An intuitive project management software and collaboration tool that is useful for small and mid-size organizations to track and manage various types of work. Besides project management, it assists organizations to manage event schedules, sales pipelines, marketing campaigns, HR and product development. It has a spreadsheet-like interface that offers a number of handy tools such as card view, gantt charts, reporting and file sharing, work automation etc. It is a top-rated business application that can be integrated with leading web apps like Dropbox, Zapier as well as Google Apps and Salesforce. More than 80,000 businesses and millions of users across 175 countries rely on Smartsheet.
| Support | Business Hours Online | Customer Type | Freelancers Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Bellevue, Washington / +1 844 324 2360 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS | Category | Project Management Software |
Disclaimer: The pricing details were last updated on 28/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Smartsheet is Project Management Software. Smartsheet offers the following functionalities:
Learn more about Smartsheet features.
The pricing for Smartsheet starts at $14.00 per month. Smartsheet has 2 different plans:
Smartsheet also offers a custom plan based on the customer's request.
Learn more about Smartsheet pricing.
Yes, Smartsheet provides API.
What are the best aspects of this product?
Smartsheet is the best tool to use when learning marketing automation. The more tools/features you're able to use in Smartsheet, the more convenient (and powerful) it becomes as you really can benefit from having "everything you need in one place". But as companies grow, it gets harder and harder to maintain that vision. I wish we could take advantage of all of the HubSpot Enterprise features we pay for but too many of our existing tools overlap with them and that's where the importance of reliable integrations come into play.
What aspects are problematic or could work better?
HubSpot has allowed us to streamline our marketing efforts so we can focus on what really matters. We've been able to automate so many mundane processes that we used to do manually thanks to HubSpot workflows. HubSpot's ease of use also makes training and transferring ownership/management of the tool more efficient.
What features/services would you like to see in future versions of this product?
What I liked: • Simple, intuitive fool-proof interface • Great support and learning resources • HubSpot Academy makes it easy to learn marketing automation • Workflows look like they were designed by a kindergartener-- I love how simple they are to understand and build
What specific problems in your company were solved by this product?
Our marketing team uses Smartsheet Enterprise for emails, forms, landing pages, web chat, and social scheduling. Our biggest pain point has been our third-party integration with our CRM-- we use Microsoft Dynamics 365.
Are you a current user of this product?
No
Multiple view availability along with the scrum integration. Also, I loved the integration possibilities with multiple other software products like slack, JIRA, and Bitbucket.
I would say a bit towards pricing. For the free version, there are very few possibilities in terms of features. For small teams, there should be. less priced version.
A great tool in my opinion. Highly recommended for the software teams.
Scrum, Team building, task allocation, and task tracking
It is the best existing online project and task manager and it also manages all work don by your teams on the go.
We use it to organise and plan for our projects on the go.
Smartsheet schedule and plan all projects in accordance to priority of urgency. It allow it developer to know which activity is complet and who did particular activity on it.
It collaborates our teams and maximise their productivity.
Smartsheet has never disappointed us for it works effectively and perfectively all times.
I would just recommend Smartsheet software to all because it meets all we need under single app.
It allow you to access all project folders with ease.
Manage all work done your teams.
Collaborates teams with clients.
Provides customized sheet for data collection from the field.
Allows you to monitor ongoing projects and tasks on the go.
Notofy me when project is complet.
Sumplicity and usability.
It has simple setups and plugins.
It is lightweight tool to integrate with other existing tools.
It allows you to work on from comfort of your home.
I love the detailed organization of the platform. My company uses it as a weekly status sheet to share with clients. it's super easy.
The only thing I don't like is that it doesn't show that someone else has made an edit while you're still in it, so their updates might not show up for you unless you refresh the page.
Client communication
SmartSheet is feature packed and very customizable! It is the perfect tool for project management. Schedule reminders are easily emailed to yourself or to all members in your organization. Task management and project insights are easily interpreted by key members with dashboards. Document management and information flow is easily accessible through attachments within sheet rows. Notes, contracts, and contract revisions can also be added to each sheet row.
Certification and training has increased dramatically in recent years. However, SmartSheet has had tremendous growth and is in high demand by businesses and people in-the-know. Value at this level justifies price!
SmartSheet offers three software versions in monthly subscription plans - Individual, Business, and Enterprise. The additional features increase with each plan level, but "Process Automation" should be available as an optional, stand-alone upgrade with each account type. Although if your company's budget allows, the Enterprise version is the only way to go!
Nothing falls through the cracks, and all team members stay updated and in the loop! Building projects change rapidly, and this software offers flexibility to adapt to ongoing changes. SmartSheet is very beneficial for multiple projects, scheduling, and project deadlines.
Smartsheet is true online Projects and tasks management software and team collaboration platform having all modules under one roof.
It fully supports us to correct data by providing us with customized forms.
It allows all to work on their projects while away from the office and effectively.
Smartsheet software meets all under single unit and with effectiveness. No dislike so far.
I would recommend Smartsheet tool to all prospective customers because it has it all.
Collaborating our teams thus maximize their productivity.
Monitoring our projects and tasks.
Working on our projects while on the go.
Assigning tasks and scheduling them.
Project folders are easily accessible.
Time tracking.
Organizing and planning our projects and tasks.
Best tool to communicate issues regarding our projects.
Project budget preparations.
Collection of data from field.
Availability and affordability are assured.
Ease of use.
Customizable to meet all you need.
Accept various devices regardless size
The tool is very versatile. I can create the typical artifacts for a project, like a gantt chart, decision log, change log, etc. I can also run an agile project with Kan Ban boards, and switch seamlessly between the two. I can also use the tool for so much more than project planning. I have used it for creating automated workflows such as incident reports and project intake projects, approval request, etc. The alert feature is very useful and easy to set up - I utilized that along with the mobile app to create COVID visitor screening kiosks. The tool also has many of the same formulaic features of Excel - I have dashboard reporting statistics from sheets created to track work, like bug fixes, budgets, auditing, quality metrics, etc. The best part of Smartsheet is the sharing feature - you can create workflows, project plans, dashboards, web forms, etc, and share with individuals inside and outside your organization, no need for a license for these external team members. We use Smartsheet to collaborate with end users and external users and can optimize our IT spend because of the licensing structure.
There is always room for growth, and Smartsheet does continually listen to their customers and enhance their product. I would love to have a dynamic web form that can pull and populate data into the form, and save draft forms as needed.
Start with one use case, and move into other arenas. Take their online course, which are some of the best I've ever been through.
Please see above. I have used this tool to solve a myriad of problems. We have been able to easily create tools that the business uses daily, to track things as simple as projects, budget and performance goals, to more complicated workflows that enable easy tracing of historicals. We have quarterly assessments, COVID supply tracking, COVID screening, transportation metrics, project dashboards, product enhancement requests, surveys, customer contact (web) forms, and so much more that we use daily.
The flexibility the system offers to do what will work best for your organization's needs.
The limited number of sheets allowed if you use the basic plan.
SmartSheet allows my organization to have project plans for each focus area we have every quarter. We can update progress in real time, and it helps us track all tasks in a project for reporting purposes.
I can easily create project phases and tasks, assign dependencies, assign team members to tasks, generate a Gantt chart and a calendar for the project.
Nothing that I've found. It works great for me.
Check out the free trial. You will find this product very helpful.
I needed a fully featured but easy to use product to help manage project schedules and timelines. Smartsheet is perfect.
We use the task management option with grid/gantt view the most. It allows us to buid product development and production plans with dependent dates and share that with our clients. They can view the progress at any time, cutting way down on calls and emails asking for updates. It also sends reminders and keeps our team on track.
Doing formulas is a bit clunky compared to Excel, but learnable.
It allows us to buid product development and production plans with dependent dates and share that with our clients. They can view the progress at any time, cutting way down on calls and emails asking for updates. It also sends reminders and keeps our team on track.
