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Showing 21 - 40 of 138 Products

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Pure Chat logo
Never let your visitors’ queries go unanswered 3.8 Based on 357 Ratings
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What is Pure Chat and how does it work?

Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats. Its features include Visitor Information & Location Details, FIle Transfer, Chat Alerts, Pre-Chat Infor Form and a lot more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 91%
  • Momentum 61%
  • Popularity 84%

Pure Chat Pricing

  • Free Trial Available
  • Starts at $39.00.

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Customerly logo
Offers customers what they deserve 4.6 Based on 15 Ratings
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What is Customerly and how does it work?

Customarily is a customer lifecycle software explicitly built to help client-facing businesses to manage their relationship with customers. This tool offers support, collects feedback, and automates processes, such as requesting routing and email marketing. Customarily is a very useful tool that assists businesses to increase sales, revenue, and customer relationships through live chat software that provides the support of video calls, knowledge base, typing reviews, and surveys. Customarily software manages the businesses and the entire customer lifecycle by creating and prospering relationships with customers. This all-in-one software offers models for customer intelligence marketing survey and CRM; all these models are completely incorporated to offer streamlined Customer Management workflows. Customerly will prove to be an effective tool for businesses as it helps them segment customers within customerly tools to send automated surveys or messages or deliver targeted marketing campaigns. Moreover, the customary offers tools to design newsletters and build email templates and campaigns that can be analyzed regarding click and open rates. Customarily offers top-class support for businesses offering basic, pro, and enterprise pricing strategies for solopreneurs and enterprises.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 78%
  • Momentum 66%
  • Popularity 83%

Customerly Pricing

  • Free Trial Available
  • Starts at $24.00. Offers Free-forever plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Respond.io logo
A single business messaging platform for all channels 4.3 Based on 149 Ratings
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What is Respond.io and how does it work?

respond.io is an intuitive business messaging platform for marketing, sales, support & engineering teams, helping them gather contacts from different channels in one place. The platform empowers teams with an impressive speed of messaging and starts closing deals and tickets 3 times faster. Users can create extraordinary customer profiles with all messaging, web chat, SMS and email interactions merged into a single contact. They can send alerts, promotions or updates with the dependability of SMS over any channel by maintaining just one API. respond.io helps teams to co-operate on conversations and deliver amazing customer experiences, faster. Users can find all of the customer’s chats in a single place even if they have communicated over different channels. They get a real-time analytics dashboard to easily toggle between different chats of different customers. Moreover, respond.io provides easy automation like tagging, assigning or even replying to messages so that teams can deliver better services in less time.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 73%
  • Momentum 67%
  • Popularity 86%

Respond.io Pricing

  • Free Trial Available
  • Starts at $79.00. Offers Custom plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ProProfs Chat logo
Makes the job easy for your chat representatives 4.4 Based on 118 Ratings
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What is ProProfs Chat and how does it work?

Engage your customers with predefined messages from ProProfs Chat so that you never miss out on any of your prospective customers. It also allows operator to operator chat which lets your new chat representatives stay connected with the experienced ones. The customizable chat windows and readymade chat templates leave a lasting impression on your visitors. ProProfs Chat also allows you to understand the behaviour of your visitors by tracking and monitoring them on a real-time basis. You can also monitor your real time conversations as well as track the performance of your operators and offer them feedback in order to improve their efficiency.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 78%
  • Momentum 74%
  • Popularity 83%

ProProfs Chat Pricing

  • Free Trial Available
  • Starts at $10.00. Offers Custom plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LivePerson logo
Your personal customer director 3.7 Based on 261 Ratings
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What is LivePerson and how does it work?

Liveperson is a live chat software built with a conversation cloud to facilitate easy and effective branded consumer conversations. With LivePerson, users can create their own activated discussion bots that collaborate with human experts to respond to consumer intentions on a scale. Using Liveperson, companies can get involved with consumers and handle conversations using a personalized conversation manager. In addition, it provides a conversation analysis that can be used by customers to monitor their KPI marketing performance, sales, and customer service in real-time. The intention manager offered by LivePerson makes it possible to understand the intentions of consumers of companies in real-time. They can even optimize operations and assess the impact of involving cloud investment with LivePerson. Users can also create automated conversation streams with a conversation manufacturer and soften all processes with a complete and intuitive Point and Click interface. It further enables agent scheduling, agent database management, video chat, and visitor targeting. LivePerson provides online support to its users and follows a quotation-based pricing strategy that can be discussed via its official website.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 86%
  • Momentum 60%
  • Popularity 83%

LivePerson Pricing

  • Free Trial Not Available
  • LivePerson Offers Custom plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Formilla.com logo
A Customer Messaging Solution 4.6 Based on 30 Ratings
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What is Formilla.com and how does it work?

Formilla.com is a platform for Effective Communication for sales, marketing, and support. Segment customers and Generate leads via Live Chat. The software provides Customize Colors and Themes and supports Multiple Languages. Receive alerts, and real-time monitoring to capture leads and analyze the performance of your team.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 74%
  • Momentum 64%
  • Popularity 78%

Formilla.com Pricing

  • Free Trial Available
  • Starts at $23.99.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chaport logo
A seamless multi-channel live chat and chatbot software 4.8 Based on 51 Ratings
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What is Chaport and how does it work?

Chaport is a ‘modern-day messenger’ that makes it easy for users to connect with their customers through a simple chat interface. The user has to install a chat button on the website, answer the queries of their customers, and increase sales. While the tool allows communicating in real-time, website visitors can get in touch even offline since their replies will be sent to customers via email notifications. The features that make Chaport stand out is the ability to transfer a chat to a colleague, join a group chat, or view the conversation of other colleagues in real-time. Chaport can improve sales further through automatic chat invitations based on specific rules. Being available across multiple devices, Chaport allows users to talk to their customers at any time and from any location. In addition, to live chat tools, Chaport also offers chatbot and knowledge base functionalities to help companies automate their customer service and reduce the load on their teams.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 73%
  • Momentum 61%
  • Popularity 76%

Chaport Pricing

  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoho SalesIQ logo
Live Chat for Customer Support and Business Growth 4.5 Based on 332 Ratings
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What is Zoho SalesIQ and how does it work?

Zoho SalesIQ enables sales teams and customer support reps to connect with visitors in real time and increase the ROI of their marketing efforts. The tool provides live chat, visitor tracking and analytics in a neat and single package. Users can track and engage with visitors in real-time by monitoring how they interact with the website. As a result, team members can strategically reach out to prospects with personalized messages. They can even create pre-defined rules for live chat engagement and notify teams when a large account lands on the website. The tool seamlessly integrates with Zoho CRM to drive more engagement. After identifying high-value prospects, users can focus their resources on them for maximizing conversion results. They can even assign follow-up task on Zoho CRM without even leaving the chat window. Users can also be segmented on the basis of their interest levels.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 90%
  • Momentum 61%
  • Popularity 70%

Zoho SalesIQ Pricing

  • Free Trial Available
  • Starts at $7.00. Offers Free-forever plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Callbell logo
Provide relevant customers through the channel of your choice 4.5 Based on 43 Ratings
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What is Callbell and how does it work?

Callbell is a futuristic support management platform that enables companies to provide seamless customer support over various channels like Messenger, WhatsApp, Telegram and Instagram. The platform allows users to support their customers on their preferred messaging channel in collaboration with in-house teammates. Moreover, detailed statistics provided by the same can be used to analyse the real-time performance of individual teams, streamline accurate communication strategies and channelise the overall communication mechanism between the company and customers. Callbell enables teams to manage conversations and collaborate with their customers via quick replies, tags, internal notes and automatic assignments. The platform allows administrators and supervisors to stay in control of their overall conversations. Furthermore, Callbell widgets can be installed on the website within 3 minutes to continue with a real-time chat facility. Finally, multilingual seminars organised by Callbell serve as a knowledge base for individual users enabling them to make more productive decisions related to an individual business.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 71%
  • Momentum 67%
  • Popularity 76%

Callbell Pricing

  • Free Trial Available
  • Callbell Offers Free-forever and Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Chat logo
live chat software that improves customer engagement 4.4 Based on 313 Ratings
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What is Zendesk Chat and how does it work?

Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them triggered messages based on certain types of customer behavior. The analytics features allows you to monitor the volume of your chats, as well as how productive your agents are so you can make adjustments and improvements where necessary.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 75%
  • Momentum 62%
  • Popularity 64%

Zendesk Chat Pricing

  • Free Trial Available
  • Starts at $19.00.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

WhosOn logo
Track, Chat, Engage 4 Based on 42 Ratings
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What is WhosOn and how does it work?

WhosOn smart live chat software is designed to enhance the element of user satisfaction for your business with its proactive track, chat and engage approach. This means every time a visitor lands your website, you can greet them with a message and offer them more targeted, quality services. WhosOn features such as sentiment analysis and mood indicator software offer some relevant insights into user behaviour in real time. The smart suggest response feature helps speed up your response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication in customer support. WhosOn gives your customer service endeavours an extra edge needed to capture user attention.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 70%
  • Momentum 63%
  • Popularity 69%

WhosOn Pricing

  • Free Trial Available
  • Starts at $33.00.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpOnClick logo
Live Chat and Helpdesk Software 3.8 Based on 13 Ratings
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What is HelpOnClick and how does it work?

HelpOnclick empowers website owners to convert their visitors into paying customers and boost retention rate by 40 percent. Users only need an Internet connection along with a PC or mobile device to stay in touch with their customers 24/7. It also comes with a virtual agent that instantly replies to customer queries based on the knowledge-base. Live chat can be set up on the website within 5 minutes without the need for any programming skills. It enables customer support teams to chat from anywhere and provide in-depth answers to all queries. It seamlessly integrates with all types of devices as users can install apps onto their browser, directly on the Operating System, or even mobile devices. The Live Chat features include everything that the customers need to set up, customize, monitor, chat, and learn from live chat sessions. Once the setup has been completed by pasting a simple HTML code on the website of users, the tool can be customized to their needs.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 74%
  • Momentum 63%
  • Popularity 80%

HelpOnClick Pricing

  • Free Trial Available
  • Starts at $7.20.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Bold360 logo
Live Chat Engagement and AI Software 3.3 Based on 26 Ratings
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What is Bold360 and how does it work?

Bold360 is a live chat tool for website users that enables them to humanize the customer support efforts. This is done with the help of an AI that works in the background to assist both the digital and the front desks. This also consists of a tightly integrated AI chatbot that extends a simple customer engagement solution for reps. With a conversational AI that has been developed to deliver results, users can engage their customers at scale and reduce the burden on teams. The bots of the tool are available round the clock to engage customers and provide them with personalized results. But they also go a step ahead to assist the sales and customer support teams by providing them with extensive knowledge about the customers, their past interactions, their orders, and more. After sufficient data has been collected for analysis, the bot even pinpoints areas of improvement and optimization.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 68%
  • Momentum 60%
  • Popularity 81%

Bold360 Pricing

  • Free Trial Not Available
  • Bold360 Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Helpwise logo
Solve out customer-specific queries on the go 4.9 Based on 151 Ratings
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What is Helpwise and how does it work?

Helpwise is a shared inbox, help centre and live chat monitoring software, helping out businesses solve customer-generated queries in an efficient manner. Companies can utilise the particular portal to streamline consumer-based communications on the go. They can depend on shared inboxes for Whatsapp, SMS, email, social media accounts and website widgets to collaborate easily. Large teams can share the entire workload among different members. They can also tag, chat and assign tasks to individual members conveniently. Its simple interface, helps users acquire leads automatically, monitor sales and provide relevant support accordingly. Other inbuilt functionalities made available within Helpwise, helps businesses with key metrics tracking, shared inbox, seamless collaboration among teams and accurate integration with external business tools. Businesses associated with industries like insurance, real estate, law, logistics, SaaS, client servicing and more are accurately benefited. Its inbuilt product suite goes as Facebook team inbox, Whatsapp team inbox, forms, knowledgebase, CSAT etc.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 73%
  • Momentum 63%
  • Popularity 76%

Helpwise Pricing

  • Free Trial Available
  • Starts at $83.25. Offers Free-forever and Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatra logo
Real-time chats made easier and effective 4.4 Based on 12 Ratings
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What is Chatra and how does it work?

A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 76%
  • Momentum 60%
  • Popularity 73%

Chatra Pricing

  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HappyFox Chat logo
Live chat software for better lead generation 4.5 Based on 219 Ratings
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What is HappyFox Chat and how does it work?

HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 83%
  • Momentum 62%
  • Popularity 80%

HappyFox Chat Pricing

  • Free Trial Available
  • Starts at $29.00.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Paldesk logo
All-in-one Communication Platform 4.5 Based on 19 Ratings
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What is Paldesk and how does it work?

Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 71%
  • Momentum 60%
  • Popularity 82%

Paldesk Pricing

  • Free Trial Available
  • Starts at $9.00.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Whisbi logo
Measure business goals 4.5 Based on 19 Ratings
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What is Whisbi and how does it work?

Whisbi is a marketing platform that helps users to sell more without increasing their web traffic by improving the quality of online leads. This cloud software includes features like conversational sales assistants, conversational sales converter, and conversational sales accelerator. It is an enterprise-ready software that complies with data privacy standards. Whisbi is highly flexible and scalable, which allows users to adjust the number of agents and groups without any hassle. It comes with role-based access control, where users can easily assign different roles to individuals in the admin space and also specify each role in detail. Additionally, this cloud software is also coupled with a few special features, using which users can activate only the chatbot or get rid of the chat function as desired. Apart from the above, users can also customize the chatbots as per their requirements or depending on the webpage without any fuss. One can easily connect to Whisbi to measure their business goals using its built-in analytics and get to understand customer behavior online and follow smooth sales operations anytime.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 68%
  • Momentum 62%
  • Popularity 82%

Whisbi Pricing

  • Free Trial Available

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

MyLiveChat logo
Turn visitors into customers with My LiveChat 3 Based on 15 Ratings
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What is MyLiveChat and how does it work?

My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 69%
  • Momentum 62%
  • Popularity 70%

MyLiveChat Pricing

  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

maaiiconnect logo
Engage your customers in a simple way 4.4 Based on 18 Ratings
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What is maaiiconnect and how does it work?

maaiiconnect is a customer collaboration and engagement platform that helps business owners boost their sales and customer support system. Organisations can deliver cloud-based omnichannel support to their customers through smart interaction routing and web-based communication metrics in a seamless manner. Moreover, integration with existing CRM and social media, adds extra advantages in this aspect. The platform also provides a host of analytics and intelligent communication tools helping users drive their business sales. Besides leveraging a complete suite of telecom capabilities, business owners also get to receive adequate support in their sales mobility, SMS campaign management, call analytics and reports. An easy configuration feature adds to the flexibility of the platform in real-time. Also, maaiiconnect is a reliable and secure platform compliant with GDPR, ISO 27001 and ISO 9001 certifications. The software appears with a 24/7 support facility along with a 99.95% uptime guaranteed Service Level Agreement. Overall, it is a comprehensive solution that users can use to manage their omnichannel customer engagement.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 68%
  • Momentum 60%
  • Popularity 74%

maaiiconnect Pricing

  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.

Pricing Insights for Live Chat Software

  • The Average Cost of a basic Live Chat Software plan is $19 per month.

  • 62% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 43% offer a Freemium Model Allows users to access basic features at no cost..

List of Live Chat Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
Pure Chat Pure Chat 91 3.8
Customerly Customerly 91 4.6
Respond.io Respond.io 90 4.3
ProProfs Chat ProProfs Chat 90 4.4
LivePerson LivePerson 90 3.7
Formilla.com Formilla.com 90 4.6
Chaport Chaport 89 4.8
Zoho SalesIQ Zoho SalesIQ 89 4.5
Callbell Callbell 89 4.5
Zendesk Chat Zendesk Chat 88 4.4

Overview

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

  • Industry: You need to understand which software would be best for your line of operation. Try and find out what software your competitors are using and make a decision accordingly. For example, if you are in the automobile industry or fashion related industry, then you would want to go for a software which allows live streaming of your product. Similarly, if you are offering IT support, then try to choose a software that will enable screen sharing. 
  • Integration: If you are using a number of other software as well, then it’s always better to go for a software which allows integration with other third-party apps. Having everything under one platform will make it easier for you and your agents.
  • Customization: Before going for any software, make sure to check if the software allows customization, and if it does, then the level of customization it allows. Your chat window should resemble your brand or product to make the conversation more personal.
  • Co-Browsing: When your agent gets to see your visitor’s screen and understand his/her behavior, it increases the chance of converting that visitor to a customer. So, it is always better to go for software that permits co-browsing.

Features

Typical Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

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