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Updated on: July 7, 2022
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osTicket Alternatives and Competitors

(127 Alternatives found)

A comprehensive list of competitors and best alternatives to osTicket.


Top 5 osTicket Alternatives

98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Salesforce

Monitor The Entire Journey Of Individual Clients Within a Unified Platform
(31,400 Ratings)

Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular... read more

Salesforce Alternatives
86%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Support

Personalizes Customer Support Solution
(6,218 Ratings)

Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete... read more

Zendesk Support Alternatives

Freshservice

Freshservice is an cloud-based service desk and IT service management (ITSM) solution helping 40000 businesses worldwide
(1,444 Ratings)

Freshservice is an online IT Service Management solution. The tool puts a refreshing user experience on top of powerful ticketing & asset management capabilities like auto-discovery of new resources, powerful configuration management, enhanced impact analysis, ITIL, Knowledge Management read more

Freshservice Alternatives
98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

monday.com

A cloud-based Work OS that powers teams to run their processes, projects, and everyday work seamlessly.
(11,289 Ratings)

Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From providing the ability to make requests to the IT team to managing inventory and IT project's lifecycle, the software brings everything at one place. It can also natively integrate with various soft read more

monday.com Alternatives
98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoho Desk

Industry’S First Context-Aware Help Desk Application
(3,459 Ratings)

It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in... read more

Zoho Desk Alternatives

Products Similar to osTicket

ManageEngine ServiceDesk Plus

Flexible Software To Empower It Help Desk
(349 Ratings)

ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable... read more

ManageEngine ServiceDesk Plus Alternatives
Zendesk Talk - Call Center Software
89%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Talk

Feature-rich customer support solution.
(2,757 Ratings)

Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In... read more

osTicket vs Zendesk Talk | Zendesk Talk Alternatives
Spiceworks Network Monitor - Network Monitoring Software
83%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Spiceworks Network Monitor

Get your websites monitored accordingly
(39 Ratings)

Spiceworks Network Monitor is a user-friendly website monitoring software, offering real-time up/down information for critical web services and applications alike. It gets an interactive dashboard with user-friendly tools. Thus enabling monitoring agents to get the particular installed on any... read more

osTicket vs Spiceworks Network Monitor | Spiceworks Network Monitor Alternatives
Redmine X - Project Management Software
72%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Redmine X

Manage your projects easily with Redmine
Write Review

Redmine is a web-based project management and problem tracking solution that enables the user to manage projects. It is free and open source. It gives users the ability to manage numerous projects and subprojects. It has project-specific wikis and forums, as well as time tracking and role-based... read more

osTicket vs Redmine X | Redmine X Alternatives
OTRS - Help Desk Software
85%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

OTRS

Enhance customer satisfaction levels with OTRS
(93 Ratings)

OTRS is a comprehensive service management software that helps businesses improve their customer service quality in an efficient manner. With this software, users can quickly channelise and prioritise the received requests from individual customers and get those fulfilled within time. The software... read more

osTicket vs OTRS | OTRS Alternatives
HESK - Help Desk Software
86%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HESK

Software with integrated knowledgebase
(4 Ratings)

Help Desk, asset management, reports & analytics, with best-of-breed integrations in a single workspace. Thousands use HESK help desk software daily to track, organize and resolve customer issues. Keep customers happy and your team on top of things with the right data at the right time. Help them... read more

osTicket vs HESK | HESK Alternatives
Freshdesk - Help Desk Software
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshdesk

Redefining your customer support
(5,374 Ratings)

A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel... read more

osTicket vs Freshdesk | Freshdesk Alternatives
UVdesk - Help Desk Software
90%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

UVdesk

Create an efficient and automated helpdesk
(72 Ratings)

UVdesk provides an open-source helpdesk solution to help enterprises achieve efficiency in rendering services to the customers. The software comes with a range of helpdesk features and modules that allows brands to set up a robust customer support platform. Its ticket managing system automatically... read more

osTicket vs UVdesk | UVdesk Alternatives
Request Tracker - Bug Tracking Software
84%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Request Tracker

Full of Features for Today Fully Open for Tomorrow
(10 Ratings)

Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For... read more

osTicket vs Request Tracker | Request Tracker Alternatives
Zoho Desk - Help Desk Software
98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoho Desk

Industry’S First Context-Aware Help Desk Application
(3,459 Ratings)

It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in... read more

osTicket vs Zoho Desk | Zoho Desk Alternatives
SysAid - Help Desk Software
97%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SysAid

Unique ITSM Solution with Multiple Service Desk Features
(1,059 Ratings)

SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT... read more

osTicket vs SysAid | SysAid Alternatives
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