Userlike is Live Chat Software. Userlike offers the following functionalities:
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
- Shortcut Messages
- Transfers
- Visitor Targeting
Learn more about Userlike features.
Userlike is a Live chat for website and messenger support. Be there when your customers need you the most. Userlike unlocks the channels to your customers' hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your customers could be anywhere. Whether they're browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone – Userlike guarantees an optimal live chat experience.
| Support | 24/7 (Live rep) Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Cologne, Germany | |
| Deployment | SaaS/Web/Cloud | Category | Live Chat Software |
Disclaimer: The pricing details were last updated on 09/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Userlike pricing.
Userlike is Live Chat Software. Userlike offers the following functionalities:
Learn more about Userlike features.
Yes, Userlike provides API.
What do you like best?
den Aufbau der Seite, die einfach Bedienung
What do you dislike?es gibts nichts ander Seite, das mir bis jetzt nicht gefällt
What problems are you solving with the product? What benefits have you realized?Wir sparen uns unnötige Anrufe da viel per Chat beantwortet werden kann.
What do you like best?
All of the leads generated in a short period of time.
What do you dislike?I dislike how there is not an App. It would be SO handy to have Userlike on my mobile for when I step away from my desk.
What problems are you solving with the product? What benefits have you realized?Not all people like talking on the phone. People enjoy simple, FAST responses. So we are getting conversions that we would not get without this service.
What do you like best?
I love the interface for the customers, really easy for them to use.
What do you dislike?The admin is a little complicated compared to competitors
Recommendations to others considering the product:This works just like the expensive competitors but comes with a much cheaper price tag.
What problems are you solving with the product? What benefits have you realized?The solution we wanted was for customers to speak to us without email or telephone calls, but the benefits are its actually a lead generating machine!
What do you like best?
this will be an initial review, before I have checked the software. so based on what I see, how i will get approached and how my gut feeling will react.
What do you dislike?so far I'm not able to say anything regarding dislikes or likes
What problems are you solving with the product? What benefits have you realized?one benefit I realised, is the way of thinking. i was searching for a substitute term regarding naming customer support lines, aliases for tac support ect - and thats how I came across them.
What do you like best?
The fact that I can interact with my viewers on my website, I don't lose my leads
What do you dislike?Maybe a more user friendly way to set up the application
What problems are you solving with the product? What benefits have you realized?I dont lose my leads who visit my website
I look much more professional
What do you like best?
Die zahlreichen Optionen zur Gestaltung des Chats aber auch die jeweilige Rollenzuweisung sind einfach erklärt und kinderleicht in der Handhabung.
What do you dislike?Dazu gibt es nichts zu sagen, das Tool ist klasse.
What problems are you solving with the product? What benefits have you realized?Als Agenturanbieter für Online-Marketing-Lösungen ist es verständlich, dass potentielle Kunden Fragen zu den einzelnen Produkten haben. Mit Userlike haben wir eine Lösung gefunden, die Kommunikation als auch die Komplexität unserer Produkte zu minimieren.
What do you like best?
super Benutzeroberfläche, einfaches Handling, guter Support
What do you dislike?das tool sollte per app verfügbar sein, damit es mobiler nutzbar ist
Recommendations to others considering the product:einfach einzubinden in der firmenwebsite, einfaches handling
What problems are you solving with the product? What benefits have you realized?Wir müssen die Kunden*innen zunächst an das Tool gewöhnen und sie darauf aufmerksam machen. Für die Zukunft wird der Chat ein wichtiger Baustein sein.
What do you like best?
THE ICON ON THE SITE IS CLEAN AND WORKS WELL AND PROMPTS THE USER TO COMMUNICATE WITHOUT HAVING TO GO THROUGH A WHOLE LOT OF NONSENSE.
What do you dislike?THE CARTOON IMAGES WHEN YOU ARE NOT LOGGED IN.
Recommendations to others considering the product:TRY IT. IT IS AN EXCELLENT LIVE CHAT PLATFORM
What problems are you solving with the product? What benefits have you realized?CLIENT COMMUNICATION AND THE ABILITY TO CHAT FREELY.
What do you like best?
it was so easy and quick to integrate it on our website
What do you dislike?as far as I work with Userlike I can't say what I don't like about it
Recommendations to others considering the product:have a trial, it's easy and very helpful
What problems are you solving with the product? What benefits have you realized?our website visitor can easily connect with us. They don't have to search for a specific contact page
What do you like best?
Very easy integration into website, plug and play, of course not 5min and sometimes you have to read the two installation tip sentences carefully, but for complete integration and operation into website max.30 min needed.
Excellent support.
What do you dislike?Not really much, sometimes tutorials could be more could be more explainable , but most is written in the mouse over text
What problems are you solving with the product? What benefits have you realized?Integration of a live chat into a WordPress based website. Operation very good for live interactions. Plan to integrate this in a wider range for a virtual exhibition with 20 widgets and 50 operators.
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com
