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Home/Live Chat Software/CustomerlyUpdated on: November 29, 2023
Customerly - Live Chat Software
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Customerly

Offers customers what they deserve
(15 Ratings) Write Review

What is Customerly and how does it work? Customarily is a customer lifecycle software explicitly built to help client-facing businesses to manage their relationship with customers. This tool offers support, collects feedback, and automates processes, such as requesting routing and email marketing. Customarily is a very useful tool that assists businesses to increase sales, revenue, and customer relationships through live chat software that provides the support of video calls, knowledge base, typing reviews, and surveys. Customarily software manages the businesses and the entire customer lifecycle by creating and prospering relationships with customers. This all-in-one software offers models for customer intelligence marketing survey and CRM; all these models are completely incorporated to offer streamlined Customer Management workflows. Customerly will prove to be an effective tool for businesses as it helps them segment customers within customerly tools to send automated surveys or messages or deliver targeted marketing campaigns. Moreover, the customary offers tools to design newsletters and build email templates and campaigns that can be analyzed regarding click and open rates. Customarily offers top-class support for businesses offering basic, pro, and enterprise pricing strategies for solopreneurs and enterprises.
FOLLOWERS 638 159 1,000 1,044 168

Customerly Awards

Customerly Features Show All Features

Customerly Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Dublin, Ireland
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website https://www.customerly.io/
Category Live Chat Software

Customerly Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Basic
Free

Features

  • Included 2 teammates
  • 30 days history
  • Unlimited contacts
  • Live Chat
  • Conversation Inbox
  • Help center
  • Mobile App
Startup
$24 /Month
Billed Yearly

Features

  • Included 5 teammates
  • 180 days history
  • 2,000 Free Contacts
  • Email Marketing
  • Marketing Automation
  • CRM
  • Out of office
  • Pre-Chat Surveys
  • In-Chat Help Center
  • Chat with Us
  • Live Chat custom icons
  • Help Center custom domain
  • Facebook Messenger
  • Typing Previews
  • Email Ticketing Forward
  • Private Notes
  • Zapier Integration
  • Calendly Integration
  • Block Users
Pro
$79 /Month
Billed Yearly

Features

  • Included 10 teammates
  • Unlimited days history
  • 5,000 Free Contacts
  • Video Call & Screen share
  • AutoReply
  • In-Chat Surveys
  • NPS Surveys
  • Canned Responses
  • Smart Assignment rules
  • Live Translate
  • Remove Branding
Enterprise
$129 /Month
Billed Yearly

Features

  • 10+ teammates
  • Unlimited days history
  • Tailored contacts
  • Team Reports
  • Hand-by-hand setup
  • Quicker Customer Support
  • Tailored Contacts
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Customerly Pricing
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Disclaimer: The pricing details were last updated on 12/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Customerly pricing.

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Customerly Reviews

OVERALL RATING 4.6 Based on 15 Rating(s)
Rating Distribution
  • 86.7 %
  • 6.7 %
  • 6.7 %
  • 0 %
  • 0 %
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Videos on Customerly

Quick Conversations Overlook: Live Chat, Facebook Messenger
Live Chat: Collaborate in a smart way with your teammates
Live Chat: Explore your dashboard
Quick Conversations Overlook: Live Chat, Facebook Messenger
Live Chat: Collaborate in a smart way with your teammates
Live Chat: Explore your dashboard

Customerly Screenshots

Customer service software with live chat
Customer service software with live chat
Customer service software with live chat

Customerly FAQs

Customerly is Live Chat Software. Customerly offers the following functionalities:

  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Customerly features.

Yes, Customerly provides API.

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