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NetHunt is a Gmail CRM for small and medium sized businesses which aims at making your customer relations management as simple as possible. Its live collaboration feature allows all your team members to receive live and instant updates regarding all the changes inside the Records. With NetHunt Cloud feature, you can run your business 24/7 from anywhere in the world using any device that has Internet. It is also flexible and allows you to modify and structure records in the way that suits your business the best. NetHunt CRM also takes your privacy and security of the information very seriously and makes sure you have control over the information shared.
| Support | Business Hours Online | Customer Type | Freelancers Medium Business Small Business |
| API | Contact | Kiev, Ukraine | |
| Deployment | SaaS/Web/Cloud Mobile - iOS | Category | CRM Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
The simple interface and ease of usability.
The automated field creation is worse than Streak.
I'm using NetHunt to keep track of email contacts (partners/investors, etc.) that don't need something as robust or complex as Salesforce.
What are the best aspects of this product?
This CRM is already built-in Gmail and it took a few seconds to synchronize my Gmail with it. The onboarding period was quick and simple. Now I have all my clients' data featured in front of every email. I like its customized dashboards, pipelines, scheduled follow-ups, and bulk mailouts.
What aspects are problematic or could work better?
I'd say that automation could probably be on a higher level, but I know that NetHunt team already works on this.
What features/services would you like to see in future versions of this product?
Email performance tracking (open rates, click rates, etc)
What specific problems in your company were solved by this product?
We finally got our massive client's database organized. Now our sales and marketing teams better manage
relations with customers. Sales increased by 12% for the first month, and I believe this happened because now we don't lose potential leads and don't forget about follow-ups.
Are you a current user of this product?
Yes
It was very easy to install it and synchronize it with all the client's data which I already had in my Gmail. My manager Anastasia is very responsive and helpful. We had a demo call and she explained to me how to work with NetHunt CRM. I also like that I had a chance to test this CRM for free.
It took some time to understand how to implement the CRM into my everyday workflow. Although I had some issues with scheduling bulk emails, I figured out how to proceed with them.
Good CRM which is worth its price.
I store all the clients' data in NetHunt CRM. It also helps me to sort customers (like leads, hot leads, negotiations, potential customers, etc). With the help of pipelines I monitor the sales process. I also use NetHunt to schedule follow-up emails and do many more time-saving things. After Excel spreadsheets, NetHunt is a blessing.
What are the best aspects of this product?
I enjoy using NetHunt CRM because it's seamlessly integrated into Gmail and provides visual pipelines, sales funnels, and stats within Gmail interface.
All incoming emails are linked to the existing deals and client records automatically and the full customer records are visible to everybody in the team.
You can see exactly how many deals are closed daily, weekly and monthly and schedule bulk emails and reminders. The best part is their support team - my personal manager Anastacia walked me through the setup process and is ready to help whenever I ask.
What aspects are problematic or could work better?
I can't make calls from the CRM. Also, there's no onboarding after you've downloaded NetHunt. The interface is intuitive, but for someone who never used any CRM before it may be a bit frustrating.
What features/services would you like to see in future versions of this product?
drip campaigns
What specific problems in your company were solved by this product?
incoming leads organization, sales management, automatization, customer nurturing
Are you a current user of this product?
Yes
That when I receive email from one of our customers, I already have all the details of our previous negotiations in front of that email. I also like that we can customize our CRM pipelines according to our in-house sales processes. Large mailouts and scheduled emails are also great, but probably it's kind of standard features for CRM systems.
Sometimes it's hard to understand the purpose of some icons/buttons. And you have to read or mail to NetHunt manager to clarify why to use these features.
The painful ones! Like managing relations with customers. Now it's pretty hard to miss a good lead or forget about a scheduled demo. NetHunt also helped our sales and marketing teams to align and better plan their work.
We needed an easy solution to use in our sales and marketing departments, so NetHunt Gmail integrated CRM worked best for us. The pricing plan is more than affordable, and the support team is just amazing! They helped us to fully integrate CRM in just 2 Skype sessions.
NetHunt tracks performance, keeps all the info about closed deals and revenue. Perfect for us so far!
I am missing the feature of making the calls right from the CRM.
After using spreadsheets - it seems like a rescue for us. All the information and emails from a client is linked to the box, so you can be sure that nothing is missed. Shared inbox is another feature we are using often - if necessary, our team is aware of what is going on with a particular client.
We needed an easy solution to use in our sales and marketing departments, so NetHunt Gmail integrated CRM worked best for us. The pricing plan is more than affordable, and the support team is just amazing! They helped us to fully integrate CRM in just 2 Skype sessions.
NetHunt tracks performance, keeps all the info about closed deals and revenue. Perfect for us so far!
I am missing the feature of making the calls right from the CRM.
After using spreadsheets - it seems like a rescue for us. All the information and emails from a client is linked to the box, so you can be sure that nothing is missed. Shared inbox is another feature we are using often - if necessary, our team is aware of what is going on with a particular client.
Simple and Cost Effective CRM. Our team was able to understand it very easily.
Still have to find downsides we are seeing if other features as advertised can be reinstated like workspaces / individual installs (instead of domain wide)
Inbox based CRM
We were previously using spreadsheets and Excel for the database of our clients and Nethunt is definitely a great upgrade. It is easy to setup and what is great - my emails and my CRM is in one account. It saves a lot of time and does not distract me.
I am missing the feature of making the calls right from the CRM.
After using spreadsheets - it seems like a rescue for us. All the information and emails from a client is linked to the box, so you can be sure that nothing is missed. Shared inbox is another feature we are using often - if necessary, our team is aware of what is going on with a particular client.
Very powerful integration to Gmail - minimum typing needed.
Very flexible as you can define your own fields
Great app for managing your sales funnel
I think there is room for improvement on the import/export functionality - but for me it is not important
Building a sales funnel - keeping track of both new leads and identified potential sales
