Zoho CRM vs LeadSquared CRM Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM

CRM Software

4.2 5,340 user ratings

Visit Website

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadSquared CRM

CRM Software

4.7 275 user ratings

Get Free Quote

Pipedrive CRM

CRM Software

4.5 3,033 user ratings

Try for Free

Overview

Description	Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more	LeadSquared is a SaaS platform that provides end-to-end sales and marketing automation solutions. With it you can manage all your products, teams, and processes on one platform and never miss out on an opportunity. Read more	Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more
Pricing Options	Free Trial Available Starts at $14.0.	Free Trial Available Starts at $25.0. Offers Custom plan.	Free Trial Available Starts at $14.0.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 94% Momentum 71% Popularity 90%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 77% Momentum 62% Popularity 65%	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 95% Momentum 65% Popularity 88%
SaaSworthy Awards	# 1 Most Worthy # 5 Highly Rated	Not Available	# 3 Most Worthy # 2 Highly Rated

Features

Total Features	27 Features	24 Features	27 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 18 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 16 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 18 More - Show Less
Unique Features	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available

Reviews & Ratings

User Rating	4.2/5 5,340 user ratings	4.7/5 275 user ratings	4.5/5 3,033 user ratings
Ratings Distribution	Excellent 45.5% Very Good 36.1% Average 12.7% Poor 3.4% Terrible 2.3%	Excellent 74.2% Very Good 23.6% Average 1.5% Poor 0.7% Terrible 0%	Excellent 63.5% Very Good 27.9% Average 5% Poor 1.4% Terrible 2.1%
Review Summary	Overall, reviewers found the software to be user-friendly, customizable, and scalable. Reviewers praised its affordability, extensive features, and ease of use. However, some users reported occasional glitches and a lack of advanced features. The software's customer support received mixed reviews, with some users lauding its responsiveness and others expressing dissatisfaction. Reviewers agreed the software is best suited for small and medium-sized businesses due to its simplicity and cost-effectiveness. The software was also seen as a capable solution for larger organizations, although it may lack some of the advanced features found in higher-priced competitors.	Overall, users appreciate the comprehensive features and ease of use of the product. They find it an effective tool for managing sales activities, tracking leads, and nurturing customer relationships. The product is praised for its user-friendly interface, customization options, and robust reporting capabilities. However, some users mention occasional glitches and the need for improved customer support responsiveness. Additionally, a few users suggest enhancing the mobile app's functionality and offering more integrations with third-party tools.	Pipedrive is generally well-received by users, with reviewers praising its ease of use, intuitive interface, and robust sales pipeline management capabilities. It is also lauded for its customization options, reporting features, and mobile app. However, some users have expressed concerns regarding its limited integrations, occasional bugs, and lack of advanced features found in more comprehensive CRM systems. Overall, Pipedrive is a solid choice for small businesses and startups seeking a user-friendly and effective sales CRM solution.
Pros & Cons	Feature-rich software for maintaining high customer relations. Multichannel support for reaching customers via various mediums. Visitor tracking and email analytics for identifying interaction opportunities. Pre-built and customizable KPIs for team performance evaluation. Blueprint feature for ensuring attention to the right customers. Occasional glitches reported by some users. May lack advanced features compared to higher-priced competitors.	End-to-end sales and marketing automation solutions. Comprehensive features for managing products, teams, and processes. User-friendly interface and customization options. Robust reporting capabilities for data analysis. Effective tool for managing sales activities, tracking leads, and nurturing customer relationships. Occasional glitches reported by some users. Need for improved customer support responsiveness. Limited mobile app functionality and integrations with third-party tools.	Not Available
	Read All User Reviews	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $14.0.	Free Trial Available Starts at $25.0. Offers Custom plan.	Free Trial Available Starts at $14.0.
Pricing Plans Monthly Plans Annual Plans	Standard $14.00 $20.00 per user / month Professional $23.00 $35.00 per user / month Enterprise $40.00 $50.00 per user / month Ultimate $52.00 $65.00 per user / month CRM Plus $57.00 $69.00 per user / month CRM Flex $14.00 $14.00 per user / month	Lite $25.00 $25.00 per user / month Pro $50.00 $50.00 per user / month Super $100.00 $100.00 per user / month Ultimate Custom	Essential $14.00 $24.00 per user / month Advanced $29.00 $39.00 per user / month Professional $49.00 $64.00 per user / month Power $64.00 $79.00 per user / month Enterprise $99.00 $129.00 per user / month
	View Detailed Pricing	View Detailed Pricing	View Detailed Pricing

Alternatives

	Freshsales 4.7 Based on 1621 Ratings Zoho CRM Vs Freshsales HubSpot CRM 4.4 Based on 7688 Ratings Zoho CRM Vs HubSpot CRM Microsoft Dynamics 365 for Sales 3.6 Based on 1387 Ratings Zoho CRM Vs Microsoft Dynamics 365 for Sales Salesforce 4.3 Based on 7726 Ratings Zoho CRM Vs Salesforce SalesCRM 5 Based on 1 Ratings Zoho CRM Vs SalesCRM	LeadSquared Marketing Automation 4.7 Based on 372 Ratings LeadSquared Field Force Automation 4.7 Based on 294 Ratings Zoho CRM 4.2 Based on 8551 Ratings LeadSquared CRM Vs Zoho CRM LeadPrime 4 Based on 2 Ratings LeadSquared CRM Vs LeadPrime noCRM.io 4.6 Based on 307 Ratings LeadSquared CRM Vs noCRM.io
	View All Zoho CRM Alternatives	View All LeadSquared CRM Alternatives

Screenshots & Videos

Screenshots	+ 12 More	+ 3 More	+ 5 More
Videos	+ 3 More	+ 3 More	+ 2 More

Vendor information

Company Details

Located in: Pleasanton, California - 94588 Founded in: 2005

Located in: Bangalore, India Founded in: 2011

Located in: New York, NY Founded in: 2010

Contact Details

+1 877-834-4428

https://www.zoho.com/crm/

+91 080-46971075

https://www.leadsquared.com/crm-software/

Not available

https://www.pipedrive.com

Social Media Handles

Linkedin 22K

Twitter 79K

Facebook 2K

Instagram 4K

Youtube 18K

Google Play 73K

Apple App Store 3

Linkedin 85K

Twitter 13K

Facebook 62K

Youtube 16K

Google Play 324K

FAQs

What are the key differences between Zoho CRM and LeadSquared CRM?

Zoho CRM emphasizes customer relationship management with features like multichannel support and visitor tracking, while LeadSquared CRM focuses on sales automation with capabilities like lead scoring and opportunity management.

What are the alternatives to Zoho CRM?

The top alternatives to Zoho CRM are Freshsales, HubSpot CRM, Microsoft Dynamics 365 for Sales, Salesforce, and SalesCRM.

Which SaaS products can Zoho CRM integrate with?

Zoho CRM offers integration with a wide range of SaaS products, including Leadfeeder, Slack, Box, Zoho Creator, Zoho SalesIQ, Google Sheets, Zoho Desk, Saasu, Zapier, ClickDesk, Zoho Sign, Zoho Projects, PieSync, Knowlarity, GotoMeeting, MailChimp, Adobe Sign, Zoho Expense, DocuSign, Constant Contact, Zoho Campaigns, GetResponse, Front, Dropbox Business, SurveyMonkey, Zoho Survey, QuoteWerks, Quickbooks, PandaDoc, Zoho Books, Zoom, Eventbrite, Xero, Zoho Forms, iQuoteXpress, Zoho Cliq, ActiveCampaign, RingCentral Office, Twilio Flex, Zoho Meeting, Zoho Billing, Unbounce, GoToWebinar, Google Drive, Proposify, Shopify, and Zoho Social.

Which product is better for large-scale sales management?

Both Zoho CRM and LeadSquared CRM offer robust features for large-scale sales management, including advanced automation, predictive analytics, and territory management.

How do the reporting and analytics capabilities of these products compare?

Zoho CRM provides comprehensive reporting and analytics with customizable dashboards and pre-built KPIs, while LeadSquared CRM offers advanced analytics features like predictive lead scoring and opportunity forecasting.