Giosg

About Giosg

Giosg, an intelligent live chat platform, helps organisations improve their lead conversion rates to grow an individual business. Owners get to generate sales-ready leads besides focusing on customer satisfaction and retention levels. With meaningful interactions through the software, enterprises can compartmentalize cold leads and give more attention to converting leads that are fast to close and ready to buy. Moreover, the AI-powered solution provides additional support to make it easy for users to recognise their potential leads among other website visitors. Giosg helps organisations bring their sales, marketing and customer support together to improve the entire customer journey, enabling them to deliver excellent experiences. Besides, it also turns out to be an appropriate solution to maximise Customer Lifetime Value (CLV), minimise Customer Acquisition Costs (CAC), and optimise Return On Marketing Investment (ROMI). Moreover, Giosg offers adequate support in developing workflows and employee efficiency, resulting in greater sales, marketing productivity, and exceeding customer expectations.

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Pricing

Free Trial Available
Giosg Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

74%
Momentum

71%
Popularity

85%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Online

Giosg Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Giosg Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Starter Others

€49 per Month

Get started with easy-to-use chat solution with a 10-day free trial

Features

Manage simultaneous chats
Chat on-the-go with giosg BAR mobile app
Automate proactive messages
'Starter' message targeting and customisation
Get visitor insight & chat with high potential customers
Customised chat window
Canned responses
Chat statistics reporting

Growth Others

€149 per Month

Customise and target chat conversations. Boost team performance!

Features

Includes features of Starter plan, plus
'Growth' message targeting and customisation
Set up chatrooms based on website content
Route chats between teams
Team performance reporting
Team internal chat
Gamify your targets to boost performance

Performance Others

€399 per Month

Optimise your customer experience and automate your workflows

Features

Includes features of Growth plan, plus
Unlimited message targeting and customisation
Run A/B tests to optimise your messages
Integrate with your CRM and ticket systems
Integrate with Facebook and WhatsApp
Reach out to new customers on partner websites

Enterprise Custom

Fully-customised chat solution to optimize your website's ROI

Features

Customise your Live Chat solution
Interaction Designer integration
Choose your add-ons
Optimisation consulting

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Disclaimer: The pricing details were last updated on 22/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Giosg Pricing.