What do you like best?
A lot :))
Clear Interface. Never down-time, very regular updates (almost weekly, surely twice a month)
It just works very very well, it does/can handle all needs. A lot of powerful features that make the platform very very complete.
Among our favorites : custom workflows and columns, request forms and Stream.
Ad-hoc support when needed, always complete answers even on 'difficult' matters.
Even if the iOS app has less possibilities/functions than the Android app, it still is very complete and powerful.
What do you dislike?
no macOS Touch Bar support (!!) a lot of repetitive handlings could be programmed here and would save A LOT of time over a whole day.
the New Experience was launched too soon .. on the good way but a lot of improvements needed to really have it stand out to the 'old' interface.
Too limited amount of Dashboards (only 14 in Business version)
Lack of a "summarized/general" user-rights distribution-view over all structure/folders/projects.
Wrike Meeting (conf. call) feature that's has gone out over last year, it is a pain (takes a lot of concentration and extra energy) having to use a third party for conference/group calls and take nots inside Wrike on another screen :/
Recommendations to others considering the product:
A lot of companies in the same segment really make a good job out there but Wrike just is the most performant, robust, versatile and scalable out of them all :) It is the only one that has the possibilities to scale at best to your organization along your path of growth. This in terms of functionalities as support.
What problems are you solving with the product? What benefits have you realized?
Too much too mention ;-)
It fitted in seamlessly resolving long time frustrations.
Perfect real-time and certainly scalable project-management and resource handling.
Automated reporting and analytics. Even if a general window for is still missing IMHO, yet, user-rights are easier/better handled.