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Updated on: October 20, 2019
What is Crisp ?
Crisp - Live Chat Software : SaaSworthy.com
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Crisp

Chat with your visitors with a personal touch
(80 Ratings) Write Review

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up.

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Crisp Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Individuals Freelancers Medium Business Small Business
API Contact France
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

Crisp Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Crisp cost ?
The pricing for Crisp starts at $25.0 per user per month. Crisp has 2 different plans such as - Pro at $25.0 per user per month and Unlimited at $95.0 per user per month. Crisp also offers a Free Plan with limited features.
Basic
Free
  • Free Forever
  • 2 agents included
  • 30 days history
  • Livechat
  • Mobile Apps

Pro
$25 /User/Month

$25 Per Month Per Team

  • 4 agents included
  • Unlimited History
  • Automated triggers
  • Integrations
  • Team Inbox Features

Unlimited
$95 /User/Month

$95 Per Month Per Team

  • Unlimited agents
  • MagicBrowse
  • Campaigns
  • Auto-Replies
  • Knowledge Base

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Disclaimer: The pricing details were last updated on 10/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Crisp Reviews

OVERALL RATING
4.6
Based on 80 Rating(s)
Rating Distribution
  • 76
  • 3
  • 0
  • 0
  • 1
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chaina aktherSource : play.google.com
(Reviewed on 22 August 2019)

This is good Plat form ...but this app dosnt work properly.. even when i put email and password for login i cant press login button .. login button donest become clicable

...more
Mehdi KianiSource : play.google.com
(Reviewed on 22 August 2019)

Fantastic

...more
Leadership ThoughtsSource : play.google.com
(Reviewed on 16 August 2019)

great app for customer service

...more
didan brightSource : play.google.com
(Reviewed on 15 August 2019)

real time real chatting. thanks crisp.

...more
oveass farajiSource : play.google.com
(Reviewed on 13 August 2019)

great

...more
Justas AznaSource : play.google.com
(Reviewed on 11 August 2019)

(edited to 5 stars after fix) Excellent service but push notifications could use some work. My android user colleagues and I rarely get crisp notifications about new messages in time. We had to resort to using slack integration to notice new messages. I'd be happy to adjust my review to 5 stars as I really like the service but not until situation with notifications improves.

...more
Robert NicjooSource : play.google.com
(Reviewed on 08 August 2019)

I don't get notifications on my phone i always know that i have messages when getting emails which is obviously with delay and user is already gone offline.

...more
mohammad karim shakerSource : play.google.com
(Reviewed on 06 August 2019)

thats good new version have some bugs for example when your sentence are long ,you cant see what you type. and in app we cant rename the visitor but in web version we can. Thanks ☺

...more
qwerty qwertySource : play.google.com
(Reviewed on 05 August 2019)

awesome

...more
ebi nowzSource : play.google.com
(Reviewed on 02 August 2019)

is very user friendly

...more
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Videos on Crisp Youtube Official Channel

How to setup Crisp? (Shared Inbox App)

Crisp Screenshots

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