Home/Live Chat Software/Tidio Chat
Updated on: May 25, 2020
What is Tidio Chat ?
Tidio Chat - Live Chat Software : SaaSworthy.com
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tidio Chat

An all-in-one live chat software
(97 Ratings) Write Review

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features.

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Tidio Chat Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number United Kingdom/ 020 3289 7807
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

Tidio Chat Pricing

Pricing ModelFree Trial , Freemium , Subscription
Forever Free
Free

A tailor-made communicator for your business.

Up to 3 users for a lifetime

  • Live chat
  • Email integration
  • Messenger integration
  • iOS and Android app
  • Unlimited tracking
  • 3rd Party integrations
Communicator
$15 /Month

Communicate better and faster than ever.

  • For 3 operators ($10 for any further operator)
  • Live Typing-Use Live typing to see what your customers are typing before they even hit the enter key.
  • Live Visitor List-See when visitors are live on your site thanks to a Visitor list. Track which pages they are currently browsing or what country they come from.
Automation
$15 /Month

Convert leads into customers, automatically.

  • For 5000 unique users on your site
  • Recover Abandoned Cart-Send automatic messages every time a cart has been left and win it back.
  • Build Returning Visitors Loyalty-Set up automatic messages with special offers - this is the easiest way to increase your sales.
  • Use Auto Reply when you are around-Set up automatic messages when an operator is busy or just does not reply.
  • Say Hello to new Visitors-Send welcome messages so that new users feel at home.
Screenshot of the Vendor Pricing Page
Tidio Chat Pricing
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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Tidio Chat FAQs

Tidio Chat is Live Chat Software. Tidio Chat offers the following functionalities:

  • Agent Scheduling
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Transfers
  • Visitor Targeting

Learn more about Tidio Chat features.

The pricing for Tidio Chat starts at $15.00 per month. Tidio Chat has 2 different plans:

  • Communicator at $15.00 per month.
  • Automation at $15.00 per month.
    • Tidio Chat also offers a Free Plan with limited features.

      Learn more about Tidio Chat pricing.

Yes, Tidio Chat offers a free plan.

Learn more about Tidio Chat pricing.

Yes, Tidio Chat provides API.

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Tidio Chat Reviews

OVERALL RATING
3.8
Based on 97 Rating(s)
Rating Distribution
  • 65
  • 11
  • 8
  • 13
  • 0
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Rebeen SarbastSource : play.google.com
(Reviewed on 02 May 2020)

I really like their service & the support team are friendly.

...more
Manoj DubeySource : play.google.com
(Reviewed on 02 May 2020)

It doesn't sending notifications. I have to always run app in background for notification.

...more
Ali ShiraliSource : play.google.com
(Reviewed on 28 April 2020)

With new UI and improvement in performance this app looks more sweet to work with

...more
Mohammed SultanSource : play.google.com
(Reviewed on 27 April 2020)

I cant give a single star for this application because this tidio helps scammers to scam and fool the customers. The services offered by you for T2B conversion wallet which converts The Billion Coin(TBC) to Bitcoin(BTC) is the scam platform. The executives offered from your Tidio to interact with the customers of T2B wallet is scamming the customers. If you help the scammer to scam then even Tidio is also a scam and Tidio executives who interacts with the customers are the big scammers.

...more
Ezra FrenzelSource : play.google.com
(Reviewed on 26 April 2020)

Great program, thanks for making it! Love it in every way but one. I wish it would capitalize the first letter in a new sentence. I always have to hit shift. Not a huge deal, but the difference to five stars. Otherwise I've found it fast and reliable! **Update**Devs are on their game! Capitalization now in there. Thank you!!

...more
bruce mubawuSource : play.google.com
(Reviewed on 26 April 2020)

Hanging while downloadin im playstore . Keeps om saying installing. Please help.

...more
Andrew DSource : play.google.com
(Reviewed on 23 April 2020)

Do not expect any support from these guys. Just a shitload of spam emails. They never respond to questions. Haven't been able to get into my account for over a month.

...more
Jarosław SalwaSource : play.google.com
(Reviewed on 22 April 2020)

Great, clean design. Awesome job redesigning the whole app

...more
Dariush MahabadiSource : play.google.com
(Reviewed on 20 April 2020)

Amazing, i used this app about for 2 years. In resently updates bug fixed and app working perfectly

...more
ian bowerSource : play.google.com
(Reviewed on 20 April 2020)

I can't login with Facebook in the app!

...more
Read All Reviews

Videos on Tidio Chat

Tidio Chat Screenshots

screenshots
screenshots
screenshots
Tidio screenshot: Pre-chat surveys can be displayed to collect customer information before a chat begins
Tidio screenshot: Visitors' details are presented alongside the chat window, including their location, email address, and phone number
Tidio screenshot: Users can set their opening hours, so that chat can be displayed as 'offline' outside of work hours
Tidio screenshot: Automations can be created for a number of triggers
Tidio screenshot: A range of automation actions are available
Tidio screenshot: Different permissions can be set for different user roles, with options for operators, moderators, and administrators
Tidio screenshot: Operator actions can be tracked, showing any changes made to the settings or chat widgets
Tidio screenshot: Tidio Chat creates daily reports on the number of chats and messages
Tidio Chat Screenshots
screenshots
screenshots
screenshots
screenshots
Tidio screenshot: Pre-chat surveys can be displayed to collect customer information before a chat begins
Tidio screenshot: Visitors' details are presented alongside the chat window, including their location, email address, and phone number
Tidio screenshot: Users can set their opening hours, so that chat can be displayed as 'offline' outside of work hours
Tidio screenshot: Automations can be created for a number of triggers
Tidio screenshot: A range of automation actions are available
Tidio screenshot: Different permissions can be set for different user roles, with options for operators, moderators, and administrators
Tidio screenshot: Operator actions can be tracked, showing any changes made to the settings or chat widgets
Tidio screenshot: Tidio Chat creates daily reports on the number of chats and messages
Tidio Chat Screenshots