Smartsupp Pricing: Cost and Pricing plans

Smartsupp Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Free Free

Features

Free forever for 3 agents
14-day conversation history
Live chat + email sending
Help center
Data privacy & security - GDPR complaint

PREMIUM FEATURES

Conversation history - 14 days
Personal shortcuts - 1

CORE FEATURES

Live chat
Web dashboard
iPhone/iPad app
Android app
Windows app
E-commerce platform integrations
File-sharing
Basic visitor info
Sound and visual notifications

CHAT BOX CUSTOMIZATION

Custom chat box colors
Mobile-ready chat box design
Agent photo and description
Authorization form - Always visible when offline

Standard $10.00 $22.50 per user / month

Features

1 year conversation history
Live chat + email + Facebook Messenger
1 chatbot New
Engage visitors via visitor list
Video recordings (10 000 / month)
Help center
Customer support
Data privacy & security - GDPR Compliant

PREMIUM FEATURES

Conversation history - 1 year
Chatbots - 1 chatbox
Engage visitors - Engage visitor via visitor list
Email sending
Facebook messenger integration
Personal shortcuts - Unlimited
Customer satisfaction rating
Detailed visitor info
Visitor filters
Block visitor
Chat assign to agent
Google Analytics connection
Chat box API
Statistics

CORE FEATURES

Live chat
Web dashboard
iPhone/iPad app
Android app
Windows app
E-commerce platform integrations
File-sharing
Basic visitor info
Sound and visual notifications

CHAT BOX CUSTOMIZATION

Custom chat box colors
Mobile-ready chat box design
Agent photo and description
Chat page (Open chat box via direct link)
Chat box embedded in mobile app
Authorization form - Customizable
Chat box position on the page - Customizable
Multi-language and multi-design chat box
Advanced chat box customization with API

SMARTLOOK VIDEO RECORDINGS

Number of recordings - 10 000 / month
Compatibility with dynamic/JavaScript sites
Recording history - 10 days
Recording filters

Pro $72.00 $108.00 per user / month

Features

3 years conversation history
Live chat + email + Facebook Messenger
10+ chatbots New
Engage visitors with chatbots
Video recordings (50 000 / month)
Help center
Customer support
Data privacy & security - GDPR Compliant

PREMIUM FEATURES

Conversation history - 3 year
Chatbots - 10+ chatbox
Engage visitors - Engage visitor with chatbots
Chatbot segmentation options
Email sending
Facebook messenger integration
Personal shortcuts - Unlimited
Customer satisfaction rating
Detailed visitor info
Visitor filters
Block visitor
Chat assign to agent
Google Analytics connection
Chat box API
Statistics
Team statistics
Teams of agents
Team shortcuts
Office hours
Limited access for agents
Rest API and data exports

CORE FEATURES

Live chat
Web dashboard
iPhone/iPad app
Android app
Windows app
E-commerce platform integrations
File-sharing
Basic visitor info
Sound and visual notifications

CHAT BOX CUSTOMIZATION

Custom chat box colors
Mobile-ready chat box design
Agent photo and description
Chat page (Open chat box via direct link)
Chat box embedded in mobile app
Authorization form - Customizable
Chat box position on the page - Customizable
Multi-language and multi-design chat box
Advanced chat box customization with API

SMARTLOOK VIDEO RECORDINGS

Number of recordings - 50 000 / month
Compatibility with dynamic/JavaScript sites
Recording history - 10 days
Recording filters

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Live Chat Software

The Average Cost of a basic Live Chat Software plan is $19 per month.
Smartsupp pricing starts at $10/month, which is 47% lower than similar services.
62% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 43% offer a Freemium Model Allows users to access basic features at no cost..

Smartsupp FAQs

How much does Smartsupp cost?

The pricing for Smartsupp starts at $10.00 per user per month. Smartsupp has 2 different plans:

Standard at $10.00 per user per month.
Pro at $72.00 per user per month.

Smartsupp also offers a Free Plan with limited features.

Learn more about Smartsupp pricing.

Does Smartsupp offer a free plan?

Yes, Smartsupp offers a free plan.

Learn more about Smartsupp pricing.

Compare Smartsupp Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Smartsupp	10	per month	per user		Smartsupp Pricing
Smartchat	49	per month	-	+	Smartchat Pricing
Tidio Chat	12.5	per month	-	-	Tidio Chat Pricing
LiveChat	16	per month	per user	+	LiveChat Pricing
LiveEngage	-	-	-	+	LiveEngage Pricing
Freshchat	15	per month	per user	+	Freshchat Pricing
Pure Chat	39	per month	per user	+	Pure Chat Pricing
MyLiveChat	15	per month	-	+	MyLiveChat Pricing
HappyFox Chat	29	per month	-	+	HappyFox Chat Pricing
13chats	13	per month	-	-	13chats Pricing

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Smartsupp Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone