Home/Live Chat Software
Updated on: January 20, 2019
Loading...

Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

Showing 1 - 10 of 44 products
Sort By
Chaport - Live Chat Software : SaaSworthy.com
53%
Chaport Generate leads with Live Chat support
★★★★★
★★★★★
( 11 Ratings)

Chaport is a simple Live Chat software used to chat with the customer and increase your sales. A modern messenger to make your communication, engage the audience, and solve real-time problems even in offline mode. The software offers features like Group Chat and Auto Invitations. It supports Mobile... read more

I Use this
ProProfs Chat - Live Chat Software : SaaSworthy.com
84%
ProProfs Chat Makes the job easy for your chat representatives
★★★★★
★★★★★
( 80 Ratings)

Engage your customers with predefined messages from ProProfs Chat so that you never miss out on any of your prospective customers. It also allows operator to operator chat which lets your new chat representatives stay connected with the experienced ones. The customizable chat windows and readymade... read more

I Use this
REVE Chat - Live Chat Software : SaaSworthy.com
62%
REVE Chat An Online Live Chat Solution for Websites
★★★★★
★★★★★
( 13 Ratings)

REVE Chat is a Cloud-based Live Chat Software. It is a multi-channel software that offers features like co-browsing, voice/video chat and Facebook messaging to connect with customers online across multiple channels in real time. A live chat widget is available on the website to optimize your... read more

I Use this
Comm100 Live Chat - Live Chat Software : SaaSworthy.com
82%
Comm100 Live Chat All-in-one Communication Platform
★★★★★
★★★★★
( 83 Ratings)

Comm100 is a Digital Engagement platform real-time interactions via the web, mobile, and messaging. Live Chat is a simple software used to engage customers online and configurable pre-chat surveys. It integrates with CRM and e-commerce systems.

I Use this
Crisp - Live Chat Software : SaaSworthy.com
72%
Crisp Chat with your visitors with a personal touch
★★★★★
★★★★★
( 50 Ratings)

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which... read more

I Use this
SnapEngage - Live Chat Software : SaaSworthy.com
79%
SnapEngage An Enterprise Chat Solution Software
★★★★★
★★★★★
( 182 Ratings)

SnapEngage is a Live Chat Software platform to engage your customers with SMS-to-Chat, Tweet-to-Chat, Facebook Messenger, WeChat, and Zalo. The software integrates with Salesforce, HubSpot, Zendesk, Basecamp, and more.

I Use this
Userlike - Live Chat Software : SaaSworthy.com
85%
Userlike A Live Chat Software Solution for Web and Mobile
★★★★★
★★★★★
( 622 Ratings)

Userlike is a unified Chat Hub for the web, mobile, and messaging support. It is a friendly Support bot to engage web visitors, collects their questions and notifies your team about the chats via Slack or email. The software integrates with Slack, Zendesk, Salesforce, pipedrive, and more.

I Use this
Tidio Chat - Live Chat Software : SaaSworthy.com
70%
Tidio Chat An all-in-one live chat software
★★★★★
★★★★★
( 49 Ratings)

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your... read more

I Use this
Olark - Live Chat Software : SaaSworthy.com
85%
Olark A Chat Software for your Business Solution
★★★★★
★★★★★
( 454 Ratings)

Olark Live Chat Software used to connect you to the right customer. The software offers features like automated messaging, custom pre-chat surveys, detailed visitor insights, and in-depth reporting. Collaborate with your team and monitor the performance of your Lead generation. The software... read more

I Use this
Drift - Live Chat Software : SaaSworthy.com
86%
Drift A unique solution for Marketing platform
★★★★★
★★★★★
( 291 Ratings)

Drift is the world's first conversational marketing platform to build a good customer experience with customers. A Free Software that connects businesses with website visitors in real-time using bots and artificial intelligence. Generate sales and lead conversion with chatbots, induce automated... read more

I Use this
Refine Results CLEAR ALL
Features
SW Score
Deployment
Customer Types
Pricing Model
Integrated With

List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
53 4.6
84 4.6
62 4.6
82 4.6
72 4.6
79 4.6
85 4.6
70 4.6
85 4.6
86 4.5

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

Articles on Live Chat Software

Free and Open Source Softwares
A Live Chat software is used to engage your website visitors in order to increase sales and... read more

Related Categories

Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
read more
DOWNLOAD
by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
read more
DOWNLOAD
by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
read more
DOWNLOAD
by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
read more
DOWNLOAD
by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
read more
DOWNLOAD

Questions on Live Chat Software

ASK A QUESTION

Is there any free live chat software?

K
Answered by Kavya Rajagopal | 8 months ago

Yes, software like Tidio and Chatra offer a basic plan which is free of cost, however, with limited features. You can upgrade to its paid version if you want some additional features or stay with the forever free plan if the existing features suffice your requirements.

 

read more..
1
1
+ Add Answer

Do these live chat software offer access to unlimited chat operators?

C
Answered by Chetana Madan | 8 months ago

The free plans normally have some restrictions on the number of chat operators. The paid versions mostly offer unlimited access to the number of chat operators. But, it’s always advisable to check all the features carefully before buying any particular software.

 

read more..
0
0
+ Add Answer

How will a live chat software help boost my sale?

H
Answered by Harita Rana | 8 months ago

Whenever a visitor comes to your website, he might open it with a number of questions in his head. Your agent by starting a conversation can help answer his queries as well as convert him into a customer.

 

read more..
0
0
+ Add Answer

What is a canned response?

J
Answered by Jagesh Saxena | 8 months ago

A canned response refers to a saved response to a common question. Instead of typing the same answer again and again, an agent can just use a particular shortcut to send the canned response in no time.

 

read more..
0
0
+ Add Answer

Is there any restrictions to the number of conversations?

I
Answered by Idhika Agarwal | 8 months ago

Usually not. Almost every live chat software offers unlimited conversations. However, there might be some restrictions on the number of chat operators, especially, in the free version.

 

read more..
0
0
+ Add Answer

Is the chat history saved for the visitor as well?

A
Answered by Anushri Manju | 8 months ago

Yes, even if the user closes the browser, he can view the chat history or any unseen message whenever he comes back to your website.

 

read more..
0
0
+ Add Answer

Which live chat software would be most suitable for an automobile business website?

G
Answered by Gayatri Pal | 8 months ago

Contact At Once is the best live chat software when it comes to offering its services to an automobile or real estate business website.

read more..
0
0
+ Add Answer
View All FAQs About Live Chat Software
Disclaimer
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com