Grow

What do you like best?

Our onboarding point of contact, Pamela. She's amazing! We were able to bring all our questions and she either helped point us in the right direction, assisted in troubleshooting, and for the occasional bug, was quick to get it fixed. Our team has felt supported every step of the way.

Only a couple months into using Grow, so we're still learning. No major issues to report so far.

Integrating multiple department reporting to create holistic analysis.

PROS & CONS

What are the best aspects of this product?

I like what I can do at first glance. It's so much easier to be reading through graphs. It gives me a crystal clear view of the progress our clinic has made. All that with minimal effort! This freed up a lot of time from my end. That means more effort to contribute our company's growth as opposed to calculating monthly numbers.

What aspects are problematic or could work better?

I hate the fact there aren't lot customizable options available. For instance, there's no option for coloring the bars on the graph. We're only stuck with these simple colors: red or white. I'd like it if there are more color options available so we can engage our staff.

What specific problems in your company were solved by this product?

We've resolved the issue of our staff who previously had no clue where they're at with their monthly sales numbers. They're now looking in front of the TV in the break room viewing those who have taken the lead. I like fostering a bit of competitiveness betwee my employees through simplified graphs.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

What puts Grow ahead of the pack is that its own SaaS BI reporting functionality is several times better. The tool is certainly affordable for most startups, small businesses, and mid-sized businesses. Grow ensures that data source connectivity would simple to do. I was able to get things running the moment I signed up with them.

What aspects are problematic or could work better?

I could try to dig up a lot of bad things with Grow. Fortunately, there's nothing much to say. But if I'm forced to say something, it would be for them to be more visible online. I could've pushed with Grow several months back --- had I known it existed. I suggest they work on their marketing so more people will know about them.

What specific problems in your company were solved by this product?

We were struggling to come up with an ideal BI SaaS solution. We wanted to find something that wasn't too pricey or too hard to roll out. We realized Grow was perfect for us. It improved our ablity to report our marketing achievements to our clients. This led to a better understanding of the ROI and improved our client retention chances.

Are you a current user of this product?

Yes

What do you like best?

Grow has built-in connectors to just about every SaaS tool that we use, and our engineers were able to wire up a custom integration for our own internal tooling. Other BI tools expect you to find ways to connect your data sources which can be cumbersome and expensive.

A few aspects of the software can be a bit buggy at times, but the frustration is nothing compared to what I had when I was trying to use other BI tools. Grow isn't perfect, but it's head and shoulders above the rest.

Take the time to learn how to create your reports... don't try to outsource it. I can't tell you how powerful it is for me as a CEO to be able to pull and manipulate data myself.

I finally have access to the heartbeat of the business... I know exactly where we stand 100% of the time. Armed with this information, I'm able to make much better decisions. I'm also able to keep my team informed of our progress as an organization.

PROS & CONS

What are the best aspects of this product?

Grow makes it simple to piece data together from each business aspect. They all do that in one page. They also create a bunch of things such as sales dashboards, which is relatively simple to do. I've yet to come across a data source that's never supported by Grow. Right now, my CSM has been responsive and very helpful.

What aspects are problematic or could work better?

When we made use of Grow more than a year ago, there were some parts that I found frustrating. For instance, we had trouble doing simple navigation and scrolling. Thankfully, these issues have been solved. When it comes down to the basic needs that we utilize Grow for, there's nothing bad to say about the tool.

What specific problems in your company were solved by this product?

The major business issue we were able to resolve is having visibility in all aspects of our business. When people are able to understand how their folks are doing in terms of performance, we can successfully work and do great things together. In addition, our efforts are more unified than ever.

Are you a current user of this product?

Yes

What do you like best?

Love that it monitors all of my business KPI’s and allows me to gain visibility to them instantly on desktop.

Would really like a better mobile/app experience.

Massive visibility issues solved!

What do you like best?

The best thing about Grow is that they have a team that is very hands on and will work with you to make things look the way you want to see them or come up with the closest thing to interpret and present your data in a clear way.

It has a few bugs that I'm waiting on getting resolved

Grow has helped us visualize our progress and where we stand as a company in a micro and macro level.

What do you like best?

The help in setup was awesome. They really teach you how to use the platform and WOW it integrates with everything! Hubspot, GA, FB, Big Commerce, Airtable, QB, you name it! You can also share metrics with others without costing an extra metric as some other platforms do.

We could really use a yearly conference to update and add metrics with guidance as our company needs and reporting needs change. Also, the last time I tried the app, it pretty much was only good for a few metrics.

Do it. You will love it.

Real-time reporting is VITAL in our business and helps us make decisions on the fly. It has for sure saved us time and money. Worth every penny! As a smaller size company, this platform is affordable and has condensed a day's work for someone into a dashboard.

What do you like best?

The 1:1 on help from the support team has really made an incredible difference and allowed me to get things done.

Sometimes metric creation is not always intuitive.

It is very organized and makes metrics look very tidy and put-together.

Putting together quarterly updates with metrics for my team.

What do you like best?

Grow's unique Mongo connector has great performance and it's a massive selling point that not many other BI tools can even compete with. We are also huge fans of the editor- it ain't pretty but it works really well and the new version has incredible performance! Just incredible work and passion went into to making it and it really shows though. We also appreciate that Grow does not charge per "seat" which is an absolute sham that other companies try to pull. Because of all this, Grow a perfect fit for our company.

1. The UI doesn't have much of a visual hierarchy that would make it more fluent to navigate.

2. The pricing is too high! I know there are costs but our db is doing the real work with the aggregations.

Grow is a modern tool that works extremely well.

Grow is the best way to gain insight into our data. Instead of implementing a charts library on our admin console, we are able to have a "separation of concerns" between BI and Admin, allowing us to keep the admin tool size to a minimum. To a small extent, some of our more data driven employees are able to create reports themselves.