Home/Live Chat Software
Updated on: January 20, 2019
Loading...

Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

Showing 1 - 10 of 44 products
Sort By
Pure Chat - Live Chat Software : SaaSworthy.com
79%
Pure Chat Never let your visitors’ queries go unanswered
★★★★★
★★★★★
( 439 Ratings)

Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create... read more

I Use this
Intercom - Live Chat Software : SaaSworthy.com
95%
Intercom Helps sales and marketing professionals to acquire customers
★★★★★
★★★★★
( 1,026 Ratings)

Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be... read more

I Use this
HappyFox Chat - Live Chat Software : SaaSworthy.com
82%
HappyFox Chat Live chat software for better lead generation
★★★★★
★★★★★
( 111 Ratings)

HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer... read more

I Use this
Chatlio - Live Chat Software : SaaSworthy.com
64%
Chatlio A Chat solution for Slack
★★★★★
★★★★★
( 100 Ratings)

Chatlio is a Live Chat solution for Slack to enhance your sales. Chatlio displays your customer’s information such as location, chat, browser and more. The software integrates into your website and supports all devices.

I Use this
LiveHelpNow - Live Chat Software : SaaSworthy.com
87%
LiveHelpNow All-in-one Customer Service Desk
★★★★★
★★★★★
( 214 Ratings)

LiveHelpNow Software is a Suite of products Help Desk, Live Chat Software, and FAQ Builder solution to meet the needs of your customers. The software offers a Whisper Technology features to monitor and train agents in real-time. Generate reports to analyze the performance.

I Use this
LiveZilla - Live Chat Software : SaaSworthy.com
74%
LiveZilla All-in-one Customer Support Software
★★★★★
★★★★★
( 32 Ratings)

LiveZilla is a Support Software with features of Live Chats, Visitor Monitoring, Customer Support, and Ticket System. Automated Chat Invites to engage your visitors and Visitors will receive a chat transcript email. The software supports 70 plus languages and can save the file in HTML or PDF... read more

I Use this
Freshchat - Live Chat Software : SaaSworthy.com
78%
Freshchat Modern messaging software with live chat facility
★★★★★
★★★★★
( 113 Ratings)

Freshchat is a live chat software for better lead generation by improving customer support and ensuring customer experience. The software helps automatically identifying qualifying leads and upload them into the CRM. Social profiles, user data and event timesheet it becomes possible to hold... read more

I Use this
Zendesk Chat - Live Chat Software : SaaSworthy.com
93%
Zendesk Chat live chat software that improves customer engagement
★★★★★
★★★★★
( 163 Ratings)

Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them... read more

I Use this
Helpshift - Live Chat Software : SaaSworthy.com
83%
Helpshift Live chat software for personalized CRM services
★★★★★
★★★★★
( 173 Ratings)

Helpshift is a live chat software that helps in delivering advanced and personalized customer support services, for better lead generation. It helps connecting with targeted customers with digital messaging via email, mobile apps, desktop apps and over web. The software offers next gen messaging... read more

I Use this
Chatnox - Live Chat Software : SaaSworthy.com
54%
Chatnox A Live Chat Solution for Websites
★★★★★
★★★★★
( 7 Ratings)

Chatnox is a Live Chat Software Solution used to engage and track your visitors. Proactive Live Chat and Customizable Chat Widgets colors available to suit your website and brand. Route your chats to relevant departments and Offline Messaging is available. The software supports Mobile Android and... read more

I Use this
Refine Results CLEAR ALL
Features
SW Score
Deployment
Customer Types
Pricing Model
Integrated With

List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
79 4.5
95 4.5
82 4.5
64 4.4
87 4.4
74 4.4
78 4.4
93 4.3
83 4.2
54 4.1

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

Articles on Live Chat Software

Free and Open Source Softwares
A Live Chat software is used to engage your website visitors in order to increase sales and... read more

Related Categories

Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
read more
DOWNLOAD
by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
read more
DOWNLOAD
by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
read more
DOWNLOAD
by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
read more
DOWNLOAD
by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
read more
DOWNLOAD

Questions on Live Chat Software

ASK A QUESTION

Is there any free live chat software?

K
Answered by Kavya Rajagopal | 8 months ago

Yes, software like Tidio and Chatra offer a basic plan which is free of cost, however, with limited features. You can upgrade to its paid version if you want some additional features or stay with the forever free plan if the existing features suffice your requirements.

 

read more..
1
1
+ Add Answer

Do these live chat software offer access to unlimited chat operators?

C
Answered by Chetana Madan | 8 months ago

The free plans normally have some restrictions on the number of chat operators. The paid versions mostly offer unlimited access to the number of chat operators. But, it’s always advisable to check all the features carefully before buying any particular software.

 

read more..
0
0
+ Add Answer

How will a live chat software help boost my sale?

H
Answered by Harita Rana | 8 months ago

Whenever a visitor comes to your website, he might open it with a number of questions in his head. Your agent by starting a conversation can help answer his queries as well as convert him into a customer.

 

read more..
0
0
+ Add Answer

What is a canned response?

J
Answered by Jagesh Saxena | 8 months ago

A canned response refers to a saved response to a common question. Instead of typing the same answer again and again, an agent can just use a particular shortcut to send the canned response in no time.

 

read more..
0
0
+ Add Answer

Is there any restrictions to the number of conversations?

I
Answered by Idhika Agarwal | 8 months ago

Usually not. Almost every live chat software offers unlimited conversations. However, there might be some restrictions on the number of chat operators, especially, in the free version.

 

read more..
0
0
+ Add Answer

Is the chat history saved for the visitor as well?

A
Answered by Anushri Manju | 8 months ago

Yes, even if the user closes the browser, he can view the chat history or any unseen message whenever he comes back to your website.

 

read more..
0
0
+ Add Answer

Which live chat software would be most suitable for an automobile business website?

G
Answered by Gayatri Pal | 8 months ago

Contact At Once is the best live chat software when it comes to offering its services to an automobile or real estate business website.

read more..
0
0
+ Add Answer
View All FAQs About Live Chat Software
Disclaimer
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com