Home/CRM Software/Act!
Updated on: June 18, 2019
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Act! - CRM Software : SaaSworthy.com
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Act!

A software that acts the way you want it to
★★★★★
★★★★★
(654 Ratings) Write Review

Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build lasting relationships with their customers. The software lets you personalize your platform and work-station the way you want so that your employees can adapt to it easily. Make informed decisions with Act! by using its interactive visual dashboard which displays snapshots of real-time metrics. You can also customize these reports in your unique way to get a better understanding of it. With Act! CRM, you get a number of powerful marketing and sales features that help you fuel your business growth. You can also send mobile-friendly campaigns that can drive sales to your contacts and groups.

Act! Features Show All Features

Act! Technical details

Support Business Hours Online Customer Type Medium Business Small Business
API Contact Denver, CO / +1 (877) 228-8377
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Category CRM Software

Act! Pricing

Pricing ModelFree Trial , Subscription
How much does Act! cost ?
The pricing for Act! starts at $5.0 per month. Act! has 7 different plans such as - Act! Support Plans and Pricing at $5.0 per month, Act!365 at $10.0 per user per month, Act! Premium Cloud at $35.0 per user per month and Act! Growth Suite at $35.0 per user per month. Act! Premium Plus at $45.0 per user per month, Act! Marketing Automation at $79.0 per user per month and Act! Pro at $299.99 per user.
Act! Pro
$299.99 /User

Entry-level, out-of-the-box feature set for individuals. Desktop access.

Features

  • Contact management
  • Activity tracking and alerts
  • Sales process automation
Act! Premium Cloud
$35 /User/Month

$35 per User per Month billed Annually

$25 for self-hosted

Full-featured, everywhere access CRM for individuals and teams. Online, offline, mobile access

Features

  • Contact management
  • Activity tracking and alerts
  • Sales process automation
  • Dynamic sales pipeline management
  • Act! Marketing Automation1
  • Act! Insight
  • Act! Companion mobile app
  • Act! Connect
  • Expert technical support
  • Product upgrades
Act! Premium Plus
$45 /User/Month

$45 per User per Month billed Annually

$35 for self-hosted

Adaptable CRM that complements your unique business. Online, offline,and mobile access

Features

  • Includes features of Act! Premium plan, plus
  • Custom Tables Manager
  • Industry Template Library
  • Private Cloud option
Act! Marketing Automation
$79 /User/Month

1. Select : $79 per Account per Month billed Annually

Features

  • 10000 emails per month to unlimited contacts
  • Email marketing
  • Interactive template editor
  • Mobile and Desktop preview
  • Social sharing
  • Landing pages and lead capture
  • Surveys
  • Drip marketing
  • Visual workflow designer
  • Real-time campaign metrics
  • Deliverability and Compliance tools
  • Getting Started Concierge

2. Complete : $199 per Account per Month

Features

  • 50000 emails per month to unlimited contacts
  • Includes features of Select plan, plus
  • CRM workflow with prioritized sales follow-up
  • Response-driven nurture marketing
  • Advanced lead capture and surveys
  • Event marketing
  • Lead management and scoring
  • Website activity tracking and analytics

3. Advanced : $399 per Account per Month

Features

  • 100000 emails per month to unlimited contacts
  • Includes features of Complete plan, plus
  • HTML email editor
  • Multi-stage lead profiling
  • A/B testing
  • Deliverability and marketing consulting services
Act!365
$10 /User/Month

$10 per User per Month billed Annually

Features

  • Dynamic Sales Pipeline Management
  • Email Marketing
  • Embedded Outlook Inbox Experience and Mobile Access
  • Customer Management
Act! Support Plans and Pricing
$5 /Month

1. Standard : $0 per User per Month

Features

  • Getting Started Concierge call
  • 12x5 phone support
  • Online support tickets
  • Web chat
  • Support mobile app
  • Self-service Getting Started resources
  • Knowledgebase
  • Act! Community
  • Video training

2. Premier : $5 per User per Month billed Annually

Features

  • Includes features of Standard Support plan, plus
  • Saturday phone support
  • Priority queuing
  • Appointment setting
  • Voicemail callback

3. Ultimate : $10 per User per Month billed Annually

Features

  • Includes features of Premier Support plan, plus
  • 12x5 North American-based Ultimate support advisor
  • Dedicated web chat queue
  • Flexible appointment setting
  • Free password reset
  • Guaranteed response times
  • Exclusive Ultimate support web tutorials

4. Pro : $129 per User

Features

  • 12x5 phone support, limited to 5 incidents annually
  • Online support tickets
  • Web chat
  • Self-service Getting Started resources
  • Knowledgebase
  • Act! Community
  • Video training
Act! Growth Suite
$35 /User/Month

Includes Act! Premium (Cloud) : $35 per User per Month plus

Select : $79 per Account per Month

Complete : $199 per Account per Month

Advanced : $399 per Account per Month

Plans

  • $102.6 per Month billed Annually (Includes 1 user, Additional users : $31.50 per User per Month)
  • $187.20 per Month billed Annually (Includes 1 user, Additional users : $28 per User per Month)
  • $325.5 per Month Billed Annually (Includes 1 user, Additional users : $26.25 per User per Month)

Features

  • Includes features of Act! Premium plan, plus
  • Includes features of Act! Marketing Automation plan (Select, Complete and Advanced)
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Act! Reviews

OVERALL RATING
4
Based on 654 Rating(s)
Rating Distribution
  • 469
  • 99
  • 36
  • 37
  • 13
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Heather B.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 13 June 2019)
We Love it!

Pros: Easy to input customer information. Easy to look up info. Print all our contracts and labels.

Cons: Recently started charging more. Meaning they now charge for each computer that has software running on it.

Overall: I think we would be lost without ACT! We have had it for 4+ years now and it seems to be the glue that holds all the information together!

...more
Jonathan W.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 31 May 2019)
Act! in the workplace

Pros: I have used Act for many years, and I find it most useful for keeping track of my customer base, and setting reminders of calling people. Some of our projects can extend into years, so being able to remember to contact someone is most important.

Cons: This new version has lost some of the crispness of the text.

Overall: This new version is similar in operation to my previous version, which is always a bonus, not having to learn a new system.

...more
Beth S.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 30 May 2019)
Act! Does it All

Pros: Intuitive for users

Integration options are great

Organization of sales leads and next steps

Cons: A little pricey but worth it once you utilize all its options

Overall: Act! keeps me organized and keeps me on a daily touch schedule. It'a integration options are great. I walk into the office and my day of sales calls/emails/touches are laid out for me.

...more
Richard H.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 29 May 2019)
Solid CRM Program

Pros: I particularly like the fact that it has all of the fields that I need and it is easy to use.

Cons: I guess the most I like least is the amount of features and benefits that I am not really using due to the fact that I like the simplicity and don't go for the complex. I am sure I am not using the software to its true potential but I like its consistency and ease in application and process.

Overall: I have been using ACT for over ten years and found it well suited for my small business application

...more
Melindi S.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 28 May 2019)
Act!

Pros: It's incredibly easy to use and allows me to work out of the office with zero hassle

Cons: Yet to find one. It's robust & never lets me down.

Overall: Act Marketing Automation has removed many, many hours of work from my life

...more
Lisa B.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 28 May 2019)
Act for Scheduling Appointments

Pros: I like the ease of appointment scheduling and rescheduling the next visits

Cons: I appreciate all the program has to offer

Overall: My business depends on scheduling patients and re booking at time of visit. Act does this easily.

...more
Cynthia L.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 27 May 2019)
Electronical diary management

Pros: It made it easy for me to set and manage bookings for the sales team.

Cons: Would be nice if it would send reminders for upcoming meetings or schedules

...more
Andy R.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 24 May 2019)
The best contact software out there

Pros: I have used act since it first hit the market. I brought it to our company about 5 years ago.

I use the remote program as in the oil field I often don't have internet.

Cons: Don't really have any. There are all the features I need and many I don't.

...more
Pete D.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 24 May 2019)
ACT! review

Pros: it's ease of use and modification. we were able to get ACT! up and running in no time.

Cons: reporting lacks a lot. would be nice to be able to modify and develop more custom reports

Overall: ACT! has been a great tool for us to track out prospects/customers. We track our quotes in the opportunity area. I export the opportunities into Excel and have developed tracking reports for management.

...more
Paul R.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 24 May 2019)
Long Term ACT! User Not Happy

Pros: Been using ACT! for over 10 years and it functions well for my minimalist use.

Cons: Every time Microsoft updates Office I get error messages from ACT! requiring me to get technical support. This is very frustrating.

Overall: Just use as a simple contact manager

...more
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Videos on Act! Youtube Official Channel

Grow Your Business with Act! CRM
Take sales
Ignite Your Sales Pipeline with Act! 365

Act! Screenshots

screenshots
screenshots
Act! Demo - Act! Premium Windows - Contact Detail
Act! Demo - Act! Premium Web - Contact Detail
Act! Demo - Act! Premium - Emarketing Call List
Act! Demo - Act! v20 Welcome Page
Act! screenshot: Act! - Contact
Act! screenshot: Act! - Contact details
Act! screenshot: Act! - Welcome page
Act! screenshot: Act! - Calendars
Act! screenshot: Act! - Emailing features
Act! screenshot: Act! - Templates
Act! CRM Screenshots
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
screenshots
screenshots
screenshots
Act! Demo - Act! Premium Windows - Contact Detail
Act! Demo - Act! Premium Web - Contact Detail
Act! Demo - Act! Premium - Emarketing Call List
Act! Demo - Act! v20 Welcome Page
Act! screenshot: Act! - Contact
Act! screenshot: Act! - Contact details
Act! screenshot: Act! - Welcome page
Act! screenshot: Act! - Calendars
Act! screenshot: Act! - Emailing features
Act! screenshot: Act! - Templates
Act! CRM Screenshots
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot

Act! Awards

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