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Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build lasting relationships with their customers. The software lets you personalize your platform and work-station the way you want so that your employees can adapt to it easily. Make informed decisions with Act! by using its interactive visual dashboard which displays snapshots of real-time metrics. You can also customize these reports in your unique way to get a better understanding of it. With Act! CRM, you get a number of powerful marketing and sales features that help you fuel your business growth. You can also send mobile-friendly campaigns that can drive sales to your contacts and groups.
| Support | Business Hours Online | Customer Type | Medium Business Small Business |
| API | Contact | Denver, CO / +1 (877) 228-8377 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows | Category | CRM Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Error free, responsive CRM. Meet all my needs
Integration to Google can be a bit cumbersome.
After solving the Google integration we enjoy cross plaform interoperability between thinkpads, Ipads and Iphones
I'm old school, so I like the desktop version; however, I travel alot, so it's nice to be able to use this program anywhere I have an internet connection.
Not an ACT! problem, but if I don't have a good internet speed, it takes me a while to access information.
The upfront cost was a big budget item for a single business owner, but I can justify how I use it daily like other software. In addition, I purchased the latest version because my computer had crashed, so I am glad now to have the "cloud" version so I don't have to externally back up all the time.
I love that my names and addresses are available for me anytime day or night.
I like the simplicity of the system and the basic material that any sales person need to work with clients save his activity and the next follow up
it as too many option that I do not use
it run all my sales and follow up operation
Easy to use. Keeps my activities organized. Easy to find past contacts and review notes.
I have been using ACT for a very long time. The constant updates are not automatic and require an hour long call every time. Mobile app not easy to use. Better on the tablet than on the cell phone.
Easy to schedule reminders and follow up. Able to keep notes easy to find for past clients.
Good integration with popular email programs keeps client information up-to-date.
Better integration with Microsoft Office products
Keeping tabs on clients and prospects alike. Abeyancing To Do items works well.
Captures all of my client information - Contact, notes, address etc.
Not intuitive, difficult to navigate, crashes relatively often, will sometimes replace my notes with code for a short period of time. Lots of bugs.
Captures all of my client information - Contact, notes, address etc.
The technician was patient, knowledgeable and very easy to work with.
That I had to contact support for help - but it turned out GREAT!
Remote database access
Act is very customizable. You can make it work exactly how it needs to for your business.
It sometimes overlaps data. Sometimes you can be in one record within the database and other data will be in there that is not accurate
ACT has made my job extremely easier. It allows for me to keep track of talks that need to be done, create reports for my company, and makes sure we have all of the info we need for customers
cannot log in I went through step by step but it won't work on my Note 8
I am able to schedule on behalf of my employees and boss no matter where they are. They can see immediate changes as long as I sync throughout the day
The calendar times change every time you log on from the web.
When utilizing ACT, I Recommend cross-training the entire office.
To solve the time changes when logging onto the WEB, I type all date and time details
