Home/Online Form Builder Software/Wufoo
Updated on: May 25, 2020
What is Wufoo ?
Wufoo - Online Form Builder Software : SaaSworthy.com
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Wufoo

Build and share online forms
(205 Ratings) Write Review

Wufoo is a web application that helps anybody build amazing online forms. When you design a form with Wufoo, it automatically builds the database, backend and scripts needed to make collecting and understanding your data easy, fast and fun.

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Wufoo Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number United States
Deployment SaaS/Web/Cloud Category Online Form Builder Software

Wufoo Pricing

Pricing ModelFreemium , Subscription
Free
Free

Features

  • Forms - 5
  • Entries - 100
  • Fields - 10
  • Users - 1
  • Reports - Unlimited
  • API Requests - 100
  • Customer Support - Email
Starter
$14.08 /Month

Features

  • Forms - 10
  • Entries - 1,000
  • Fields - Max
  • Users - 1
  • Reports - Unlimited
  • API Requests - 10,000
  • File Storage - 1GB
  • Customer Support - Email
  • File Uploads
  • "Form Closed" Message
  • Form Rules
  • Custom Logo
  • Confirmation Email
  • Integrations
  • Custom Confirmation Page
  • Redirects
Professional
$29.08 /Month

Features

  • Forms - Unlimited
  • Entries - 5,000
  • Fields - Max
  • Users - 5
  • Reports - Unlimited
  • API Requests - 25,000
  • File Storage - 5GB
  • Customer Support - Expedited Support
  • File Uploads
  • "Form Closed" Message
  • Form Rules
  • Custom Logo
  • Confirmation Email
  • Integrations
  • Custom Confirmation Page
  • Redirects
  • Accept Payments
  • Google Analytics Tracking
  • Higher File Upload Limit
  • Field Encryption
  • Password Protect
Advanced
$74.08 /Month

Features

  • Forms - Unlimited
  • Entries - 25,000
  • Fields - Max
  • Users - 20
  • Reports - Unlimited
  • API Requests - 50,000
  • File Storage - 10GB
  • Customer Support - Priority Support
  • File Uploads
  • "Form Closed" Message
  • Form Rules
  • Custom Logo
  • Confirmation Email
  • Integrations
  • Custom Confirmation Page
  • Redirects
  • Accept Payments
  • Google Analytics Tracking
  • Higher File Upload Limit
  • Field Encryption
  • Password Protect
Ultimate
$183.25 /Month

Features

  • Forms - Unlimited
  • Entries - 200,000
  • Fields - Max
  • Users - 60
  • Reports - Unlimited
  • API Requests - 100,000
  • File Storage - 20GB
  • Customer Support - Priority Support
  • File Uploads
  • "Form Closed" Message
  • Form Rules
  • Custom Logo
  • Confirmation Email
  • Integrations
  • Custom Confirmation Page
  • Redirects
  • Accept Payments
  • Google Analytics Tracking
  • Higher File Upload Limit
  • Field Encryption
  • Password Protect
Screenshot of the Vendor Pricing Page
Wufoo Pricing
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Disclaimer: The pricing details were last updated on 29/08/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Wufoo FAQs

Wufoo is Online Form Builder Software. Wufoo offers the following functionalities:

  • Skip Logic
  • Drag and drop Builder
  • Email Alerts
  • Complex Forms
  • Multi-page Forms
  • Payments
  • PDF Conversion
  • Form Templates
  • HIPAA Compliant
  • Form Sharing
  • App Integrations

Learn more about Wufoo features.

The pricing for Wufoo starts at $14.08 per month. Wufoo has 4 different plans:

  • Starter at $14.08 per month.
  • Professional at $29.08 per month.
  • Advanced at $74.08 per month.
  • Ultimate at $183.25 per month.
    • Wufoo also offers a Free Plan with limited features.

      Learn more about Wufoo pricing.

Yes, Wufoo offers a free plan.

Learn more about Wufoo pricing.

No, Wufoo does not provide API.

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Wufoo Reviews

OVERALL RATING
4.3
Based on 205 Rating(s)
Rating Distribution
  • 164
  • 34
  • 5
  • 1
  • 1
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Dimitris RakopoulosSource : trustradius.com
(Reviewed on 29 January 2020)
Great easy-to-use survey tool

Use Cases and Deployment Scope

We have been using Wufoo to support multiple clients for quick and complex surveys, contact forms, lead generation, and registration for events. It is used mainly because of the ease of use and the quick setup of a new form. In some cases, we even use it internally within the company to conduct small surveys about company activities.

Pros and Cons

  • Easy of use
  • Rich feature set
Edit
  • The interface looks old and is not update for some time (apart from the new home page)
  • Themes are lucking complex customizations (still they are very easy to use)

Likelihood to Recommend

The most common scenarios for Wufoo are forms and surveys that can be generated easily with the use of the build it fields. Literally, in minutes a simple survey can be created and added to an existing page on a website. If more complex surveys are needed with more advanced fields and login for displaying different content based on the answers of the user, then Wufoo does not have those advanced tools. Survey Monkey (the parent company of Wufoo) can offer this.
Read Dimitris Rakopoulos's full review

...more
Stephen SteinbergSource : trustradius.com
(Reviewed on 15 January 2020)
Wufoo is always a solid choice for freemium and low-cost forms

Use Cases and Deployment Scope

We use Wufoo for any form (lead gen, contact, market research) where we want to ensure we'll be able to log all submissions. Have the option to transfer them to a different program for analysis or use (Google Docs, Email Marketing, CRM, etc.). Wufoo's extensive catalog of integrations makes that easy.

Pros and Cons

  • Great pricing
  • Extensive list of native integrations
Edit
  • Wish there was more customizability with how the form looks embedded on a website.
  • Wish there was better onboarding or a smaller learning curve for more advanced customizations.

Likelihood to Recommend

If you only need a handful of simple forms and therefore don't need to pay for a complex form builder that would be overkill, Wufoo is always a top 3 choice. Usually, with straightforward form needs, it comes down to your exact specifications and exactly how many you need - that's where most form providers differ on their free and cheap plans.
Read Stephen Steinberg's full review

...more
Thomas PerezSource : trustradius.com
(Reviewed on 20 December 2019)
Wufoo - Funny name but it makes forms easy and professional

Use Cases and Deployment Scope

Here at USEmergAlerts incident Notification Service, we use WuFoo for our Customer Support forms, Emergency Incident Tip Forms, as well as our Dispatcher Applications. These forms are used by all users of my company. By utilizing WuFoo for our online Form needs, it not only simplifies our application process, as well as our support system, but it also allows us to keep the data filled for each person who fills out the form. I've been using Wufoo for 5 years now, and I can still pull the data from the very first application that was filled out.

Pros and Cons

  • Very user-friendly. I think a 10-year-old can create a form with ease. That's how simple it is.
  • Customer service is very prompt. I've never had any issue with being assisted.
Edit
  • I think the monthly submissions should increase. As of now, you get 100 submissions per month. That's not a whole lot.
  • I would like it if the Submissions that are emailed out would come in HTML format instead of text format. Sometimes it can be a little confusing.

Likelihood to Recommend

I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.
Read Thomas Perez's full review

...more
Jose F. GomezSource : trustradius.com
(Reviewed on 20 December 2019)
Very versatile and powerful, yet simple and quick

Use Cases and Deployment Scope

Wufoo is a very versatile tool and we’ve used it in many ways, from lead generation to recruitment. As a result, Wufoo ended up being used by almost every area of our organization.

One of the key advantages that helped Wufoo spread as much, is its simplicity. There’s little to no training required to start using it effectively which means that virtually anyone in the organization can use it.

Yet it is powerful enough to customize and integrate with many other systems.

Pros and Cons

  • Wufoo helps to create data inlets for company processes.
  • Wufoo helps gather feedback from customers and create reports.
Edit
  • Customizing forms so that they appear seamlessly in web pages requires more technical expertise.
  • Integrating with other systems for automation can be tricky.

Likelihood to Recommend

Wufoo helps a lot whenever there is data that needs to be collected quickly and simply. It also works well to distribute data and reports.

Some of the processes where it’s especially useful are: when collecting information about candidates for a recruitment process; when gathering customer feedback; when executing a quick general purpose survey.

Read Jose F. Gomez's full review

...more
Steven HopeSource : trustradius.com
(Reviewed on 17 December 2019)
Simple and fun forms

Use Cases and Deployment Scope

We use it company-wide. Mainly, we use it to gather service requests from our customers in an efficient and effective manner. The requests are formatted and sent to our support desk in Zendesk using Zapier. Other uses include requests to be part of a beta, or marketing surveys.

Pros and Cons

  • Form logic.
  • Embedded forms.
Edit
  • Modern form styles.
  • Update ui.

Likelihood to Recommend

They are great for customer forms or internal form use. I'm not sure if they have mobile-friendly form styles. If you need out of the box integrations, then you will need another program to help connect your forms.
Read Steven Hope's full review

...more
Patrick ReillySource : trustradius.com
(Reviewed on 17 December 2019)
Wufoo is a User-Friendly and Effective way to gather information and responses

Use Cases and Deployment Scope

Wufoo is being used by our organization to collect registration and travel information for our board members and speakers for our meetings. We use it organization-wide, but the majority of the use is done in my meetings department. It solves the business problem of collecting that data in a secure location we can revisit as needed.

Pros and Cons

  • Has a wide variety of question templates.
  • Stores information so you can go back to it when needed.
Edit
  • When looking at the completed forms, it doesn't cycle out the N/A information, so you have to weed through all answers even if they are N/A.
  • It allows you to use the email link multiple times so someone can submit multiple forms.

Likelihood to Recommend

Well Suited:
Surveys.
Response forms (ie collect travel and hotel information for an upcoming meeting).
Speaker data collection (ie bios, photos, session descriptions).

Less Appropriate:
Actual meeting registrations. Those are better suited for technology specially developed for that with money handling capabilities.
Abstract submissions -- again, those are best suited for technology where you can rate the submissions, etc.


Read Patrick Reilly's full review

...more
Verified UserSource : trustradius.com
(Reviewed on 04 December 2019)
Wufoo review for you.

Use Cases and Deployment Scope

I have used Wufoo in various roles over the years. Overall, it is a simple, easy-to-use form builder with multiple uses. The free option is a great start for learning and using the basics. The premium features are great when you are running larger or more complex forms.

Pros and Cons

  • Easy to use
  • Free Options
  • Great Customer Service
  • Clear pay structures
Edit
  • limited functionality in free version
  • some down time
  • could have more video trainings

Likelihood to Recommend

Wufoo is great for startups or small companies looking for a free option to send out their forms. Its an easy to use, simple and straightforward form collector. The premium options are great for adding more details and additional features that medium or large companies may need. For huge campaigns it may be limited.
Read this authenticated review

...more
page VSource : trustradius.com
(Reviewed on 03 December 2019)
Wufoo: Budget-friendly, flexible forms

Use Cases and Deployment Scope

Wufoo is a form-based software system that allows users to create forms of all kinds and then implement them on websites (via code, integration, etc.) We use Wufoo for ourselves and for our clients as a way to gather research data, create entry forms, and to be able to gather information on audiences (so that we can segment them in marketing, email or in business processes).

Pros and Cons

  • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
  • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
  • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
Edit
  • Visual / Design: The visual UX is kind of boxy and very basic. It feels a little like typewriter on plain type paper. (You can customize the form with custom HTML, but for our applications, it's not worth hiring a designer for that.)
  • Composing the form / form builder: Sometimes the user navigation & guidance in selection isn't so straightforward. You can figure it out, but it might take you a trial and miss to get exactly the option that you're looking for.
  • There's a way for you to redirect your form and create conditional paths for users that move through your form - but this area is separated from the form building area itself, so it's easy to create a form and then miss this part of the form building (you have to look for it, and you have to be diligent about checking this in process as you edit your form.)

Likelihood to Recommend

Wufoo is a great form-building software for:
  • Companies who want to automate their sales process. Our team uses Wufoo to screen applicants who want to use our services by measuring them with specific questions & qualifiers.
  • Companies who want to better understand their users: Want to understand the preferences of your audience or create a survey? This is like SurveyMonkey, but better... Because it's more flexible. This can be integrated with email service providers or CRMs to create tags and custom data that will help create more customized, personalized marketing. (BIG for ROI)
  • Small or large companies. This software is very budget-friendly.
This is not a great tool for brands that are extremely conscious about their image (like high-fashion eCom): The UX would need to be customized to maintain the design end of a brand like that.
Read page V's full review

...more
Xavier KnightSource : trustradius.com
(Reviewed on 02 December 2019)
Wufoo - PERFECT Online Form Creator

Use Cases and Deployment Scope

Wufoo is used primarily for bulk data collection within our organization. Anyone who has ever created online forms knows how tedious and overall stressful the process is. Not with Wufoo. We were able to create useful forms that are easy to edit and adapt and are user-friendly for our employees to fill out.

Pros and Cons

  • Customization is a HUGE plus for Wufoo. You can make your forms exactly how you want!
  • Automated email response that can be utilized for your survey takers - this has allowed new hires to know we have successfully gotten their information.
  • So user-friendly, both on the creating and taking side!
Edit
  • It would be nice if there were no limit on fields, because it may seem like an overload of fields sometimes, but truly it is necessary information being gathered.
  • The cost is a bit high even just for the starter version.

Likelihood to Recommend

If you need to gather mass amounts of information, and you want it to be easily accessible and organized, Wufoo is the perfect tool. It can be customized to fit any industry cluster and works for what you need it to work for.
Read Xavier Knight's full review

...more
John FSource : g2crowd.com
(Reviewed on 23 November 2019)
"Great set of features to conduct any type of market research through online forms."

What do you like best?

I loved the varied and useful functionalities it provides, it has metrics that allow to have a data insight such as the response time between each question, user profile, degree of consistency of the answers which avoids the use of bots. It has an anti-spam system that doesn't let emails containing your forms end up in your customers spam folders, causing them to lose a huge amount of unfilled forms. It really is software that provides a toolkit of functions that facilitate and improve the experience of creating and filling online forms.

What do you dislike?

Customer support is very slow to contact you back, it was necessary to send you up to twice the same question in which I could get answered by one of your agents the next day, so they do not offer a responsive service at all although it should be noted that they do offer me the assistance I needed and the right solution to the problem I had. Its mobile application presents sudden glitches when browsing its functions and some slowness in some cases so it notices the lack of optimization that it has and need to fix.

Recommendations to others considering the product:

Wufoo is a software that adapts particularly better in small companies or startups that are very busy taking care of your budget at the same time of incorporating the best tools according to your quality-price ratio, after having said this I can recommend this application to any business owner who is looking for the points explained above in addition to offering customizable qualities in both the creation and design of shapes, a wide variety of payment methods and plans that adapt to the requirements of any user.

What problems are you solving with the product? What benefits have you realized?

For a marketing company like the one in which I work which has a significant number of customers who want to carry out market research to be able to count on software like Wufoo has allowed to be more productive and efficient in the delivery and design of online forms that meet all the needs no matter how specific Wufoo is responsible for providing a set of options and features that manage to meet and even exceed all the expectations that you have when opting for a tool like this to the same time that leaves behind the old assumption that filling surveys is a boring task.

...more
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