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Updated on: December 10, 2019
What is Tidio Chat ?
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Tidio Chat - Live Chat Software : SaaSworthy.com
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Tidio Chat

An all-in-one live chat software
(61 Ratings) Write Review

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features.

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Tidio Chat Awards

Fastest Growing

Tidio Chat Features Show All Features

Tidio Chat Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number United Kingdom/ 020 3289 7807
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

Tidio Chat Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Tidio Chat cost ?
The pricing for Tidio Chat starts at $15.0 per month. Tidio Chat has 2 different plans such as - Communicator at $15.0 per month and Automation at $15.0 per month. Tidio Chat also offers a Free Plan with limited features.
Forever Free
Free

A tailor-made communicator for your business.

Up to 3 users for a lifetime

  • Live chat
  • Email integration
  • Messenger integration
  • iOS and Android app
  • Unlimited tracking
  • 3rd Party integrations
Communicator
$15 /Month

Communicate better and faster than ever.

  • For 3 operators ($10 for any further operator)
  • Live Typing-Use Live typing to see what your customers are typing before they even hit the enter key.
  • Live Visitor List-See when visitors are live on your site thanks to a Visitor list. Track which pages they are currently browsing or what country they come from.
Automation
$15 /Month

Convert leads into customers, automatically.

  • For 5000 unique users on your site
  • Recover Abandoned Cart-Send automatic messages every time a cart has been left and win it back.
  • Build Returning Visitors Loyalty-Set up automatic messages with special offers - this is the easiest way to increase your sales.
  • Use Auto Reply when you are around-Set up automatic messages when an operator is busy or just does not reply.
  • Say Hello to new Visitors-Send welcome messages so that new users feel at home.
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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Tidio Chat Reviews

OVERALL RATING
3.7
Based on 61 Rating(s)
Rating Distribution
  • 40
  • 8
  • 4
  • 9
  • 0
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AJ TEDOMSource : play.google.com
(Reviewed on 03 December 2019)

Great service

...more
Leané VermeulenSource : play.google.com
(Reviewed on 29 November 2019)

Definitely needs a tagging system otherwise im scanning trough old messages to find clients i need to follow up with. So being able to tag, file and group contact would be great. Also i can't send media to Facebook. If a client asks for a picture and i reply via the app they dont get it.

...more
WANG MINGSource : play.google.com
(Reviewed on 28 November 2019)

Nice app

...more
Dr. Lyn WaldenSource : play.google.com
(Reviewed on 27 November 2019)

Great service with just a couple bugs. I am certain support will get things squared away soon. Certainly helps me connect with my clients. Now, if only i can figure out how to shut off notification buzzer.

...more
Youtuber IyadSource : play.google.com
(Reviewed on 21 November 2019)

يستاهل أكثر من خمسة نجوم

...more
md SorifulSource : play.google.com
(Reviewed on 19 November 2019)

Ok

...more
Elgasim AhmedSource : play.google.com
(Reviewed on 17 November 2019)

Wonderful App

...more
Brendfly Travel InternationalSource : play.google.com
(Reviewed on 09 November 2019)

Perfect

...more
tope makindeSource : play.google.com
(Reviewed on 27 October 2019)

Very helpful, but please how can i get an instant notification, just like Whatsapp popup/status notification. Mostly am not always on the app, but i expected it to give notice immediately. It only does after some min. Am using infinix s4. But still, this app is awesome. Great job

...more
amir hatamiSource : play.google.com
(Reviewed on 25 October 2019)

good app and plugin for live chat

...more
Read All Reviews

Videos on Tidio Chat Youtube Official Channel

Tidio Chat Screenshots

screenshots
screenshots
screenshots
Tidio screenshot: Pre-chat surveys can be displayed to collect customer information before a chat begins
Tidio screenshot: Visitors' details are presented alongside the chat window, including their location, email address, and phone number
Tidio screenshot: Users can set their opening hours, so that chat can be displayed as 'offline' outside of work hours
Tidio screenshot: Automations can be created for a number of triggers
Tidio screenshot: A range of automation actions are available
Tidio screenshot: Different permissions can be set for different user roles, with options for operators, moderators, and administrators
Tidio screenshot: Operator actions can be tracked, showing any changes made to the settings or chat widgets
Tidio screenshot: Tidio Chat creates daily reports on the number of chats and messages
Tidio Chat Screenshots
screenshots
screenshots
screenshots
screenshots
Tidio screenshot: Pre-chat surveys can be displayed to collect customer information before a chat begins
Tidio screenshot: Visitors' details are presented alongside the chat window, including their location, email address, and phone number
Tidio screenshot: Users can set their opening hours, so that chat can be displayed as 'offline' outside of work hours
Tidio screenshot: Automations can be created for a number of triggers
Tidio screenshot: A range of automation actions are available
Tidio screenshot: Different permissions can be set for different user roles, with options for operators, moderators, and administrators
Tidio screenshot: Operator actions can be tracked, showing any changes made to the settings or chat widgets
Tidio screenshot: Tidio Chat creates daily reports on the number of chats and messages
Tidio Chat Screenshots

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