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About Zendesk Sell

Zendesk Sell is a salesforce automation software to make better decisions in Sales. It is simple, user-friendly, and designed to help sales reps to keep selling. Focused on increasing productivity, the software gives quick access to relevant deal data to facilitate ease of analysis and collaboration. Data capture is automatic, and therefore, agents and sales reps can always stay on the same page when handling customer accounts. It streamlines the building and management of sales pipelines so that reps can prioritize prospects and customers. The greatest USP of the software is enabling users to send emails, make calls, view deal history, and schedule meetings in a few clicks. SmartList is another fantastic feature that allows for the segmentation and filtering of deals and leads in real-time. Businesses can integrate their everyday tools with the platform or create their own Zendesk apps to be used exclusively. Zendesk Sell’s SDKs and APIs provide the foundation for the successful project integrations.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%
  • Reviews
    91%
  • Momentum
    64%
  • Popularity
    75%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

Zendesk Sell Awards

Zendesk Sell Features

CRM Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

Customization

Helps to customize the system for use in industry-specific use cases

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Zendesk Sell Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 29/01/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zendesk Sell Pricing.

Zendesk Sell Alternatives

View All Zendesk Sell Alternatives

Zendesk Sell Reviews

User Rating

4.3/5 (Based on 457 Ratings)

Ratings Distribution

  • Excellent

    58%
  • Very Good

    31.1%
  • Average

    7.7%
  • Poor

    1.8%
  • Terrible

    1.5%

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Zendesk Sell User Reviews

Videos on Zendesk Sell

Zendesk Sell FAQs

What is Zendesk Sell used for?

Zendesk Sell is CRM Software. Zendesk Sell offers the following functionalities:

  • AI Assistant
  • Advanced Automation
  • Real-time Data Sync
  • Omnichannel Customer Engagement
  • Predictive Analytics
  • Dedicated Phone Line Integration
  • Customer Segmentation
  • Opportunity Management
  • Sales Force Automation
  • Customization
  • Territory Management
  • Reporting (Analytics)
  • Order Management
  • Collaboration Tools
  • Lead Management
  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Referral Tracking
  • Project Management
  • Lead Scoring
  • Product Catalog
  • Call Logging
  • Contact Management
  • Document Management

Learn more about Zendesk Sell features.

What are the top alternatives for Zendesk Sell?

Does Zendesk Sell provide API?

Yes, Zendesk Sell provides API.

Zendesk Sell Contact

Vendor Details

San Francisco, California Founded : 2009

Contact Details

+1 888-670-4887

https://www.zendesk.com/sell/

Social Media Handles

Customers

Intermind
Stapples
Freshly
Standard Beverage

Zendesk Sell Integrations

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