Home/Live Chat Software/JivoChat
Updated on: October 6, 2022
JivoChat - Live Chat Software
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

JivoChat

Generate revenue by connecting clients from anywhere
(106 Ratings) Write Review

What is JivoChat and how does it work?

JivoChat is specifically built for E-commerce companies to serve as an effective business communication tool. It is the one omnichannel application that comprises emails, live chat, Facebook messaging, dial up calls, everything under one interface. This tool helps users execute live chat on their website, offers chat support to clients on Facebook, dial a phone number in any country, and manage all texts to a company's mail Id. JivoChat offers great customer service experiences as the team can quickly respond to their client's queries. It comprises some pro features, including call transfers, routing, recording, and much more. The instant callback feature enables your potential customers to connect with you to close more deals promptly and easily. Businesses using this tool will never risk a chance of missing a client's reach, and it redirects emails from your company's address to the JivoChat inbox so that that team can reply faster. Overall, JivoChat is highly dedicated to providing the ideal communication solutions for all e-commerce business owners to accelerate their sales and customer retention.

JivoChat Awards

JivoChat Features Show All Features

JivoChat Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Wilmington, Delaware / +1 408-604-0183
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://www.jivochat.com/
Category Live Chat Software

JivoChat Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Basic
Free

Features

  • Unlimited chats and websites
  • Customizable chat in 25 languages
  • Desktop, mobile and browser agent apps
  • 24/7 customer support
  • 2 month chat history storage
  • Basic CRM functions
  • Team chats for an unlimited number of staff members
Professional
$13 /User/Month
Billed Yearly

Features

  • All the benefits of Basic version, and:
  • Unlimited chat history storage
  • Proactively start chats and catch leads using Smart Triggers
  • Complete visitor info including IP addresses, region, visit source and more
  • Canned responses with an automatic helper
  • Chat transfer between agents
  • Monitor website visitors in real time
  • Connect JivoChat with chatbots and don’t miss a single request
  • Use built -in CRM to turn new customers into returning ones and grow your business
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Disclaimer: The pricing details were last updated on 08/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about JivoChat pricing.

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JivoChat Reviews

OVERALL RATING
4.2
Based on 106 Rating(s)
Rating Distribution
  • 88.7 %
  • 8.5 %
  • 1.9 %
  • 0 %
  • 6.6 %
SHARE YOUR EXPERIENCE Write a Review
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Videos on JivoChat

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How to install JivoChat on your website?

JivoChat Screenshots

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JivoChat FAQs

JivoChat is Live Chat Software. JivoChat offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about JivoChat features.

Yes, JivoChat provides API.

JivoChat Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com