A comprehensive list of competitors and best alternatives to Agiloft.
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zendesk Support and how does it work?
Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types.
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is monday.com and how does it work?
Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From providing the ability to make requests to the IT team to managing inventory and IT project's lifecycle, the software brings everything at one place. It can also natively integrate with various software tools.
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Freshdesk and how does it work?
A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel help-desks, ticketing, SLA management, Self Service Portals, SEO ready FAQ section, smart automations, complete customization capabilities that boost productivity. It is priced affordably and is life-time free for the first three agents.
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What is Freshservice and how does it work?
Freshservice is an online IT Service Management solution. The tool puts a refreshing user experience on top of powerful ticketing & asset management capabilities like auto-discovery of new resources, powerful configuration management, enhanced impact analysis, ITIL, Knowledge Management
Read more96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zoho Desk and how does it work?
It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in their favourite social media channels like Twitter and Facebook. In addition, it has a separate knowledge base which contain answers for frequently asked questions. Along with this, it has reporting tool and analytics feature using which your managers can identify the issues related to your agent’s performance.
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What is ManageEngine ServiceDesk Plus and how does it work?
ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features.
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Icertis Contract Management and how does it work?
Icertis Contract Management is one of the leading software, designed for solving the toughest enterprise contract management issues. It comes with a simple user interface and is very easy to deploy as well as use. A holistic view of the contract, automatic profiling, automatic tracking helps in offering intelligent context and risk tracking benefits. Icertis Contract Management comes attractively designed with important contract management features like auto extraction, completion tracking, lifecycle management, digital signature, contract templates, buy side for suppliers & sell side for customers, version control, government contracts and specialty contracts. It allows full text search.
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Icertis Contract Management Pricing
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Dock 365 CMS and how does it work?
Dock 365's Enterprise Contract Lifecycle Management Software demonstrates our commitment to providing businesses with cutting-edge efficiency solutions. All contract management issues are addressed by our CLM software. E-signature, contract requesting, automated approval workflow, and obligation tracking are just a few of the features that make our product practical and simple to use. The most effective tool for improving staff engagement and cooperation is Dock 365 digital custom solutions. It's scalable enough to organize and manage all of your information assets and can be customized to match your needs. Not only that, but it's also well-suited to organizing and storing papers in order to boost personal productivity, keep teams in sync, and keep projects on schedule. It's cost-effective and can fulfill all types of compliance because it's built on Microsoft Office 365 and SharePoint infrastructure. Working with counterparties on contracts and auditing is made simple without having to log out of your CMS platform. Instead of using third-party controls, you can edit any of your documents with Microsoft Word. You can get exact metadata in seconds using Microsoft Azure Cognitive Search and Named Entity Recognition (NER).
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is DocuSign CLM and how does it work?
Docusign CLM is a tool that helps organizations automate all their documentation by electronically requesting signatures. It provides an easy and hassle-free way to streamline agreement lifecycles by changing manual processes into an automated workflow. This results in a faster and efficient way of doing business. It comes with robust functionality that is very easy to implement across the entire organization. The tool is flexible and configurable, allowing businesses to design and automate even the most complex agreement processes. Users can build contracts with predefined templates for signatures, approvals, and routing. These templates allow users to work faster by creating and customizing standard contract processes for the organization. The tool can be used to tag, organize, and store all contracts in a single place with granular permission controls for better management and faster turnarounds. Business users can conveniently send contracts for track changes and reviews across multiple versions to maintain a record for everything done.
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Ironclad and how does it work?
Ironclad is a digital contracting platform that helps its users to streamline and automate all their contacts from simple to complex. The software is equipped with a workflow designer that pairs with a drag-and-drop UI that results in making it easier for legal to bake business processes into the contracts of users. Users are provided with a powerful in-app editing, along with negotiation features, and red-lining, which make it easier for teams to work collaboratively in order to get the best deal done. One can use the dynamic repository that unlocks contracts data in real-time and gives only legal insights to participate in the business. The software empowers the business users to launch contracts on their own within the guardrails with features like self-service contracting for business users and powerful conditionality for any user. Users can trigger multiple approvals and track activities to pull the right teammates into the conversation at the right time through features such as activity feed, word native, and email-integrated.
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Agiloft Contract Management and how does it work?
Agiloft Contract Management looks after every minute detail associated with managing contractual agreements. Such a system offers the client company financial backup for savings related to purchasing, enables efficient sales cycles and lowers financial risks phenomenally. Agiloft Contract Management has been recognised as a leader in the field of contract management and its AI facility is easy to set up and modify according to the required configurations. Further, Agiloft has earned its name as one of the top providers for use cases concerning legal and enterprise, procurement and sales. The entire platform has been designed as a no-code entity and the contract management suite comes with the best available practice functionality. This is absolutely concerning buying and selling-side contract management that includes repository and templates, built-in AI, flexible workflow approvals, automated notifications, security and compliance safeguards, besides smooth integration with the existing systems. Further, clients can access all of their organisational contracts through the intuitive dashboard that provides relevant charts, reports and repository information.
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Agiloft Contract Management Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IntelAgree and how does it work?
IntelAgree is an AI-powered contract lifecycle management platform that helps legal teams do impactful work, not busy work. And its machine learning algorithms can read key terms and clauses in contracts, whether it’s your paper or third-party paper.
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Leeway and how does it work?
The new way to manage the contracts. The best solution for modern legal teams to manage the end-to-end contract lifecycle with a single intuitive, secure and collaborative application. And it is the best tool to draft, negotiate, sign and track contracts.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Contractflow and how does it work?
Contractflow is a comprehensive lifecycle management solution that makes contract management easier. Equipped with Artificial Intelligence, it serves as an all-in-one platform where users can create contracts based on pre-approved legal templates. With the solution, legal requests can be raised in no time, besides creating green-field contracts. The solution is also capable of handling internal reviews and streamlining negotiations quite efficiently. Contractflow’s e-signatures work efficiently and let users sign contracts on the go. Moreover, the use of artificial intelligence allows Contractflow to manage contract lifecycles better. It can extract contract data from active documents while providing the required assistance during contract authoring. In addition, AI capabilities also help in managing obligations. Contractflow offers seamless integration with ServiceNow and Enterprise apps. For example, it uses DocuSign enabling users to easily access and sign contracts. Nevertheless, the SAP Ariba integration facility present within the same offers seamless importation of SAP Ariba vendor data along with better management of contracts.
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is The Legal Capsule and how does it work?
The Legal Capsule software is a platform used to digitise their contracts.Create and store documents in one platform. The software offers E-signature using Aadhaar based verification right from your smartphone or PC.Collect recurring payments through e-NACH system. Collaborate with your team with access control. Receive reminders for renewal of documents. Small, Medium and Large companies make use of the software.
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Conga Contracts and how does it work?
Conga Contracts is a complete Contract Lifecycle Management tool that lets the user automate and streamline all their contracts across the organization. Using this tool, users can streamline their contracts process, solve challenges, and manage the whole working across all their businesses with easy no-code configuration and 5-star support. Conga Contracts handles the heavy lifting that legal and procurement teams require for end-to-end CLM, creates complex contracts quickly without any error, and automates the contracts' management. The tool undertakes authoring, negotiating, approving, executing, and reporting of the contracts. Users can gain better visibility in their business by reducing risk and exposure, thus getting better insights across each organization's department. Conga Contracts helps the users bridge the gap between departments, hence expand your business. Users can access out-of-the-box integrations using Salesforce and eSignature tools. They can also get custom integrations built for another CRM, CPQ, ERP, and other internal tools if required. The tool helps the user simplify their data and automate the contracts, documents, and reports.
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Help Scout and how does it work?
Help Scout is an all in one customer service platform that helps small businesses, growing startups and non-profit organisations to manage customer relationships. The platform provides a shared space to all customers where they can receive information through emails. Businesses can post helpful articles on their website so that customers can resolve problems on their own. Integrated live chat sessions with customers help businesses collect feedback and make further strategies accordingly. Help Scout also maintains reports about relevant business operations. Users can filter, export and access the information within a couple of clicks. The platform allows users to integrate 50+ tools from their everyday use into the workflow, making it more efficient and familiar. To ensure appropriate protection, Help Scout uses advanced security features like SSO, SAML authentication, IP address restriction and HIPAA compliance. Help Scout aims to empower businesses with tools that can help people in the most humane way possible.
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Front and how does it work?
Front is an efficient yet easy to follow help desk software, which is available in both SaaS as well as Web-based version.It can be run on multiple platforms like Mac, Windows, Android and iOS. The software enables you to select owners for every messages, take care of customer complaints faster via shared drafts and comments, automate replies with rules, exceed customer SLAs etc. The tool allows clustering all communication channels in one places like Twitter, phone calls, email support, chat, Facebook and more. For using this software one does not require undergoing any sort of training. Front comes featured with automated routing, incident management, ticket management etc.
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SysAid and how does it work?
SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT Asset Management arm manages the IT hardware, software, and mobile assets apart from providing benefits of an integrated ITSM and IT asset management solution. It easily discovers the assets in the user’s network and views the entire status of their hardware components and software products. SysAid Help Desk delivers all the essentials: a superior ticket management tool, IT asset management, mobile device management, chat, self-service, mobile apps, password reset, industry benchmarking, and more. It even provides a variety of sophisticated and user-friendly analytics tools in order to obtain a more accurate and holistic view of the user’s IT service performance.
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LiveAgent and how does it work?
Discover the ultimate customer service solution tailored for small and medium businesses with multifaceted platform, designed to streamline the support and engagement processes. The software simplifies customer interactions by seamlessly converging various communication streams—converting emails into trackable tickets, facilitating real-time conversations through a chat messenger, and efficiently managing phone calls with routing and callback features. Ensuring round-the-clock availability, the platform offers unparalleled 24/7 support in 39 languages. The integration of gamification elements like Rewards and Badges motivates support team to excel, while the mobile app ensures accessibility on Android and iOS devices, keeping connected in minutes. Social media connectivity with platforms like Facebook and Twitter empowers to keep a pulse on the brand's online presence and swiftly attend to client inquiries. Elevate business's customer service experience with the versatile help desk software.
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TeamSupport and how does it work?
TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices, resulting in better RoI. From customer management to ticket management, products and inventory, collaborations, integrations, customer self-service, and reporting and analytics, this B2B customer support software solution is all about the ergonomics. Features like Customer Distress Index and Alerts, Issue Tracking, Built-in Live Chat and API built to support integration with internal systems, TeamSupport in a highly customisable, out-of-the-box solution for enhancing Business to Business support without losing focus of the end customer. TeamSupport comes with native integration functionality that lets you focus on your customers and a scalable help desk designed to suit to needs of any organisational setup.
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Gorgias and how does it work?
Gorgias is an efficient customer service management software that is specially designed for online stores. The software enables businesses to deliver relevant solutions to customers’ problems within minutes. Brands also get to access all the customer relevant data at a centralised location, to proceed with seamless order editing, payment refunds and subscription modifications. It even helps to offer a personalised experience to individual visitors. Thus increasing the overall conversion rates and turning them into loyal buyers. Grogias enables online stores to respond to multiple questions asked by each customer, related to products that they see on different social media ads and posts. This helps to improve the overall engagement levels with individual clients and increase sales of related products. Moreover, a dedicated dashboard helps organisations to get a clear overview of sales generated by their business agents over social media answers, text messages and live chats on the website. Georgia, being hosted on the Google Cloud platform, uses a layered security model to keep brands as well as their customers’ data completely safe.
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Jitbit Helpdesk and how does it work?
Jitbit Helpdesk is a ticketing system and helpdesk software meant for your IT, SaaS and email-based businesses. It is easy to use and provides thorough support to customers. It enables you to send emails to the helpdesk and start managing the raised tickets. SaaS and IT versions integrate with over 500+ applications like mailboxes, Google Drive, etc. There is also a cloud version that is secure, powerful and easy to set up. The software comes with apps across both Android and iOS devices where customers can keep viewing the details of the ticket until it is resolved. The helpdesk automation feature of Jitbit helps you to have control over your raised tickets. Its team mailbox allows you to prioritise your tickets. With this app, users can type innovative replies for knowledge-based articles. The software allows you to seek feedback from customers through the ‘Ideas’ forum. Moreover, you can also sign-in to your Google Account from the Azure account. You can manage your IT service request tickets by its IT ticketing system. The app is customisable and you can easily monitor your organisation’s assets.
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is osTicket and how does it work?
osTicket is an open-source helpdesk management software solution that offers both IT asset management and ticket management within the same head. The software is most suited for small and medium-sized enterprise customers. It offers a built-in portal for customers to submit their tickets and track the request status. The auto-assign option helps in automatically routing incoming tickets to the most appropriate departments and members according to their descriptions. On successful submission of tickets, an automated email response is sent out to the customers to keep them posted about the latest update on the queries/issues. osTicket also offers an interactive dashboard and different reporting modules that allow teams to prepare customized reports. The data-rich reports are crucial for the IT department and can be used to gain complete insight into the helpdesk operations like ticket handling procedures, and staffing levels. Additional features such as powerful ticket filter, help topics library ticket locking mechanism to avoid dual response, etc. make os Ticket a complete helpdesk package for enterprises.
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Kustomer and how does it work?
Kustomer is an efficient CRM solution that helps enterprises deliver robust support services to their clients. Powered by AI and process automation, the software goes beyond ordinary ticketing systems, standardising repetitive tasks such as contextualising conversations or sending a basic response. Thus enabling the support team to focus their energy on other relevant tasks. The intelligent system identifies subject matter within every inbound conversation and gets individual customers routed to the right resource. It also allows supervisors to track and intervene during live conversations, if needed. With the flexible software, enterprises can allow their customers to reach out from anywhere, at any time, using the channel of their convenience. Further, with Kustomer organizations get access to AI powered productivity tools, which ensures greater levels of collaboration, segmentation and content management. The software provides comprehensive data security through AWS in certified data centres. It applies security checks, third-party monitoring, to endure data security right at the code level as well as through the entire software development process.
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Reamaze and how does it work?
Reamaze is an integrated customer service, live chat and helpdesk platform for online businesses that help them to deliver better service and engagement. The platform consolidates all the customer support channels and makes them respond faster. Reamaze combines live chat, email, video call, mobile SMS, social media VoIP and push notification conversations seamlessly so that the support team can focus on providing amazing customer experiences. It also helps teams to collaborate using assignments, notes and shared views. The platform’s help desk allows users to access multiple storefronts and websites, so they could easily connect with their customers. It also helps to attract and convert more customers using modern chat features, dealing with them in real-time and sending targeted messages for better engagement. Reamaze includes a live dashboard that monitors browsing activity, shopping data and geolocation on the brands’ site and messages them directly.
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