Home/Live Chat Software
Updated on: January 20, 2019
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Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

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TalkLift - Live Chat Software : SaaSworthy.com
45%
TalkLift all-in-one solution for sales conversions

TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and... read more

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BirdSeed (formerly Responcierge) - Live Chat Software : SaaSworthy.com
37%
BirdSeed (formerly Responcierge) better customer communication and engagement

BirdSeed aims to improve customer service and engagement by offering a range of live chat and client support tools. Using just one single button on their website, businesses can offer their customers a number of ways to communicate with them. These communication methods include options for live... read more

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atlasRTX - Live Chat Software : SaaSworthy.com
51%
atlasRTX A Chat solution for generating leads

atlasLive is a Live Chat software for online sales teams. The software offers features like Canned responses, unlimited users to chat over web, SMS or Facebook and generate more leads. It supports multiple languages and provides services 24 hours or less. It integrates with LassoCRM and trusted by... read more

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Chatamo - Live Chat Software : SaaSworthy.com
55%
Chatamo Customer service made easier

Chatamo is an application programming interface which helps you create intelligent and interactive bots which provide automated customer service across various messaging platforms for your business. The software offers chatbots and automated voice assistance round the clock, every day. With its... read more

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List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
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37 NA
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55 NA

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

Articles on Live Chat Software

Free and Open Source Softwares
A Live Chat software is used to engage your website visitors in order to increase sales and... read more

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Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
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by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
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by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
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by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
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by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
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Questions on Live Chat Software

ASK A QUESTION

Is there any free live chat software?

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Answered by Kavya Rajagopal | 8 months ago

Yes, software like Tidio and Chatra offer a basic plan which is free of cost, however, with limited features. You can upgrade to its paid version if you want some additional features or stay with the forever free plan if the existing features suffice your requirements.

 

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Do these live chat software offer access to unlimited chat operators?

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Answered by Chetana Madan | 8 months ago

The free plans normally have some restrictions on the number of chat operators. The paid versions mostly offer unlimited access to the number of chat operators. But, it’s always advisable to check all the features carefully before buying any particular software.

 

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How will a live chat software help boost my sale?

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Answered by Harita Rana | 8 months ago

Whenever a visitor comes to your website, he might open it with a number of questions in his head. Your agent by starting a conversation can help answer his queries as well as convert him into a customer.

 

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What is a canned response?

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Answered by Jagesh Saxena | 8 months ago

A canned response refers to a saved response to a common question. Instead of typing the same answer again and again, an agent can just use a particular shortcut to send the canned response in no time.

 

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Is there any restrictions to the number of conversations?

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Answered by Idhika Agarwal | 8 months ago

Usually not. Almost every live chat software offers unlimited conversations. However, there might be some restrictions on the number of chat operators, especially, in the free version.

 

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Is the chat history saved for the visitor as well?

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Answered by Anushri Manju | 8 months ago

Yes, even if the user closes the browser, he can view the chat history or any unseen message whenever he comes back to your website.

 

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Which live chat software would be most suitable for an automobile business website?

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Answered by Gayatri Pal | 8 months ago

Contact At Once is the best live chat software when it comes to offering its services to an automobile or real estate business website.

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Disclaimer
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com