Home/Live Chat Software/Smartsupp
Updated on: April 6, 2020
What is Smartsupp ?
Smartsupp - Live Chat Software : SaaSworthy.com
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Smartsupp

A fully customizable live chat software
(57 Ratings) Write Review

Smartsupp offers a number of exciting tools and features that make the job of converting website visitors a lot easier for your chat operators. Real time chatting and interaction between your agents and visitors increases the rate of conversion of visitors into happy customers. Understand the behaviour of your visitors by getting a view of his screen, clicks and cursor movements. Customize the colours, texts and position of your chat box in a way that defines your brand. With Smartsupp, you can also reply to your customers via your smartphones. The software also allows you to keep your visitors engaged by sending timely personalized messages automatically.

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Smartsupp Features Show All Features

Smartsupp Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Brno, Czech Republic
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

Smartsupp Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Free
Free

Features

  • Free forever for 3 agents
  • 14-day chat history
  • Basic chat box customization
  • Mobile apps for iOS and Android
  • E-commerce platform integrations
Standard
$10 /User/Month
Billed Yearly

Features

  • All features of Free +
  • 1 year chat history
  • Full chat box customization
  • Automatic messages
  • Statistics
  • Detailed visitor info
  • Priority chat support
  • Smartlook video recordings
Pro
$19 /User/Month
Billed Yearly

Features

  • All features of Standard +
  • Detailed statistics
  • Groups of agents
  • Team shortcuts
  • Shot of Slivovica
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Smartsupp Pricing
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Disclaimer: The pricing details were last updated on 10/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Smartsupp FAQs

Smartsupp is Live Chat Software. Smartsupp offers the following functionalities:

  • Agent Scheduling
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Transfers
  • Visitor Targeting

Learn more about Smartsupp features.

The pricing for Smartsupp starts at $15.00 per user per month. Smartsupp has 2 different plans:

  • Standard at $15.00 per user per month.
  • Pro at $29.00 per user per month.
    • Smartsupp also offers a Free Plan with limited features.

      Learn more about Smartsupp pricing.

Yes, Smartsupp offers a free plan.

Learn more about Smartsupp pricing.

Yes, Smartsupp provides API.

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Smartsupp Reviews

OVERALL RATING
3.5
Based on 57 Rating(s)
Rating Distribution
  • 31
  • 10
  • 4
  • 12
  • 0
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Lacko StoneSource : play.google.com
(Reviewed on 02 December 2019)

Superb!!!

...more
sameehah adamSource : play.google.com
(Reviewed on 22 November 2019)

Excellent app and excellent support services., works well.

...more
FredaSource : trustpilot.com
(Reviewed on 15 November 2019)
Very suitable for beginners

Very suitable for beginners. And not expensive. The customer service respond fast.

...more
Imran ZahireiSource : play.google.com
(Reviewed on 01 November 2019)

GOOD

...more
Sajad davoodiSource : play.google.com
(Reviewed on 22 October 2019)

I have a lots of problems woth this app.when i see notification and click on it to open it.it doesn't work and just show me loading circle and i have to close and open app several time until open my massege and that time i missed my customer!!:( I hope u can fix this problem in android phones very soon.

...more
mc davidSource : play.google.com
(Reviewed on 11 October 2019)

It a good app and has all features

...more
Eric BSource : g2crowd.com
(Reviewed on 26 September 2019)
"Vraiment bien !"

What do you like best?

La simplicité et l'efficacité du système de chat

What do you dislike?

Franchement je n'ai pas de critiques négatives à faire

Recommendations to others considering the product:

Vraiment efficace et utile

What problems are you solving with the product? What benefits have you realized?

Une excellente relation avec nos clients et visiteurs du site, car nous pouvons savoir depuis quelle page du site on nous contacte

...more
david sSource : g2crowd.com
(Reviewed on 16 September 2019)
"The importance of the communication"

What do you like best?

Functions that allow you to insert shortcuts in the chat by pressing the dot key can be configured to give greetings, quick answers and thus speed up the process

What do you dislike?

The chat window design is very simple it is necessary to add more animations to the chat

Recommendations to others considering the product:

with this software you can be closer to the users who visit your website, allows you to keep a statistic of the people you interact with, record the conversations in addition shows a history of past chat

What problems are you solving with the product? What benefits have you realized?

You can help users who interact on your website through this wonderful chat, it makes interaction and troubleshooting faster and more effective

...more
Vann KhmerSource : play.google.com
(Reviewed on 04 September 2019)

Khmer

...more
Prasad NpSource : play.google.com
(Reviewed on 21 August 2019)

very good

...more
Read All Reviews

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Smartsupp Integration

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