Customerly

About Customerly

Customarily is a customer lifecycle software explicitly built to help client-facing businesses to manage their relationship with customers. This tool offers support, collects feedback, and automates processes, such as requesting routing and email marketing. Customarily is a very useful tool that assists businesses to increase sales, revenue, and customer relationships through live chat software that provides the support of video calls, knowledge base, typing reviews, and surveys. Customarily software manages the businesses and the entire customer lifecycle by creating and prospering relationships with customers. This all-in-one software offers models for customer intelligence marketing survey and CRM; all these models are completely incorporated to offer streamlined Customer Management workflows. Customerly will prove to be an effective tool for businesses as it helps them segment customers within customerly tools to send automated surveys or messages or deliver targeted marketing campaigns. Moreover, the customary offers tools to design newsletters and build email templates and campaigns that can be analyzed regarding click and open rates. Customarily offers top-class support for businesses offering basic, pro, and enterprise pricing strategies for solopreneurs and enterprises.

Screenshots & Videos

Customer service software with live chat

Pricing

Free Trial Available
Starts at $24.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

72%
Momentum

67%
Popularity

83%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

Customerly Awards

# 20 Most Popular Software Live Chat Software
Q3 2021

Customerly Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Customerly Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Basic Free

Features

Included 2 teammates
30 days history
Unlimited contacts
Live Chat
Conversation Inbox
Help center
Mobile App

Startup $24.00 $29.00 per month

Features

Included 5 teammates
180 days history
2,000 Free Contacts
Email Marketing
Marketing Automation
CRM
Out of office
Pre-Chat Surveys
In-Chat Help Center
Chat with Us
Live Chat custom icons
Help Center custom domain
Facebook Messenger
Typing Previews
Email Ticketing Forward
Private Notes
Zapier Integration
Calendly Integration
Block Users

Pro $79.00 $87.00 per month

Features

Included 10 teammates
Unlimited days history
5,000 Free Contacts
Video Call & Screen share
AutoReply
In-Chat Surveys
NPS Surveys
Canned Responses
Smart Assignment rules
Live Translate
Remove Branding

Enterprise $129.00 $159.00 per month

Features

10+ teammates
Unlimited days history
Tailored contacts
Team Reports
Hand-by-hand setup
Quicker Customer Support
Tailored Contacts

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Customerly Pricing