Home/Live Chat Software/Smartsupp
Updated on: December 11, 2019
What is Smartsupp ?
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Smartsupp - Live Chat Software : SaaSworthy.com
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A fully customizable live chat software
(54 Ratings) Write Review

Smartsupp offers a number of exciting tools and features that make the job of converting website visitors a lot easier for your chat operators. Real time chatting and interaction between your agents and visitors increases the rate of conversion of visitors into happy customers. Understand the behaviour of your visitors by getting a view of his screen, clicks and cursor movements. Customize the colours, texts and position of your chat box in a way that defines your brand. With Smartsupp, you can also reply to your customers via your smartphones. The software also allows you to keep your visitors engaged by sending timely personalized messages automatically.

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Smartsupp Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Brno, Czech Republic
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

Smartsupp Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Smartsupp cost ?
The pricing for Smartsupp starts at $15.0 per user per month. Smartsupp has 2 different plans such as - Standard at $15.0 per user per month and Pro at $29.0 per user per month. Smartsupp also offers a Free Plan with limited features.


  • Free forever for 3 agents
  • 14-day chat history
  • Basic chat box customization
  • Mobile apps for iOS and Android
  • E-commerce platform integrations
$10 /User/Month
Billed Yearly


  • All features of Free +
  • 1 year chat history
  • Full chat box customization
  • Automatic messages
  • Statistics
  • Detailed visitor info
  • Priority chat support
  • Smartlook video recordings
$19 /User/Month
Billed Yearly


  • All features of Standard +
  • Detailed statistics
  • Groups of agents
  • Team shortcuts
  • Shot of Slivovica
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Disclaimer: The pricing details were last updated on 10/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Smartsupp Reviews

Based on 54 Rating(s)
Rating Distribution
  • 28
  • 10
  • 4
  • 12
  • 0
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Lacko StoneSource : play.google.com
(Reviewed on 02 December 2019)


sameehah adamSource : play.google.com
(Reviewed on 22 November 2019)

Excellent app and excellent support services., works well.

FredaSource : trustpilot.com
(Reviewed on 15 November 2019)
Very suitable for beginners

Very suitable for beginners. And not expensive. The customer service respond fast.

Imran ZahireiSource : play.google.com
(Reviewed on 01 November 2019)


Sajad davoodiSource : play.google.com
(Reviewed on 22 October 2019)

I have a lots of problems woth this app.when i see notification and click on it to open it.it doesn't work and just show me loading circle and i have to close and open app several time until open my massege and that time i missed my customer!!:( I hope u can fix this problem in android phones very soon.

mc davidSource : play.google.com
(Reviewed on 11 October 2019)

It a good app and has all features

Vann KhmerSource : play.google.com
(Reviewed on 04 September 2019)


Prasad NpSource : play.google.com
(Reviewed on 21 August 2019)

very good

Prasad NpSource : play.google.com
(Reviewed on 21 August 2019)

very good

Sean EvansSource : play.google.com
(Reviewed on 26 July 2019)

The most basic requirement of any app is that it close when the user exits the app. With the most recent update, there is no way to close this app except for forcing shutdown. I do not recommend this app. Avoid.

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EN: Smartsupp - visitor recording

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