available
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

CRM Plus $57.00 $69.00 per user / month

CRM Flex $14.00 $14.00 per user / month

Lite $25.00 $25.00 per user / month

Pro $50.00 $50.00 per user / month

Super $100.00 $100.00 per user / month

Ultimate Custom

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

Basic CRM $12.00 $15.00 per user / month

Standard CRM $17.00 $20.00 per user / month

Pro CRM $28.00 $33.00 per user / month

Enterprise CRM Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Live Chat System
+ 12 More
Location History
+ 3 More
Project Management
+ 4 More
Customize board with columns
+ 2 More
Videos Video Thumbnail
+ 3 More
Video Thumbnail
+ 3 More
Video Thumbnail
+ 4 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Bangalore, India Founded in: 2011 Located in: San Diego, CA Founded in: 2016 Located in: Tel Aviv, Israel
Contact Details

+1 877-834-4428

https://www.zoho.com/crm/

+91 080-46971075

https://www.leadsquared.com/crm-software/

Not available

https://clickup.com/

Not available

https://monday.com/crm

Social Media Handles

Not available

FAQs

What are the key differences between Zoho CRM and LeadSquared CRM?

Zoho CRM emphasizes customer relationship management with features like multichannel support and visitor tracking, while LeadSquared CRM focuses on sales automation with capabilities like lead scoring and opportunity management.

What are the alternatives to Zoho CRM?

The top alternatives to Zoho CRM are Freshsales, HubSpot CRM, Microsoft Dynamics 365 for Sales, Salesforce, and SalesCRM.

Which SaaS products can Zoho CRM integrate with?

Zoho CRM offers integration with a wide range of SaaS products, including Leadfeeder, Slack, Box, Zoho Creator, Zoho SalesIQ, Google Sheets, Zoho Desk, Saasu, Zapier, ClickDesk, Zoho Sign, Zoho Projects, PieSync, Knowlarity, GotoMeeting, MailChimp, Adobe Sign, Zoho Expense, DocuSign, Constant Contact, Zoho Campaigns, GetResponse, Front, Dropbox Business, SurveyMonkey, Zoho Survey, QuoteWerks, Quickbooks, PandaDoc, Zoho Books, Zoom, Eventbrite, Xero, Zoho Forms, iQuoteXpress, Zoho Cliq, ActiveCampaign, RingCentral Office, Twilio Flex, Zoho Meeting, Zoho Billing, Unbounce, GoToWebinar, Google Drive, Proposify, Shopify, and Zoho Social.

Which product is better for large-scale sales management?

Both Zoho CRM and LeadSquared CRM offer robust features for large-scale sales management, including advanced automation, predictive analytics, and territory management.

How do the reporting and analytics capabilities of these products compare?

Zoho CRM provides comprehensive reporting and analytics with customizable dashboards and pre-built KPIs, while LeadSquared CRM offers advanced analytics features like predictive lead scoring and opportunity forecasting.

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