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About Giosg

Giosg, an intelligent live chat platform, helps organisations improve their lead conversion rates to grow an individual business. Owners get to generate sales-ready leads besides focusing on customer satisfaction and retention levels. With meaningful interactions through the software, enterprises can compartmentalize cold leads and give more attention to converting leads that are fast to close and ready to buy. Moreover, the AI-powered solution provides additional support to make it easy for users to recognise their potential leads among other website visitors. Giosg helps organisations bring their sales, marketing and customer support together to improve the entire customer journey, enabling them to deliver excellent experiences. Besides, it also turns out to be an appropriate solution to maximise Customer Lifetime Value (CLV), minimise Customer Acquisition Costs (CAC), and optimise Return On Marketing Investment (ROMI). Moreover, Giosg offers adequate support in developing workflows and employee efficiency, resulting in greater sales, marketing productivity, and exceeding customer expectations.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    74%
  • Momentum
    70%
  • Popularity
    85%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

Giosg Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff
Giosg Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 22/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Giosg Pricing.

Giosg Alternatives

View All Giosg Alternatives

Giosg Reviews

User Rating

4.8/5 (Based on 12 Ratings)

Rating Distribution

  • Excellent

    83.3%
  • Very Good

    16.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Giosg?

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Videos on Giosg

Giosg FAQs

What is Giosg used for?

Giosg is Live Chat Software. Giosg offers the following functionalities:

  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about Giosg features.

What are the top alternatives for Giosg?

Does Giosg provide API?

Yes, Giosg provides API.

Giosg Contact

Vendor Details

Helsinki, Finland Founded : 2011

Contact Details

Not available

https://www.giosg.com/

Social Media Handles

Grid Report for Giosg

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Customers

Neste
RRG Group
Knight Frank
USwitch
Santander
DNA
Danske Bank
Yliopiston Apteekki
K-Caara
ALD Automotive
Connells Group
Riddermark Bil AB
Suomalainen Kirjakauppa
Staples
S-Bank

Giosg Integrations

Disclaimer

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