TalkDesk Pricing: Cost and Pricing plans

TalkDesk Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

CX Cloud Professional Custom

Fully-featured, cloud-based solution for small and medium-sized contact centers.

Features

ACD
IVR (Studio)
Real-time dashboards (Live)
Business Intelligence (Explore)
Industry's deepest Salesforce integration
60+ out-of-the-box integrations
80+ AppConnect partners
Mood Sentiment
Guardian Standard
Connections Standard

Add-ons

AI Trainer
Omnichannel
Workforce Management
Quality Management
QM Assist
Speech Analytics
Virtual Agent
Guide
PCI Payment
Local Presence
Salesforce Smart SMS
Proxy
Screen Recording

CX Cloud Professional Plus Custom

For larger contact centers or those needing mobile agents and APIs to integrate with your Business Intelligence tool.

Features

Includes features of CX Cloud Professional plan, plus
Mobile Agent (Android & iOS)
Real-time & historical reporting APIs
CSAT SMS Surveys
Studio Functions
Includes features of Add-ons

CX Cloud Enterprise Custom

For larger contact centers or those needing customization and service backed by a 100% uptime SLA guarantee

Features

Includes features of CX Cloud Professional Plus plan, plus
100% uptime SLA
Custom report & dashboard creation
All APIs
Includes features of Add-ons

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 19/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Call Center Software

The Average Cost of a basic Call Center Software plan is $25 per month.
38% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 5% offer a Freemium Model Allows users to access basic features at no cost..

TalkDesk FAQs

How much does TalkDesk cost?

TalkDesk provides a custom pricing for their software.

Learn more about TalkDesk pricing.

Does TalkDesk offer a free plan?

No, TalkDesk does not offer a free plan.

Learn more about TalkDesk pricing.

Compare TalkDesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
TalkDesk	-	-	-		TalkDesk Pricing
Zendesk Talk	9	per month	per user	+	Zendesk Talk Pricing
HoduCC	-	-	-	+	HoduCC Pricing
RingCentral Contact Center	-	-	-	-	RingCentral Contact Center Pricing
Aircall	30	per month	per user	+	Aircall Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
Dialpad Contact Center	75	per month	per user	+	Dialpad Contact Center Pricing
DialedIn	49	per month	-	+	DialedIn Pricing
VoxDesk	9.99	per month	-	-	VoxDesk Pricing
Dialer360	-	-	-	+	Dialer360 Pricing

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TalkDesk Features

Show Feature Explanation

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers