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Updated on: December 9, 2019
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Act! - CRM Software : SaaSworthy.com
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Act!

A software that acts the way you want it to
(308 Ratings) Write Review

Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build lasting relationships with their customers. The software lets you personalize your platform and work-station the way you want so that your employees can adapt to it easily. Make informed decisions with Act! by using its interactive visual dashboard which displays snapshots of real-time metrics. You can also customize these reports in your unique way to get a better understanding of it. With Act! CRM, you get a number of powerful marketing and sales features that help you fuel your business growth. You can also send mobile-friendly campaigns that can drive sales to your contacts and groups.

Act! Awards

Highly Rated
Fastest Growing
Most Popular
Most Searched

Act! Features Show All Features

Act! Technical details

Support Business Hours Online Customer Type Medium Business Small Business
API Location / Phone Number Denver, CO / +1 (877) 228-8377
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Category CRM Software

Act! Pricing

Pricing ModelFree Trial , Subscription
How much does Act! cost ?
The pricing for Act! starts at $5.0 per month. Act! has 7 different plans such as - Act! Support Plans and Pricing at $5.0 per month, Act!365 at $10.0 per user per month, Act! Premium Cloud at $35.0 per user per month and Act! Growth Suite at $35.0 per user per month. Act! Premium Plus at $45.0 per user per month, Act! Marketing Automation at $79.0 per user per month and Act! Pro at $299.99 per user.
Act! Pro
$299.99 /User

Entry-level, out-of-the-box feature set for individuals. Desktop access.

Features

  • Contact management
  • Activity tracking and alerts
  • Sales process automation
Act! Premium Cloud
$35 /User/Month

$35 per User per Month billed Annually

$25 for self-hosted

Full-featured, everywhere access CRM for individuals and teams. Online, offline, mobile access

Features

  • Contact management
  • Activity tracking and alerts
  • Sales process automation
  • Dynamic sales pipeline management
  • Act! Marketing Automation1
  • Act! Insight
  • Act! Companion mobile app
  • Act! Connect
  • Expert technical support
  • Product upgrades
Act! Premium Plus
$45 /User/Month

$45 per User per Month billed Annually

$35 for self-hosted

Adaptable CRM that complements your unique business. Online, offline,and mobile access

Features

  • Includes features of Act! Premium plan, plus
  • Custom Tables Manager
  • Industry Template Library
  • Private Cloud option
Act! Marketing Automation
$79 /User/Month

1. Select : $79 per Account per Month billed Annually

Features

  • 10000 emails per month to unlimited contacts
  • Email marketing
  • Interactive template editor
  • Mobile and Desktop preview
  • Social sharing
  • Landing pages and lead capture
  • Surveys
  • Drip marketing
  • Visual workflow designer
  • Real-time campaign metrics
  • Deliverability and Compliance tools
  • Getting Started Concierge

2. Complete : $199 per Account per Month

Features

  • 50000 emails per month to unlimited contacts
  • Includes features of Select plan, plus
  • CRM workflow with prioritized sales follow-up
  • Response-driven nurture marketing
  • Advanced lead capture and surveys
  • Event marketing
  • Lead management and scoring
  • Website activity tracking and analytics

3. Advanced : $399 per Account per Month

Features

  • 100000 emails per month to unlimited contacts
  • Includes features of Complete plan, plus
  • HTML email editor
  • Multi-stage lead profiling
  • A/B testing
  • Deliverability and marketing consulting services
Act!365
$10 /User/Month

$10 per User per Month billed Annually

Features

  • Dynamic Sales Pipeline Management
  • Email Marketing
  • Embedded Outlook Inbox Experience and Mobile Access
  • Customer Management
Act! Support Plans and Pricing
$5 /Month

1. Standard : $0 per User per Month

Features

  • Getting Started Concierge call
  • 12x5 phone support
  • Online support tickets
  • Web chat
  • Support mobile app
  • Self-service Getting Started resources
  • Knowledgebase
  • Act! Community
  • Video training

2. Premier : $5 per User per Month billed Annually

Features

  • Includes features of Standard Support plan, plus
  • Saturday phone support
  • Priority queuing
  • Appointment setting
  • Voicemail callback

3. Ultimate : $10 per User per Month billed Annually

Features

  • Includes features of Premier Support plan, plus
  • 12x5 North American-based Ultimate support advisor
  • Dedicated web chat queue
  • Flexible appointment setting
  • Free password reset
  • Guaranteed response times
  • Exclusive Ultimate support web tutorials

4. Pro : $129 per User

Features

  • 12x5 phone support, limited to 5 incidents annually
  • Online support tickets
  • Web chat
  • Self-service Getting Started resources
  • Knowledgebase
  • Act! Community
  • Video training
Act! Growth Suite
$35 /User/Month

Includes Act! Premium (Cloud) : $35 per User per Month plus

Select : $79 per Account per Month

Complete : $199 per Account per Month

Advanced : $399 per Account per Month

Plans

  • $102.6 per Month billed Annually (Includes 1 user, Additional users : $31.50 per User per Month)
  • $187.20 per Month billed Annually (Includes 1 user, Additional users : $28 per User per Month)
  • $325.5 per Month Billed Annually (Includes 1 user, Additional users : $26.25 per User per Month)

Features

  • Includes features of Act! Premium plan, plus
  • Includes features of Act! Marketing Automation plan (Select, Complete and Advanced)
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Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Act! Reviews

OVERALL RATING
3.7
Based on 308 Rating(s)
Rating Distribution
  • 182
  • 61
  • 20
  • 31
  • 14
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Jim JohansonSource : play.google.com
(Reviewed on 20 November 2019)

Horrible app!

...more
PerrySource : trustpilot.com
(Reviewed on 11 November 2019)
Great program

Great program, especially the Pro version. use it in the office, on the phone, all over. Very simple and on site - not cloud based so no one else has your data.

...more
Choder ChoderSource : play.google.com
(Reviewed on 13 September 2019)

You can't even search by company. This is extremely limited. Force to use it. It's Terrible..... sync your contacts to Google contacts. And forget about this application.

...more
Jeff GalmoreSource : trustpilot.com
(Reviewed on 15 August 2019)
The Technical support team is very…

The Technical support team is very knowledgeable of the ACT product and have solved each problem quickly. Very important for business. I am pleased with my CRM choice for this reason.

...more
John MickelSource : trustpilot.com
(Reviewed on 08 August 2019)
While I like what ACT can do

While I like what ACT can do, I remain very disappointed in current version and previous one. I have ongoing problems with ACT freezing/locking up. Each time a Tech has attempted to correct the problem it has returned.

...more
Source : g2crowd.com
(Reviewed on 01 August 2019)
"Satified with ACT for over 15 years"

What do you like best?

Error free, responsive CRM. Meet all my needs

What do you dislike?

Integration to Google can be a bit cumbersome.

What problems are you solving with the product? What benefits have you realized?

After solving the Google integration we enjoy cross plaform interoperability between thinkpads, Ipads and Iphones

...more
Source : g2crowd.com
(Reviewed on 31 July 2019)
"ACT! is just what I need"

What do you like best?

I'm old school, so I like the desktop version; however, I travel alot, so it's nice to be able to use this program anywhere I have an internet connection.

What do you dislike?

Not an ACT! problem, but if I don't have a good internet speed, it takes me a while to access information.

Recommendations to others considering the product:

The upfront cost was a big budget item for a single business owner, but I can justify how I use it daily like other software. In addition, I purchased the latest version because my computer had crashed, so I am glad now to have the "cloud" version so I don't have to externally back up all the time.

What problems are you solving with the product? What benefits have you realized?

I love that my names and addresses are available for me anytime day or night.

...more
Source : g2crowd.com
(Reviewed on 30 July 2019)
"I use Act for over 15 years and are very happy "

What do you like best?

I like the simplicity of the system and the basic material that any sales person need to work with clients save his activity and the next follow up

What do you dislike?

it as too many option that I do not use

What problems are you solving with the product? What benefits have you realized?

it run all my sales and follow up operation

...more
Source : g2crowd.com
(Reviewed on 30 July 2019)
"Manageable CRM system"

What do you like best?

Easy to use. Keeps my activities organized. Easy to find past contacts and review notes.

What do you dislike?

I have been using ACT for a very long time. The constant updates are not automatic and require an hour long call every time. Mobile app not easy to use. Better on the tablet than on the cell phone.

What problems are you solving with the product? What benefits have you realized?

Easy to schedule reminders and follow up. Able to keep notes easy to find for past clients.

...more
Source : g2crowd.com
(Reviewed on 30 July 2019)
"I've used ACT for 20+ years and appreciate the updates and contemporary linkages."

What do you like best?

Good integration with popular email programs keeps client information up-to-date.

What do you dislike?

Better integration with Microsoft Office products

What problems are you solving with the product? What benefits have you realized?

Keeping tabs on clients and prospects alike. Abeyancing To Do items works well.

...more
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Grow Your Business with Act! CRM
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Ignite Your Sales Pipeline with Act! 365

Act! Screenshots

screenshots
screenshots
Act! Demo - Act! Premium Windows - Contact Detail
Act! Demo - Act! Premium Web - Contact Detail
Act! Demo - Act! Premium - Emarketing Call List
Act! Demo - Act! v20 Welcome Page
Act! screenshot: Act! - Contact
Act! screenshot: Act! - Contact details
Act! screenshot: Act! - Welcome page
Act! screenshot: Act! - Calendars
Act! screenshot: Act! - Emailing features
Act! screenshot: Act! - Templates
Act! CRM Screenshots
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
screenshots
screenshots
screenshots
Act! Demo - Act! Premium Windows - Contact Detail
Act! Demo - Act! Premium Web - Contact Detail
Act! Demo - Act! Premium - Emarketing Call List
Act! Demo - Act! v20 Welcome Page
Act! screenshot: Act! - Contact
Act! screenshot: Act! - Contact details
Act! screenshot: Act! - Welcome page
Act! screenshot: Act! - Calendars
Act! screenshot: Act! - Emailing features
Act! screenshot: Act! - Templates
Act! CRM Screenshots
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot
G2crowd : Act! screenshot