Home/Time Tracking Software/When I Work
Updated on: August 5, 2021
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When I Work - Time Tracking Software
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

When I Work

Task Scheduling and Time Tracking Software
(1,132 Ratings) Write Review

When I Work is an award winning time tracking software that helps project reps and managers to keep track of every task in every project. They can build work schedules within minutes and share them with their team members. The best part is that the tool is completely free to use for up to 75 users. The immediate result is that users save an average of 8 hours per week on redundant tasks such as employee scheduling and attendance. With increased automation and employee accountability, no-shows can be significantly reduced and productivity can be boosted. Managers do not have to worry about project scope creeps since they can easily track random employee time-off and shift change requests. Hence, they don’t have to rebuild complete work schedules from scratch since they can review and approve employee requests in real-time - a great tool for industries such as retail, professional services, healthcare, IT, and education.

When I Work Awards

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When I Work Features Show All Features

When I Work Technical details

Support Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Minneapolis, Minnesota
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Time Tracking Software

When I Work Pricing

Pricing ModelFreemium , Subscription
Free
Free

Features

  • Team Scheduling
  • Team Availability
  • Team Messaging
  • Shift Trading
  • Time Off Requests

Add-Ons

  • Time Clock & Attendance: $2 per user per month
  • Applicant Tracking & Sourcing: $50 per user per month
Basic
$2 /User

Features

  • Includes features of Free plan, plus
  • Schedule Templates
  • Multiple Locations
  • Job Sites
  • Overtime Visibility
PRO
$2.50 /User

Features

  • Includes features of Basic plan, plus
  • Auto Scheduling
  • Labor Forecasting
  • Shift & Team Task Lists
  • Shift Bidding
Enterprise
Custom

Features

  • Includes features of PRO plan, plus
  • Full API Access
  • Single Sign On
  • Custom Integration Options
  • Labor Insights
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Disclaimer: The pricing details were last updated on 25/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about When I Work pricing.

When I Work FAQs

When I Work is Time Tracking Software. When I Work offers the following functionalities:

  • Billing and Invoicing
  • Leave Tracking (Vacation)
  • Employee Database
  • Automatic Time Capture
  • Billable & Non-billable Hours
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management

Learn more about When I Work features.

Yes, When I Work provides API.

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When I Work Reviews

OVERALL RATING
4.5
Based on 1,132 Rating(s)
Rating Distribution
  • 67 %
  • 22.5 %
  • 7.9 %
  • 1.8 %
  • 0.9 %
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Brian GSource : g2crowd.com
(Reviewed on 01 November 2020)
"I’ve used WhenIWork for over 10 years and 2 businesses"

What do you like best?

Ease of scheduling a large team, communication with the team, and user friendliness of the whole site

What do you dislike?

I wish the app was a little more robust for the owner. It loses quite a bit of functionality compared to the website

What problems are you solving with the product? What benefits have you realized?

I save a lot of time with scheduling over using spreadsheets. It also helps and adds to my own business’ professionalism

...more
Justin WSource : g2crowd.com
(Reviewed on 29 October 2020)
"Everything we need!"

What do you like best?

The ability to organize employees by department and job function. The mobile app is great for quick reference and changes to schedules.

What do you dislike?

Setup is a little difficult for more complex organizations (multiple departments, job positions, etc.).

Recommendations to others considering the product:

When I Work has really helped us create organization, structure, and accountability for our business. It even helped us identify that we needed to hire more people to fill all the positions and shifts necessary to reach our goals!

What problems are you solving with the product? What benefits have you realized?

We are able to ensure that we have adequate coverage for all positions and shifts needed. The OpenShift feature works great and allows for any qualified employee to pick up an extra shift.

...more
Ashley PSource : g2crowd.com
(Reviewed on 29 October 2020)
"Easy to Use and Staff Loves it"

What do you like best?

I like the ease of scheduling, saving templates and shifts, staff swaps and requests off. Also, the ability to easily calculate hours and print each weekly schedule.

What do you dislike?

The mobile app has much less functionality than the desktop version. Also, the timezones aren't accurate when we edit each individual shift. it defaults to CST instead of our time zone, EST.

What problems are you solving with the product? What benefits have you realized?

Time it takes to schedule. Staff communication. Benefits of team building, see your colleagues, messaging and simple swaps make it easier to manage. Employees have a lot in their hands to control. Booking days off is a breeze with this system.

...more
shannon FSource : g2crowd.com
(Reviewed on 29 October 2020)
"So helpful for labor forcasting"

What do you like best?

I like know that when I assign a work assignment that the employees have to be at the job site to clock in. The geofencing is going to save the company money for sure. Employees are able to see all hours worked and the team they are working with in any given day.

What do you dislike?

I wish I could see all of the schedules at one time. Like an at a glance, we have several differnt job sites, so I really like to see everything on one screen. Other than than When I work is fairly simple to use.

Recommendations to others considering the product:

When I work is an amazing tool for scheduling and labor forcasting, it also assists in employess being responsible for their work days. Obtaing coverage when they are unable to make a shift. It takes the burdon off of the employer.

What problems are you solving with the product? What benefits have you realized?

Just knowing that we are getting a handle on actual hours worked. Our previous system allowed employees to write in the time that they thought they worked which was not beneficial to the employee or the company dollar wise. The owner loves having an idea of payroll at the beginning of the pay period.

...more
Monique DSource : g2crowd.com
(Reviewed on 29 October 2020)
"Time clock management"

What do you like best?

The online clock and warnings on OT

It replaced an old system and this one meets all our needs

What do you dislike?

The refresh screen and disconnects from any screen

What problems are you solving with the product? What benefits have you realized?

Less scheduling questions and conflicts or changes to track

...more
Jenne E. FSource : g2crowd.com
(Reviewed on 29 October 2020)
"A true time saver!"

What do you like best?

The when I work app is easy to use and I was able to get started very quickly. Navigating through and the extra help I receive has made this application very user-friendly.

What do you dislike?

I wish that reoccurring shifts did not have a 1-year end date. Or another function that would be great as if they automatically defaulted to 365 days later without me having to scroll to the one year mark through the calendar.

Recommendations to others considering the product:

My recommendation would be to seek to somebody at when I work . They will be able to walk you through all of the functionalities and help you to tailor this application to exactly what you need. You will quickly see how useful it is and how it can change the way you do your scheduling.

What problems are you solving with the product? What benefits have you realized?

My employees have better access to openshifts, swapping shifts, and leaving me times of unavailability. Previously before there were slips that were filled out that on some occasions were lost or misplaced and the employee would be frustrated that the request was not met. When I work app has solved this!

...more
CJ WSource : g2crowd.com
(Reviewed on 29 October 2020)
"Great for small, growing companies"

What do you like best?

This is a user friendly system that allows me to lay a great foundation for my new business to scale as we increase headcount.

What do you dislike?

Overall the system is pretty good. I personally don't like too much tiered system where I'm teased with "premium" features because I just find workarounds since we are small and can't quite justify the price, but that is just personal preference.

Recommendations to others considering the product:

Participate in the webinar they hold regularly, it was helpful to get me up and running sooner.

What problems are you solving with the product? What benefits have you realized?

Communication with the team is fantastic. It is easy to communicate where they need to be, when they need to be there, and relevant information to the job (I own a residential painting company).

...more
User in Hospital & Health CareSource : g2crowd.com
(Reviewed on 26 June 2020)
"Used for Covid response"

What do you like best?

Useful to see availability of employees and determine coverage needs

What do you dislike?

The 7 thousand emails about schedule change requests

Recommendations to others considering the product:

This was useful as a product we could start using right away.

What problems are you solving with the product? What benefits have you realized?

Coverage for Covid contact and case investigation needs. As well as ensuring that the staff get time off.

...more
Máté GSource : g2crowd.com
(Reviewed on 17 June 2020)
"When I Work review by Máté"

What do you like best?

Almost everything. When I first switched to When I Work, I couldn't believe that such a modern and streamlined way of organizing shifts in a company exists.

What do you dislike?

I can't name anything, after living with the old, ask and then fiddle with an excel every week system, everything about When I Work seems dreamlike, even after months of use!

Recommendations to others considering the product:

It makes everything about organizing your company so much easier, so please, if you are reading this and not using it yet, switch to it you will be extremely thankful for that!

What problems are you solving with the product? What benefits have you realized?

We are manadging our companys shifts and daily schedules with it.

...more
Administrator in TelecommunicationsSource : g2crowd.com
(Reviewed on 01 April 2020)
"When I Work is super easy to use for all employees!"

What do you like best?

All our employees love the mobile app. It's easy to use and to track time off. It has been easy to edit times as well and for employees to enter in time off requests. I also love how you can track hiring stages and easily move from interviewing to hired!

What do you dislike?

Sometimes it does freeze up and employees think they clocked out when they didn't.

What problems are you solving with the product? What benefits have you realized?

Just being able to track employees time, location of work especially right now due to the coronavirus pandemic. It also integrates will with Gusto which we use for payroll

...more
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Videos on When I Work

How To Add Employees To Your Work Schedule Template
How To Add Employees To Your Work Schedule Template
When I Work - Using WorkChat on the Web

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When I Work Integration

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