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Updated on: August 4, 2020
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Freshdesk Alternatives and Competitors

- (56 Alternatives found)

A comprehensive list of competitors and best alternatives to Freshdesk.


Top 5 Freshdesk Alternatives

94%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

monday.com

A cloud-based Work OS that powers teams to run their processes, projects, and everyday work seamlessly.
(2,409 Ratings)

Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From providing the ability to make requests to the IT team to managing inventory and IT project's lifecycle, the software brings everything at one place. It can also natively integrate with various software. read more

80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

EngageBay Helpdesk System

A one-stop software for helping customers with all their queries

The EngageBay help desk offers free live chat and helpdesk features, so that your team can provide real-time assistance to convert visitors into happy customers. It offers features such as Ticket Views, HelpDesk, SLAs, Macros, Unlimited Groups, Canned Responses, and more. read more

Zendesk Support - Help Desk Software : SaaSworthy.com
91%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Support

personalizes customer support solution
(1,017 Ratings)

Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete... read more

Freshdesk vs Zendesk Support
Zoho Desk - Help Desk Software : SaaSworthy.com
97%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoho Desk

Industry’s first context-aware help desk application.
(1,474 Ratings)

It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in... read more

Freshdesk vs Zoho Desk
LiveAgent - Help Desk Software : SaaSworthy.com
95%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveAgent

All in one platform for customer query
(568 Ratings)

A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center. Customer service key features of the software help in prioritizes the communication from different channels. Emails converted to tickets, real-time chat messenger, phone calls received, routed or called... read more

Freshdesk vs LiveAgent

Products Similar to Freshdesk

Front - Help Desk Software : SaaSworthy.com
95%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Front

Easy and fast help desk software
(352 Ratings)

Front is an efficient yet easy to follow help desk software, which is available in both SaaS as well as Web-based version.It can be run on multiple platforms like Mac, Windows, Android and iOS. The software enables you to select owners for every messages, take care of customer complaints faster via... read more

Freshdesk vs Front
SysAid - Help Desk Software : SaaSworthy.com
94%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SysAid

Unique ITSM Solution with Multiple Service Desk Features
(454 Ratings)

SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT... read more

Freshdesk vs SysAid
HappyFox - Help Desk Software : SaaSworthy.com
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HappyFox

Best help desk ticketing tool for customer support
(205 Ratings)

HappyFox is one of the most sought after help desk software that offers best possible customer support solution. This robust help desk ticketing system comes designed with all essential help desk features like SLA management, survey & feedback, help desk reporting, asset & task management,... read more

Freshdesk vs HappyFox
TeamSupport - Help Desk Software : SaaSworthy.com
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TeamSupport

Better Support, Better RoI
(275 Ratings)

TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices, resulting in better RoI. From customer management to ticket management, products and inventory, collaborations, integrations, customer self-service, and reporting and analytics, this B2B customer support... read more

Freshdesk vs TeamSupport
Kayako - Help Desk Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Kayako

Robust help desk tool for quality customer support
(234 Ratings)

Kayako is a help desk software as well as a CRM software for keeping both internal team and customers happy. You can monitor customer conversation and queries over any preferred social media channel and facilitates in personalizing customer service. It offers ecommerce support as well. This... read more

Freshdesk vs Kayako
ManageEngine ServiceDesk Plus - Help Desk Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ManageEngine ServiceDesk Plus

Flexible software to empower IT help desk
(301 Ratings)

ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable... read more

Freshdesk vs ManageEngine ServiceDesk Plus
Agiloft - Help Desk Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Agiloft

Lifecycle Management Tool That Can Do Anything For You
(59 Ratings)

The Agile contract lifecycle management software is built to work the way you desire it to. The Contract Management Suite by Agiloft can automate the entire contract lifecycle for your business, streamlining approval processes and integrating contract details into relevant business processes. The... read more

Freshdesk vs Agiloft
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