Home/Live Chat Software/Crisp
Updated on: August 12, 2022
Crisp - Live Chat Software
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Crisp

Official Website Chat with your visitors with a personal touch
(144 Ratings) Write Review

What is Crisp and how does it work?

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up.

Crisp Awards

Crisp Features Show All Features

Crisp Technical details

Support Online Customer Type Individuals Freelancers Medium Business Small Business
API Location / Phone Number NA
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

Crisp Pricing

Pricing ModelFree Trial , Freemium , Subscription
Basic
Free

Basic

  • Free Forever
  • 2 seats included

For personal websites and anyone who wants a basic chat to communicate with visitors.

Features:

  • Live chat
  • Team Inbox
  • Mobile Apps
  • Be Notified
  • Contact Form
Pro
$25 /User/Month

Pro

  • $25 Month / Per Website
  • 4 seats included

For early-stage startups who want to improve their customer relationships.

Features:

  • Unlimited History
  • Triggers
  • Canned Responses
  • Private Notes
  • Customization
  • Audio Messages
  • Reply from Slack
  • Facebook Messenger
  • Twitter DM
  • Email
  • Telegram
  • MagicMap
  • Internal Search
  • Block Users
Unlimited
$95 /User/Month

Unlimited

  • 95 Month / Per Website
  • Unlimited seats

Made for companies requiring a full-featured solution to communicate with customers.

Features:

  • Knowledge Base
  • Status Page
  • Chat Reminders
  • Routing/Assign
  • Magic Browse
  • Live Translate
  • Automated Replies
  • Chat Bot
  • Automated Campaigns
  • CRM
  • Video Chat
  • Analytics
  • SMS
  • Line Automate with Zapier
  • Sync leads to Salesforce
  • Sync leads to Pipedrive
  • Sync leads to Zoho
  • Sync leads with Hubspot
  • Github
  • Trello Instagram
  • WhatsApp
  • User Ratings
  • No Crisp Logo
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 03/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Crisp pricing.

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Crisp Reviews

OVERALL RATING
4.3
Based on 144 Rating(s)
Rating Distribution
  • 74 %
  • 13 %
  • 2.6 %
  • 2.6 %
  • 7.8 %
SHARE YOUR EXPERIENCE Write a Review
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Videos on Crisp

How to setup Crisp? (Shared Inbox App)
How to setup Crisp? (Shared Inbox App)
Crisp 2

Crisp FAQs

Crisp is Live Chat Software. Crisp offers the following functionalities:

  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about Crisp features.

Yes, Crisp provides API.

Customers

Airfrance
Airfrance
Mailjet
Mailjet
Rakuten
Rakuten

Crisp Integration

98%
WordPress
(14473 RATINGS) Website Builder Software
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PrestaShop
(817 RATINGS) Shopping Cart Software
97%
Joomla
(632 RATINGS) Content Management Software
98%
Segment
(431 RATINGS) Customer Data Platform (CDP)
Zapier
(3331 RATINGS) iPaaS Software
95%
Shopify
(8479 RATINGS) Ecommerce Software
96%
Pipedrive
(5199 RATINGS) CRM Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com