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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Respond.io logo
A single business messaging platform for all channels 4.3 Based on 149 Ratings
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What is Respond.io and how does it work?

respond.io is an intuitive business messaging platform for marketing, sales, support & engineering teams, helping them gather contacts from different channels in one place. The platform empowers teams with an impressive speed of messaging and starts closing deals and tickets 3 times faster. Users can create extraordinary customer profiles with all messaging, web chat, SMS and email interactions merged into a single contact. They can send alerts, promotions or updates with the dependability of SMS over any channel by maintaining just one API. respond.io helps teams to co-operate on conversations and deliver amazing customer experiences, faster. Users can find all of the customer’s chats in a single place even if they have communicated over different channels. They get a real-time analytics dashboard to easily toggle between different chats of different customers. Moreover, respond.io provides easy automation like tagging, assigning or even replying to messages so that teams can deliver better services in less time.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 73%
  • Momentum 67%
  • Popularity 86%

Respond.io Pricing

  • Free Trial Available
  • Starts at $79.00. Offers Custom plan.

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatango logo
Live group chat for websites Write a Review
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What is Chatango and how does it work?

Chatango offers a comprehensive solution for online conversations, enabling professionals to communicate in real time. With its reliable performance and its highly customizable features, Chatango is quickly becoming a go-to platform for professional conversations. For businesses looking to manage discussions with customers or within their own team, Chatango’s different form factors provide an ideal fit. Box format enables content to be advantageously placed on websites, while Tab or Ticker formats give a sleek presence wherever conversation needs to take place. The options are available also mean restricted administrative control can easily be implemented - allowing organizations to keep large groups readable via user rate limit messages. What makes Chatango a great tool is that it is always secure and reliable – perfect for handling any spike in traffic that may come from breaking news events. Because of its ease of use and flexibility, Chatango presents users with an efficient solution regardless of the project at hand. The impressive performance offered by this communication platform makes Chatango the ideal choice for professionals wishing for a fast and effective way to engage in real-time conversations across all devices and platforms. With unbeatable performance, complete customizability, built-in security features, and available in multiple format types Chatango provides the perfect solution for online dialogue.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 70%
  • Reviews 60%
  • Momentum 60%
  • Popularity 64%

Chatango Pricing

  • Free Trial Not Available
  • Chatango Offers Free-forever plan.

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Sirena logo
The buttons that let clients contact 4.1 Based on 47 Ratings
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What is Sirena and how does it work?

Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 82%
  • Reviews 70%
  • Momentum 63%
  • Popularity 75%

Sirena Pricing

  • Free Trial Not Available
  • Starts at $99.00.

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveChat logo
A feature-rich live chat software 4.4 Based on 870 Ratings
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What is LiveChat and how does it work?

LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 96%
  • Momentum 74%
  • Popularity 93%

LiveChat Pricing

  • Free Trial Available
  • Starts at $16.00. Offers Custom plan.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

FocalScope logo
Enhances your communication with your visitors 3.9 Based on 29 Ratings
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What is FocalScope and how does it work?

FocalScope is a feature-rich live chat software that helps in converting your website visitors into customers. With amazing pre-built templates and customizable live chat signup forms, FocalScope helps you impress your visitors from the word go. The canned or predefined chat responses make it easier for your agents to reply to your visitors. The FocalScope Intelligent live chat tool makes sure that the right agent gets to chat to the right visitor based on their skill set and experience. Reply to your customers across different platforms like Live Chat, Twitter, Facebook and Phone, all from one place. With FocalScope, you can transfer chat from one agent to another with just a single click.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 68%
  • Momentum 60%
  • Popularity 70%

FocalScope Pricing

  • Free Trial Available
  • Starts at $9.00. Offers Custom plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ChatMate logo
Chatbots and Live Chat Agents Services Write a Review
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What is ChatMate and how does it work?

ChatMate provides live chat agents and support for user website visitors. It allows for quick answers to questions about products, payment methods, and delivery times to reduce cart abandonment. The software places a focus on lead conversion. It relies on chatbots for initial interactions, data collection for complex tasks, the conversation can be handed over to a human agent. A confirmation is sent to the user for each order ChatMate is able to close and the job can be added to a booking system if integrated, and the customer can be given a confirmation. The tool offers integrations with several e-commerce tools and CMSs. Some of the popular integrations include Wordpress, Wix, GoDaddy, Joomla, Squarespace, Magento, Zencart, WooCommerce, and Shopify. Monthly reports with data such as the number of chat sessions, their timing and outcomes, average handling times, wait times, and response times will be shared with the user.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 60%
  • Momentum 60%
  • Popularity 65%

ChatMate Pricing

  • Free Trial Available
  • Starts at $179.00. Offers Custom plan.

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Median CoBrowse logo
CoBrowse Screen Share Software 5 Based on 2 Ratings
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What is Median CoBrowse and how does it work?

Cobrowsing software for support teams. Go from chat to screen share with the click of a button. Cobrowse screen share software with 12+ integrations.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 72%
  • Reviews 60%
  • Momentum 61%
  • Popularity 73%

Median CoBrowse Pricing

  • Free Trial Available
  • Starts at $50.00. Offers Custom plan.

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Foore logo
A Simple Customer Messaging and Engagement Platform Write a Review
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What is Foore and how does it work?

Foore software is a platform used to manage and automate all your conversations with your customers in one place. Engage customers with automating conversations via chatbot. Send SMS sending tool to boost your retention. The advanced backup receptionist feature used to book appointments. Collaborate and measure the performance via Dashboard. It integrates with MailChimp, Zapier, and more. Small, Medium and Large companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 60%
  • Reviews 60%
  • Momentum 60%
  • Popularity 72%

Foore Pricing

  • Free Trial Not Available
  • Starts at $8.00. Offers Free-forever plan.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Bleeper logo
Live Chat Solution to Boost Sales and Customer Satisfaction Write a Review
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What is Bleeper and how does it work?

Bleeper is a live chat tool for digital businesses that aim to boost the loyalty satisfaction and retention of their customers. With prompt live chat services, users can acquire more leads, increase their sales with more conversions, and extend real-time support to their customers. With the help of relevant conversations, chatbots automatically qualify leads and intelligently pass them onto the sales reps. They can even monitor the website of businesses round the clock to capture leads even post office hours. By instantly solving customer queries, extended solutions such as Chatbots also free up support teams to deal with complex support cases. Users can engage with all customers through a single and unified dashboard where they can even integrate other communication channels such as Twitter, Facebook Messenger, WhatsApp, and Email. Chatbots trigger automated support on the basis of pre-defined rules. Chat is then used to further improve the learning of chatbots.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 60%
  • Momentum 61%
  • Popularity 69%

Bleeper Pricing

  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Closer logo
A Simple Conversational platform for Business Write a Review
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What is Closer and how does it work?

Closer is a Communication platform to talk with your future customers. The software offers features like text chat, audio, and video calls, presentation mode, co-browsing, and rich messages in one tool. It offers an advanced routing for the right messages to your inbox. Share and receive photos, videos, and any other documents with your customers. Schedule Meetings and Generate Leads. Small, Medium and Large companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 60%
  • Momentum 60%
  • Popularity 70%

Closer Pricing

  • Free Trial Available
  • Closer Offers Custom plan.

List of Top Live Chat Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
Respond.io Respond.io 90 4.3
Chatango Chatango 74 0
Sirena Sirena 80 4.1
LiveChat LiveChat 97 4.4
FocalScope FocalScope 87 3.9
ChatMate ChatMate 82 0
Median CoBrowse Median CoBrowse 75 5
Foore Foore 70 0
Bleeper Bleeper 83 0
Closer Closer 85 0

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