osTicket Alternatives and Competitors

Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular... read more

Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete... read more

Freshservice is an online IT Service Management solution. The tool puts a refreshing user experience on top of powerful ticketing & asset management capabilities like auto-discovery of new resources, powerful configuration management, enhanced impact analysis, ITIL, Knowledge Management read more

Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From providing the ability to make requests to the IT team to managing inventory and IT project's lifecycle, the software brings everything at one place. It can also natively integrate with various soft read more

It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in... read more

ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable... read more

Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In... read more

Spiceworks Network Monitor is a user-friendly website monitoring software, offering real-time up/down information for critical web services and applications alike. It gets an interactive dashboard with user-friendly tools. Thus enabling monitoring agents to get the particular installed on any... read more

Redmine is a web-based project management and problem tracking solution that enables the user to manage projects. It is free and open source. It gives users the ability to manage numerous projects and subprojects. It has project-specific wikis and forums, as well as time tracking and role-based... read more

OTRS is a comprehensive service management software that helps businesses improve their customer service quality in an efficient manner. With this software, users can quickly channelise and prioritise the received requests from individual customers and get those fulfilled within time. The software... read more

Help Desk, asset management, reports & analytics, with best-of-breed integrations in a single workspace. Thousands use HESK help desk software daily to track, organize and resolve customer issues. Keep customers happy and your team on top of things with the right data at the right time. Help them... read more

A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel... read more

UVdesk provides an open-source helpdesk solution to help enterprises achieve efficiency in rendering services to the customers. The software comes with a range of helpdesk features and modules that allows brands to set up a robust customer support platform. Its ticket managing system automatically... read more

Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For... read more

It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in... read more

SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT... read more