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Updated on: July 6, 2020
What is LightSpeed Restaurant ?
LightSpeed Restaurant - POS Software : SaaSworthy.com
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95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LightSpeed Restaurant

Impeccable service, no matter what you serve
(135 Ratings) Write Review

LightSpeed Restaurant software was built by people who worked in restaurants, bars, cafés, and hotels like yours. All your operations are in one place for reduced errors and an incredible customer experience. Lightspeed's restaurant POS helps you run an efficient kitchen and provide better service to your customers.

LightSpeed Restaurant Awards

Fastest Growing

LightSpeed Restaurant Features Show All Features

LightSpeed Restaurant Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Medium Business Small Business
API Location / Phone Number Montreal, Canada / +1-514-907-1801
Deployment SaaS/Web/Cloud Mobile - iOS Installed - Mac Category POS Software

LightSpeed Restaurant Pricing

Pricing ModelFree Trial , Subscription
LightSpeed Restaurant
$69 /Month

Prices are in USD based on an annual plan, on a per-store basis

Features

  • 1 register
  • Personalized onboarding
  • 24/7 support
  • Free updates
  • Secure cloud backup
  • Basic reporting
Screenshot of the Vendor Pricing Page
LightSpeed Restaurant Pricing
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Disclaimer: The pricing details were last updated on 17/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

LightSpeed Restaurant FAQs

LightSpeed Restaurant is POS Software. LightSpeed Restaurant offers the following functionalities:

  • Inventory Management
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Sales Tracking
  • Loyalty Program
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Touch Screen (Billing)

Learn more about LightSpeed Restaurant features.

The pricing for LightSpeed Restaurant starts at $69.00 per month. LightSpeed Restaurant has a single plan:

No, LightSpeed Restaurant does not offer a free plan.

Learn more about LightSpeed Restaurant pricing.

Yes, LightSpeed Restaurant provides API.

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LightSpeed Restaurant Reviews

OVERALL RATING
4.4
Based on 135 Rating(s)
Rating Distribution
  • 116
  • 6
  • 2
  • 11
  • 0
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Andrew WormSource : trustpilot.com
(Reviewed on 27 March 2020)
Robust and Intuitive

Lightspeed is a robust, intuitive POS that can work with you to build your business. Best of all, the technical and sales support teams are top notch. It is not the lowest cost option on the market and it pays to make sure that you can take advantage of the platform, either through your existing hardware or reporting platforms. That being said, it gives you the flexibility to use a desktop or iPad - and, in a pinch, your mobile device - to make sales, rather than making you buy or rent an entire suite of hardware.

...more
Allen WongSource : trustpilot.com
(Reviewed on 24 March 2020)
Absolutely 5 stars!

Absolutely 5 stars. Customer service and on-board training are great. That's what we were promised when we signed up and they delivered. Well done Lightspeed team

...more
Dawn TrippSource : trustpilot.com
(Reviewed on 18 March 2020)
I have been using Lightspeed retail in…

I have been using Lightspeed retail in my pet shop for several years now and think it's great. The best part is their customer service, if I have a problem or question (as I am computer illiterate, lol), they are always there to help guide me through it. I have compared pricing also and have found them to be right on par if not cheaper. I recommend them every chance I get.

...more
WILLIAMSource : trustpilot.com
(Reviewed on 16 March 2020)
I highly recommend this software for…

I highly recommend this software for its robust feature set, its usability, its stability, and the excellent support the Lightspeed team provides.I was responsible for purchasing and maintaining a POS system (replacing an outdated system) for a restaurant/bar that is open 7 days a week 365 days a year from 11am-2am. We had demos of Lightspeed and the team was impressed but initially we elected to take a chance with a slightly lower-cost system. The first system we used was good, had some nice features and the price was right; but the users were not crazy about the interface and the stability was an issue. We had slowness in ticket management that frustrated my team and impeded their ability to provide the best service for our customers. Additionally, the bluetooth credit card readers in use regularly dropped connection and would have to be reconnected - a task that not all bartenders felt comfortable with doing which meant that I had to rush down at all hours to reconnect the devices for them. Not convenient.After a year we decided to replace that system and we went with Lightspeed. WHAT AN IMPROVEMENT. First, the software fully met our requirements for features and my team loved the interface making training for the transition a breeze. Second, we have little to no lag or performance issues since the switch to Lightspeed. Third, we selected hard-wired credit card readers and I have never, not once in the year since we made the transition to Lightspeed have I had to fiddle with a credit card reader or rush down to the bar to correct a POS issue. Finally, in the rare instances we have had a problem, the support staff at Lightspeed are knowledgeable and professional.This software has made my life easier, I am confident it will do the same for you.

...more
Darren VickSource : trustpilot.com
(Reviewed on 13 March 2020)
Our 9 sites have recently started to…

Our 9 sites have recently started to use Lightspeed L Series. From an accounting point-of-view the Lightspeed support is exceptionally poor. The support staff know very little about what the individual elements of the Lightspeed accounting setup actually do (their own software!) and absolutely nothing about the impact on other third party accounting software. So brace yourself for a difficult time figuring out how the automated postings come through from Lightspeed to your accounting software! Lightspeed support are next to useless in my experience. Lots of time on hold listening to the wonderful 'on hold' music!!!

...more
Erol GumuselSource : trustpilot.com
(Reviewed on 13 March 2020)
HANDS DOWN THE BEST BUSINESS DECISION I HAVE MADE!

We, My Tobbies - Toys & Hobbies, have been with Lightspeed since October 2017. We started with the Cloud POS first then added the Ecom and finally added the loyalty to our plan once it became available... Dependable, being scale-able to your business and 24/7 phone support are only the few of many qualifications of Lightspeed. HANDS DOWN THE BEST BUSINESS DECISION I HAVE MADE!

...more
Marie DtlSource : trustpilot.com
(Reviewed on 10 March 2020)
Excellent service and features to improve your work and customers services

Lightspeed offer an excellent service with technical support. It's a gain of time for the inventory gestion and your work organisation. When you are confortable with all the options and features, you can really improve how you work with many suppliers and offer nice services to your customers.

...more
Jennifer BakerSource : trustpilot.com
(Reviewed on 10 March 2020)
Lightspeed review

Setup was a cinch to do- you were tasked with tutorials which are very friendly. The layout is very customizable and versatile.The drawback is the credit card processors integrated into the system, which is vital for me.

...more
Marie HarrellSource : trustpilot.com
(Reviewed on 06 March 2020)
Easy to use

Easy to use. New employees learn quickly. This POS system is not intimidating at all during the initial setup, even if you are not tech savvy. All the features you need plus a million more!!

...more
EricSource : trustpilot.com
(Reviewed on 06 March 2020)
Scammed/Threatened by LightSpeed, but saved by the Customer Success Manager

Go to Square. Especially if you're a CBD company. LightSpeed promised CBD payments on phone and on their website. Three months and $360 later they did NOT provide. In fact, another salesperson later said LightSpeed doesn't do CBD. She then threatened to charge us more if we didn't pay $60/month more for their new Loyalty Program. We still gave LightSpeed another month but Square approved payments for us. Even then, when we tried cancelling we were denied saying we were obliged to a surprise 12-month contract. After raising up legal action, the customer success team reached out and helped resolve our issue.Edit: Armani from customer success has been the light in the tunnel. He has personally looked into everything and helped correct any problems. Thank you Armani.

...more
Read All Reviews

Videos on LightSpeed Restaurant

Lightspeed Restaurant Overview
Lightspeed Restaurant Overview
Lightspeed Restaurant - Ordering and payments
Advanced Reporting | Lightspeed Restaurant

LightSpeed Restaurant Screenshots

Customers
Restaurant App Settings
Labor button
Save Changes
Web browser
Firefox and sign in to your Retail account
Customers
Customers
Restaurant App Settings
Labor button
Save Changes
Web browser
Firefox and sign in to your Retail account

Customers

Exclucity
Fleurty Girl
Loyal Tee
Pastel