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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TalkDesk Call support solution with an enhanced ACD feature.

TalkDesk Pricing

Pricing ModelQuotation Based
CX Cloud Professional
Custom

Fully-featured, cloud-based solution for small and medium-sized contact centers.

Features

  • ACD
  • IVR (Studio)
  • Real-time dashboards (Live)
  • Business Intelligence (Explore)
  • Industry's deepest Salesforce integration
  • 60+ out-of-the-box integrations
  • 80+ AppConnect partners
  • Mood Sentiment
  • Guardian Standard
  • Connections Standard

Add-ons

  • AI Trainer
  • Omnichannel
  • Workforce Management
  • Quality Management
  • QM Assist
  • Speech Analytics
  • Virtual Agent
  • Guide
  • PCI Payment
  • Local Presence
  • Salesforce Smart SMS
  • Proxy
  • Screen Recording
CX Cloud Professional Plus
Custom

For larger contact centers or those needing mobile agents and APIs to integrate with your Business Intelligence tool.

Features

  • Includes features of CX Cloud Professional plan, plus
  • Mobile Agent (Android & iOS)
  • Real-time & historical reporting APIs
  • CSAT SMS Surveys
  • Studio Functions
  • Includes features of Add-ons
CX Cloud Enterprise
Custom

For larger contact centers or those needing customization and service backed by a 100% uptime SLA guarantee

Features

  • Includes features of CX Cloud Professional Plus plan, plus
  • 100% uptime SLA
  • Custom report & dashboard creation
  • All APIs
  • Includes features of Add-ons
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Disclaimer: The pricing details were last updated on 19/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

TalkDesk FAQs

TalkDesk provides a custom pricing for their software.

Learn more about TalkDesk pricing.

No, TalkDesk does not offer a free plan.

Learn more about TalkDesk pricing.

Compare TalkDesk Pricing Against Competitors

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- - - No TalkDesk pricing
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10 per month per user Yes Zoom pricing
1 per user Yes Twilio Flex pricing
15 per month per user Yes Dialpad Talk pricing
19.99 per month per user Yes RingCentral Office pricing
9 per month per user Yes Zendesk Talk pricing
- - - No Five9 pricing
- - - Yes Genesys PureEngage pricing
18.95 per month per user Yes Nextiva pricing

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