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SnapEngage Pricing

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Disclaimer: The pricing details were last updated on 09/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Live Chat Software

  • The Average Cost of a basic Live Chat Software plan is $19 per month.

  • SnapEngage pricing starts at $16/month, which is 16% lower than similar services.

  • 61% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

SnapEngage FAQs

How much does SnapEngage cost?

The pricing for SnapEngage starts at $16.0 per user per month. SnapEngage has 2 different plans:

  • Essentials at $16.00 per user per month.
  • Professional at $26.00 per user per month.
    • SnapEngage also offers a custom plan based on the customer's request.

      Learn more about SnapEngage pricing.

Does SnapEngage offer a free plan?

No, SnapEngage does not offer a free plan.

Learn more about SnapEngage pricing.

Compare SnapEngage Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
SnapEngage SnapEngage 16 per month per user SnapEngage Pricing
LiveEngage LiveEngage - - - + LiveEngage Pricing
Smartchat Smartchat 49 per month - + Smartchat Pricing
Zendesk Chat Zendesk Chat 19 per month per user - Zendesk Chat Pricing
LiveChat LiveChat 16 per month per user + LiveChat Pricing
ChatFlow247 ChatFlow247 99 per month - - ChatFlow247 Pricing
Freshchat Freshchat 15 per month per user + Freshchat Pricing
Zoho SalesIQ Zoho SalesIQ 7 per month per user + Zoho SalesIQ Pricing
Tiledesk Tiledesk - - - - Tiledesk Pricing
Let's Connect Let's Connect 275 per month - + Let's Connect Pricing

Free Software Alternatives to SnapEngage

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SnapEngage Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message


Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents


Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

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