Home/Live Chat Software/HelpCrunch
Updated on: May 24, 2022

What is HelpCrunch ?

Official Website
HelpCrunch - Live Chat Software
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpCrunch

Intelligent Customer Communication Platform
(194 Ratings) Write Review

HelpCrunch is a smart communication platform that enables users to turn their prospects into paying customers, drive more sales, and improve the retention rate of existing customers. All this and more is made possible through a rich toolbox of handy tools which include modern live chat, in-app messenger, auto messages, ticketing, and email automation. The features include Live Chat 2.0 that delivers 30 percent conversion improvement over old-fashioned chats. The in-app messenger enables users to talk to their customers and the auto-messaging feature engages new website visitors. The email marketing activities can also be fully automated and a dedicated help desk can be set up to deliver great customer service. The tool engages visitors to highlight the true value of their product and empowers users to track customer data to understand user behavior. Auto messages can be set up that educate customers about the product and initiate up-sell and cross-sell capabilities.

HelpCrunch Awards

HelpCrunch Features Show All Features

HelpCrunch Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Wilmington, Delaware / +1 650-741-0034
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Live Chat Software Help Desk Software

HelpCrunch Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
MONTHLY YEARLY
Standard (Live chat)
$12 /User/Month
Billed Yearly

Features

  • 1 chat widget
  • 3 chat auto messages
  • 3 popups
  • Help desk
  • Knowledge base
  • Full customization
  • HelpCrunch branding
  • Live chat support
Premium(Live chat)
$20 /User/Month
Billed Yearly

Features

  • 5 chat widgets
  • Unlimited chat auto messages
  • Unlimited popups
  • Help desk
  • Knowledge base
  • Advanced customization
  • Remove HelpCrunch branding
  • High priority live chat support
Enterprise(Live Chat)
Custom

Features

  • Includes features of Premium plan, plus
  • 5+ chat widgets
  • 20+ team members
  • Personal onboarding assistant
Standard (Live Chat and Email)
$23 /User/Month
Billed Yearly

Features

  • 1 chat widget
  • 3 chat auto messages
  • 3 popups
  • 3 email auto messages
  • 1000 emails per team member
  • Email forwarding
  • Help desk
  • Knowledge base
  • Full customization
  • HelpCrunch branding
  • Live chat support
Premium (Live Chat and Email)
$39 /User/Month
Billed Yearly

Features

  • 5 chat widgets
  • Unlimited chat auto messages
  • Unlimited popups
  • Unlimited email auto messages
  • 10,000 emails per team member
  • Email forwarding
  • Help desk
  • Knowledge base
  • Advanced customization
  • Remove HelpCrunch branding
  • High priority live chat support
Enterprise (Live Chat and Email)
Custom

Features

  • Includes features of Premium plan, plus
  • 5+ chat widgets
  • 20+ team members
  • 200000+ emails
  • Personal onboarding assistant
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Disclaimer: The pricing details were last updated on 09/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about HelpCrunch pricing.

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HelpCrunch Reviews

OVERALL RATING
4.5
Based on 194 Rating(s)
Rating Distribution
  • 92.5 %
  • 10.8 %
  • 0 %
  • 0 %
  • 2.2 %
SHARE YOUR EXPERIENCE Write a Review
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Videos on HelpCrunch

HelpCrunch Free Live Chat
HelpCrunch Free Live Chat
HelpCrunch - Ultimate Customer Success Software
HelpCrunch Popups Overview

HelpCrunch FAQs

HelpCrunch is Live Chat Software. HelpCrunch offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about HelpCrunch features.

Yes, HelpCrunch provides API.

Customers

ESB
ESB
Halebop
Halebop
Seranking
Seranking
Statcounter
Statcounter

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com