Userlike is Live Chat Software. Userlike offers the following functionalities:
- Agent Scheduling
- Knowledge Database
- Offline Form
- Shortcut Messages
- Visitor Targeting
Learn more about Userlike features.
Userlike is a Live chat for website and messenger support. Be there when your customers need you the most. Userlike unlocks the channels to your customers' hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your customers could be anywhere. Whether they're browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone – Userlike guarantees an optimal live chat experience.
|Support||24/7 (Live rep) Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||Cologne, Germany|
|Deployment||SaaS/Web/Cloud||Category||Live Chat Software|
You are starting up
You have built some traction
You have a dedicated support team
You are an established brand
You are an industry leader
Disclaimer: The pricing details were last updated on 11/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
The pricing for Userlike starts at $29.00 per month. Userlike has 3 different plans:
Userlike offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Learn more about Userlike pricing.
Yes, Userlike provides API.
den Aufbau der Seite, die einfach Bedienung
es gibts nichts ander Seite, das mir bis jetzt nicht gefällt
Wir sparen uns unnötige Anrufe da viel per Chat beantwortet werden kann.
All of the leads generated in a short period of time.
I dislike how there is not an App. It would be SO handy to have Userlike on my mobile for when I step away from my desk.
Not all people like talking on the phone. People enjoy simple, FAST responses. So we are getting conversions that we would not get without this service.
I love the interface for the customers, really easy for them to use.
The admin is a little complicated compared to competitors
This works just like the expensive competitors but comes with a much cheaper price tag.
The solution we wanted was for customers to speak to us without email or telephone calls, but the benefits are its actually a lead generating machine!
this will be an initial review, before I have checked the software. so based on what I see, how i will get approached and how my gut feeling will react.
so far I'm not able to say anything regarding dislikes or likes
one benefit I realised, is the way of thinking. i was searching for a substitute term regarding naming customer support lines, aliases for tac support ect - and thats how I came across them.
The fact that I can interact with my viewers on my website, I don't lose my leads
Maybe a more user friendly way to set up the application
I dont lose my leads who visit my website
I look much more professional
Die zahlreichen Optionen zur Gestaltung des Chats aber auch die jeweilige Rollenzuweisung sind einfach erklärt und kinderleicht in der Handhabung.
Dazu gibt es nichts zu sagen, das Tool ist klasse.
Als Agenturanbieter für Online-Marketing-Lösungen ist es verständlich, dass potentielle Kunden Fragen zu den einzelnen Produkten haben. Mit Userlike haben wir eine Lösung gefunden, die Kommunikation als auch die Komplexität unserer Produkte zu minimieren.
super Benutzeroberfläche, einfaches Handling, guter Support
das tool sollte per app verfügbar sein, damit es mobiler nutzbar ist
einfach einzubinden in der firmenwebsite, einfaches handling
Wir müssen die Kunden*innen zunächst an das Tool gewöhnen und sie darauf aufmerksam machen. Für die Zukunft wird der Chat ein wichtiger Baustein sein.
THE ICON ON THE SITE IS CLEAN AND WORKS WELL AND PROMPTS THE USER TO COMMUNICATE WITHOUT HAVING TO GO THROUGH A WHOLE LOT OF NONSENSE.
THE CARTOON IMAGES WHEN YOU ARE NOT LOGGED IN.
TRY IT. IT IS AN EXCELLENT LIVE CHAT PLATFORM
CLIENT COMMUNICATION AND THE ABILITY TO CHAT FREELY.
it was so easy and quick to integrate it on our website
as far as I work with Userlike I can't say what I don't like about it
have a trial, it's easy and very helpful
our website visitor can easily connect with us. They don't have to search for a specific contact page
Very easy integration into website, plug and play, of course not 5min and sometimes you have to read the two installation tip sentences carefully, but for complete integration and operation into website max.30 min needed.
Not really much, sometimes tutorials could be more could be more explainable , but most is written in the mouse over text
Integration of a live chat into a WordPress based website. Operation very good for live interactions. Plan to integrate this in a wider range for a virtual exhibition with 20 widgets and 50 operators.