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Showing 61 - 80 of 138 Products

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

goMoxie logo
Engage Customers with Live Chat 3.7 Based on 26 Ratings
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What is goMoxie and how does it work?

goMoxie software is a customer guidance platform used to manage business with targeted messaging. The software offers Proactive Chat to engage customers to increase conversion rates. Collaborate with your team and can support customers with native languages. Measure performance of chat session with ROI to automate workflows. Small, Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 91%
  • Reviews 68%
  • Momentum 60%
  • Popularity 76%

goMoxie Pricing

  • Free Trial Not Available
  • goMoxie Offers Custom plan.

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

BotStar logo
Develop chatty bots to enhance your user experience 4.1 Based on 19 Ratings
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What is BotStar and how does it work?

BotStar is an online platform that enables you to develop Artificial Intelligence powered chatbots using pre-built templates in order to enhance the engagement experience of your customers. It assists you in publishing chatty bots that are ready to use and can be built using simple pre-made templates. With BotStar, you can increase the engagement rate of your website or messenger by introducing bots that can chat with your customers and assist them in surfing through your website or in solving their issues. The platform offers smart tools to design chatbots with utmost ease and comfort using a simpleb drag and drop mechanism. It additionally offers features to monitor and track details, to reach your customers easily, to operate multiple channels, and build chat bots effectively that are AI-powered. Users get an easy and effortless communication solution with BotStar along with tools for live chat, data-driven analytics, and for workflow automation. BotStar can be integrated with thousands of apps including Wordpress, Shopify, Google Sheets, and Hubspot. They offer a free trial version to try their features prior to the purchase.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 69%
  • Momentum 60%
  • Popularity 71%

BotStar Pricing

  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever and Custom plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

IntelliTicks logo
Streamline customers and billing information with the best in field 5 Based on 3 Ratings
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What is IntelliTicks and how does it work?

IntelliTicks is an interesting software that utilises the combined power of AI and humans to back live chat for sales. It helps in creating a proactive and personalised zone for customers to express their demands. A plethora of features equipped within enables businesses to conduct automated interactions with their customers, seamlessly. The 24x7 sales representative keeps replying to customers from all over the world even when the human agents are away. The same AI chatbot makes answering repeated queries easy by auto-answering them immediately. For prospective leads, clients can take over the responsibility of handling them, from the AI chatbots as is found necessary. Thus ensuring that these leads are not left unattended and will ultimately leave them satisfied enough to enable conversion. Automated lead specific insights are generated by IntelliTicks that help clients to understand what their leads would like to focus on. The insights also intimate clients about lead prioritisation -hot, warm or cold leads. Further, real-time lead alerts are sent through emails, desktop notifications and mobile pings.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 66%
  • Momentum 63%
  • Popularity 75%

IntelliTicks Pricing

  • Free Trial Not Available
  • Starts at $20.00. Offers Free-forever plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

WebGreeter logo
Now indulge in hassle-free live chatting with clients 5 Based on 2 Ratings
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What is WebGreeter and how does it work?

WebGreeter is software that helps enterprises to indulge in live chatting with minimum glitches and a smooth visitor experience. It offers live chatting services to over ten industries in 8 different time zones irrespective of their sizes. The solutions provided by the software are customisable and easy to use. Through WebGreeter, organisations are increasing their conversation rates online. It enriches the experience of clients by delivering an enhanced client experience. The software is operated by highly skilled professionals so getting solutions to problems is a matter of minutes. Further, it is a BI-driven software that helps its clients to better understand the customers’ needs. By opting for this software one can get a fully responsive CRM integration. Besides, one can get cross-platform support 24*7 through this platform. The software also includes social media integration services that help understand clients in an improved way. It also tracks the behaviour of the visitors to understand their requisitions. It assures immediate service provision to the visitors of its clients.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 64%
  • Momentum 62%
  • Popularity 77%

WebGreeter Pricing

  • Free Trial Available
  • Starts at $20.00. Offers Custom plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Lime Talk logo
Engage users with Chat Application 4.8 Based on 21 Ratings
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What is Lime Talk and how does it work?

Lime Talk is a Live Chat software application on your website used for converting website visitors into customers. Monitor and analyze your customer's interest in the product and responds to visitor's inquiries. A customizable platform to chat with your visitors and increase your conversion rate. A secure platform that offers Multi-language support, Google Analytics event tracking, and Offline messages. The software supports a web browser, tablet or mobile phone.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 69%
  • Momentum 60%
  • Popularity 68%

Lime Talk Pricing

  • Free Trial Available
  • Starts at $6.00.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Re:plain logo
Your go-to web chat service provider 3.9 Based on 18 Ratings
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What is Re:plain and how does it work?

Re: plain is a web-chat service that integrates with WhatsApp, Facebook Messenger, and Telegram to increase your follow-up potential by capturing more leads with rapid online support. It enables you to communicate with website visitors, market your products, provide support, speak with clients, collect contact information, and compile statistical data. Re:plain eliminates the need of any other platforms, accounts, or apps because it provides everything in your preferred messenger. It lets you pre-define a list of themes or questions and have an automatic answer sent to your client. It offers a callback service that helps you increase your conversion-to-sales rate by more than four times. With Re:plain, your website visitors can contact you directly from your website via video chat to discuss your products and services in greater detail or to make a purchase. Additionally, your operators on the other end of the video chat can advise clients on the product, present it to them in real time, demonstrate its features, and help make the purchase as easy as it would be in a physical store.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 88%
  • Reviews 60%
  • Momentum 67%
  • Popularity 78%

Re:plain Pricing

  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Talkative logo
Drive Customer Contact Through Your Website Write a Review
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What is Talkative and how does it work?

Talkative helps companies to communicate with their customers through websites or apps. Embed voice, video, chat, and co-browsing into your website to see, understand, and solve customer problems in real-time.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 60%
  • Momentum 62%
  • Popularity 70%

Talkative Pricing

  • Free Trial Available
  • Talkative Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ChatFlow247 logo
Generate Leads with Live Chat Software 4.4 Based on 1 Ratings
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What is ChatFlow247 and how does it work?

ChatFlow247 software is a platform used to convert more visitors for business. The software offers tools to deliver leads directly to your email and close more deals effectively. The conversational marketing used to respond and interact with your customers to optimize better experiences. It integrates with your CRM and Help Desk like Salesforce, Jira Core, and more. Marketers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 64%
  • Momentum 60%
  • Popularity 67%

ChatFlow247 Pricing

  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TruChat logo
Chatbot and Live Chat Software to Boost Engagement 5 Based on 2 Ratings
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What is TruChat and how does it work?

TruChat is a live chat software that leverages advanced technologies such as Natural Language Processing to drive engaging customer conversations. It enables users to easily build multichannel conversational marketing chatbots for any industry. All this and more makes it relevant for designers, developers, programmers, software companies, and digital agencies. Users can seamlessly control conversations across every major messaging platform, app, or website through a single and centralized dashboard. Natural language processing enables users to drive intuitive and natural conversations. Chatbots can even create automated help desk support tickets that can then be easily managed through the dashboard or mobile app. Features like full-page chats can also be used to build landing pages and let users directly increase conversions. The chats can also be intelligently transferred to live agents at relevant moments in conversations. And with advanced chatbot analytics, users can understand performance results and tweak the chatbots for further optimization.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 60%
  • Popularity 71%

TruChat Pricing

  • Free Trial Available
  • Starts at $30.00. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chaskiq logo
Turn your conversations into leads Write a Review
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What is Chaskiq and how does it work?

Chaskiq is an open-source conversational marketing tool that allows users to generate leads from absolute strangers and maintain the data ownership at the same time. It is not only easy to install but also effortless to develop and maintain. It helps to segment visitors for ultimate communication dispatch. Moreover, users can turn on live chat messages along with auto-replies, custom team availability, and even average reply time alerts. It also permits users to send in-app alerts, newsletters, automated behavioral alerts, and even guided tours. This software can be used to auto-assign agents and even set custom rules for them. One can assign various assignment commands for incoming messages, which can be further filtered by date, location, custom attributes, and message content. With Chaskiq, users can maintain constant communication with clients and track the status of each of them. It is very versatile and can be installed on any VPS or Heroku. The application helps to get insights by generating metric reports for each campaign. Its automated bots enable users to configure conversations based on user behavior.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 60%
  • Momentum 63%
  • Popularity 64%

Chaskiq Pricing

  • Free Trial Not Available
  • Chaskiq Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Bleeper logo
Live Chat Solution to Boost Sales and Customer Satisfaction Write a Review
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What is Bleeper and how does it work?

Bleeper is a live chat tool for digital businesses that aim to boost the loyalty satisfaction and retention of their customers. With prompt live chat services, users can acquire more leads, increase their sales with more conversions, and extend real-time support to their customers. With the help of relevant conversations, chatbots automatically qualify leads and intelligently pass them onto the sales reps. They can even monitor the website of businesses round the clock to capture leads even post office hours. By instantly solving customer queries, extended solutions such as Chatbots also free up support teams to deal with complex support cases. Users can engage with all customers through a single and unified dashboard where they can even integrate other communication channels such as Twitter, Facebook Messenger, WhatsApp, and Email. Chatbots trigger automated support on the basis of pre-defined rules. Chat is then used to further improve the learning of chatbots.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 60%
  • Momentum 61%
  • Popularity 69%

Bleeper Pricing

  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Papercups logo
A platform to live chat Write a Review
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What is Papercups and how does it work?

Papercups software is an open-source live chat platform that allows you to communicate with your customers. The software includes a widget that may be customized with color, greetings, text, and more. You may modify your color, greetings, wording, and more without needing to know any coding thanks to their intuitive UI. You may save time and money by using Papercups to communicate with your consumers. Chat, email, Slack, and SMS can all be used to organize and respond to communications. It's an open-source, privacy-focused alternative to Intercom, Drift, and Zendesk. The platform has a sophisticated, feature-rich dashboard that simplifies customer support and feedback. You can respond from any location where you are working. Slack, their dashboard and their mobile app all allow you to respond to discussions. It eliminates the inconvenience of needing to log in to another dashboard. Papercups is a developer-friendly open-source project. HTML, React, React Native, and Flutter integrations are all supported. It only takes a few minutes to set up their integration, and if you can't do it in that time, we'll hop on a Zoom call with you and do it for you! Startups and small businesses use the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 62%
  • Popularity 70%

Papercups Pricing

  • Free Trial Available
  • Starts at $34.00. Offers Free-forever and Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

RingCentral Engage Digital logo
A Customer Engagement Software 4.6 Based on 26 Ratings
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What is RingCentral Engage Digital and how does it work?

RingCentral Engage Digital software is a platform used to connect with customers across the web, social media, and messaging apps. The software offers tools to automate conversations with best-in-class chatbot. Collaborate with teams and can send messages to the right agent based on message content and agent skill set. Gain insights with a drag-and-drop business intelligence dashboards.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 68%
  • Momentum 61%
  • Popularity 63%

RingCentral Engage Digital Pricing

  • Free Trial Not Available
  • RingCentral Engage Digital Offers Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Let's Connect logo
Connect with your customers Write a Review
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What is Let's Connect and how does it work?

Catch customers when their interest is at it’s peak! Using live communication makes converting them into new customers super easy. Invest valuable time on the right leads and win customers over with personal real-time chat, phone or video support. Fuel online sales for good.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 61%
  • Popularity 68%

Let's Connect Pricing

  • Free Trial Available
  • Starts at $275.00. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

13chats logo
Design Chat Widgets in Minutes 4.5 Based on 4 Ratings
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What is 13chats and how does it work?

13chats software is a platform used to increase sales on your website with live chat, behavior-based widgets, pop-ups, and chatbots. The software offer customer support to the users and track client’s chat history with managers. The free visual chatbot constructor to create automated replies to FAQ. It supports Mobile Android and iOS. Marketers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 89%
  • Reviews 65%
  • Momentum 61%
  • Popularity 73%

13chats Pricing

  • Free Trial Not Available
  • Starts at $13.00. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

NinjaChat by 500apps logo
Helps increase customer engagement 5 Based on 1 Ratings
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What is NinjaChat by 500apps and how does it work?

NinjaChat by 500 apps is a live chat monitoring software that helps people to increase customer engagement. To transform customer support experience, NinjaChat by 500 apps provide faster resolution with advanced chat capabilities like transcripts, real-time dashboard, file sharing, custom themes, etc. This software allows users to engage customers with text, voice and video chats. Furthermore, one can monitor, manage and optimise the agent performance in real-time using this live chat software. NinjaChat by 500 apps allows users to choose their themes, name, profile picture and title in the chat widget, personalising the chat window to match their business and website design. Trusted by 30,000+ customers, this live chat software facilitates real-time interaction with everyone around the world. NinjaChat by 500 apps supports 12+ languages that help in smooth interaction among agents, customers, and partners, all around the world. The app analytics platform assists individuals to gain deeper insights into their website visitor data, so they can make informed decisions, grow revenue, and increase engagement.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 62%
  • Popularity 67%

NinjaChat by 500apps Pricing

  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever and Custom plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SignalZen logo
We're your Live Chat Slack gateway. 4 Based on 1 Ratings
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What is SignalZen and how does it work?

SignalZen is a website live chat solution that allows you to engage and communicate with your website visitors directly from Slack. You can start accepting online chat sessions from your clients by creating an account at SignalZen and installing a little piece of HTML code into your website's code. Out of the box, we also offer WordPress, Joomla, Drupal, and Zapier integrations. This Slack App allows you to communicate with visitors to your website in real time. There are two types of integrations available. Still, communicate with your website visitors by responding to threads on the appropriate channel. Chat by joining separate channels for each chat session if it's too noisy. You will be able to connect to Slack after creating an account on our webpage by completing a simple wizard sequence. You'll be able to use a lot of Slack features with this configuration. Notifications of new chat sessions. Using threads or specific channels to communicate. Slack interaction (buttons, modals) is quite useful for speed. Slack users are automatically created at SignalZen, complete with an avatar and email address. Auto-reminders for talks that need to be attended to. Close or open chats to audit them. Your talks will follow pre-defined paths across different Slack Channels. Redirecting and cloning ad hoc chat conversations. Within conversations, conduct a search. View of all visitor information.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 60%
  • Momentum 61%
  • Popularity 65%

SignalZen Pricing

  • Free Trial Available
  • Starts at $25.00.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Smartchat logo
A AI-powered Live Chat Software Solution Write a Review
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What is Smartchat and how does it work?

Smartchat is a Live Chat Software used to generate leads from your website through a single powerful platform. Monitor and analyze details of your online traffic from a single view and engage with them via live chat in real-time 24/7. Receive real-time alerts to generate leads to make informed decisions. Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 60%
  • Momentum 60%
  • Popularity 64%

Smartchat Pricing

  • Free Trial Available
  • Starts at $49.00.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chative logo
Online Customer Engagement Write a Review
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What is Chative and how does it work?

Chative is a live chat platform that enables businesses to successfully interact across channels by allowing thousands of conversations to be streamed directly to one inbox, as well as serve consumers around the clock using automation. With a seamless livechat to chatbot solution, you'll have more options to reach and connect with clients online. Increase conversion and client retention with all-in-one, real-time, proactive service. Customise your live chat to stay consistent with your brand. If you like, you can modify the theme, the language, the graphics, the behaviours, and the display choices. From a single inbox, manage and respond to conversations wherever they occur. For a spectacular communications experience, make your live chat full screen. To suit your business style and assist your customers see things properly, you can use a range of screen characteristics. Chatbots powered by artificial intelligence enable you engage with your guests and answer all of their repetitive queries immediately, even while you're not at your desk. Deliver behavioural insights to your sales and marketing teams with deep research and comprehensive reports. With all of the information about their spending, business types, and more, you can better approach customers. No more debating who is responsible for what. With precise data, you can track performance and observe how your team is doing.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 89%
  • Reviews 60%
  • Momentum 62%
  • Popularity 72%

Chative Pricing

  • Free Trial Available
  • Starts at $8.00. Offers Free-forever and Custom plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Wowchat logo
Easy Communication With Customers Through A Preferred Chat Channel Write a Review
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What is Wowchat and how does it work?

Wowchat is an online chat tool that the user can install on their website and enhance Customer Service, thus getting more satisfaction and loyalty from their customers. One of the essential features of Wowchat is that it enables automatic routing coming chat to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 61%
  • Popularity 74%

Wowchat Pricing

  • Free Trial Available
  • Starts at $5.00.

Pricing Insights for Live Chat Software

  • The Average Cost of a basic Live Chat Software plan is $19 per month.

  • 62% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 43% offer a Freemium Model Allows users to access basic features at no cost..

List of Live Chat Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
goMoxie goMoxie 85 3.7
BotStar BotStar 85 4.1
IntelliTicks IntelliTicks 84 5
WebGreeter WebGreeter 84 5
Lime Talk Lime Talk 84 4.8
Re:plain Re:plain 84 3.9
Talkative Talkative 83 0
ChatFlow247 ChatFlow247 83 4.4
TruChat TruChat 83 5
Chaskiq Chaskiq 83 0

Overview

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

  • Industry: You need to understand which software would be best for your line of operation. Try and find out what software your competitors are using and make a decision accordingly. For example, if you are in the automobile industry or fashion related industry, then you would want to go for a software which allows live streaming of your product. Similarly, if you are offering IT support, then try to choose a software that will enable screen sharing. 
  • Integration: If you are using a number of other software as well, then it’s always better to go for a software which allows integration with other third-party apps. Having everything under one platform will make it easier for you and your agents.
  • Customization: Before going for any software, make sure to check if the software allows customization, and if it does, then the level of customization it allows. Your chat window should resemble your brand or product to make the conversation more personal.
  • Co-Browsing: When your agent gets to see your visitor’s screen and understand his/her behavior, it increases the chance of converting that visitor to a customer. So, it is always better to go for software that permits co-browsing.

Features

Typical Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

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