Cayzu Help Desk Pricing: Cost and Pricing plans

Cayzu Help Desk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Basic $4.00 $7.00 per user / month

Features

1 Agent
Email channel
Social channels
Basic knowledge base
Web widget

Based upon the Number of Agents, the pricing plan varies.

Team $9.00 $14.00 per user / month

Features

Includes features of the Basic plan, plus
Automation rules
App integrations
Time tracking
Custom domain mapping
Collision detection

Based upon the Number of Agents, the pricing plan varies.

Pro $19.00 $25.00 per user / month

Features

Includes features of Team plan, plus
Multilingual content
Reports & dashboards
SLAs and business hours
Single sign-on
Custom fields
Asset management
Multiple ticket forms
CSAT surveys

Based upon the Number of Agents, the pricing plan varies.

Enterprise $29.00 $39.00 per user / month

Features

Includes features of Pro plan, plus
Custom agent roles
Multi-brand support
Custom ticket views
Agent round robin
Ticket dependencies
Rest based API

Based upon the Number of Agents, the pricing plan varies.

Enterprise Plus $39.00 $55.00 per user / month

Features

Includes features of Enterprise plan, plus
IP whitelisting
99.9% uptime SLA
Custom license agreement

Based upon the Number of Agents, the pricing plan varies.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 13/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Cayzu Help Desk pricing starts at $4/month, which is 79% lower than similar services.
67% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Cayzu Help Desk FAQs

How much does Cayzu Help Desk cost?

The pricing for Cayzu Help Desk starts at $4.0 per user per month. Cayzu Help Desk has 5 different plans:

Basic at $4.00 per user per month.
Team at $9.00 per user per month.
Pro at $19.00 per user per month.
Enterprise at $29.00 per user per month.
Enterprise Plus at $39.00 per user per month.

Learn more about Cayzu Help Desk pricing.

Does Cayzu Help Desk offer a free plan?

No, Cayzu Help Desk does not offer a free plan.

Learn more about Cayzu Help Desk pricing.

Compare Cayzu Help Desk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Cayzu Help Desk	4	per month	per user		Cayzu Help Desk Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
Desky	4.5	per month	-	-	Desky Pricing
Spiceworks Help Desk	-	-	-	-	Spiceworks Help Desk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
ReadyDesk	9	per month	-	-	ReadyDesk Pricing
EngageBay Helpdesk System	-	-	-	-	EngageBay Helpdesk System Pricing
HelpdeskEddy	-	-	-	+	HelpdeskEddy Pricing
Zoho Desk	7	per month	per user	+	Zoho Desk Pricing

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Cayzu Help Desk Features

Show Feature Explanation

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Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company