A comprehensive list of competitors and best alternatives to Agiloft.
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is OfficeAmp and how does it work?
OfficeAmp is an office management software that increases the productivity of the employees by providing them with instant results. It acts as an internal help desk that is established within the organization to manage the request of the employees. It works within your instant messenger and acts as an integrated issue manager. OfficeAmp integrates IT Tickets and service orders of the workplace in a single place. It allows the employees to create an issue by logging in any time. After that, the system assigns the issue to the concerned person and avails the progress report of the issue until it is resolved. It helps you to manage the ticket till the end and analyze the key metrics of its resolution rates and speed on the dashboard. It even incorporates a robust base of knowledge of all the things available around the workplace such as guest wifi password, travel policy, and pay stubs. It has an employee notification system and mail delivery management inside Slack. This is a smart platform that comes with a Frontdesk Assistant that enables efficient and engaging visitor management.
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IncognitoDesk and how does it work?
Imagine if user client made contact with sooner before crisis point because they could do on their preferred messaging app and anonymously. IncognitoDesk can let the clients be anonymous when reaching out for assistance so that can meet regulatory requirements as well as minimize the self-stigma of seeking help.
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Emetti and how does it work?
Emetti Announce is a changelog as a service used to build your newsfeed. Prepare announcements, and send posts from your newsfeed to social media distribution. Engage your customers with current product updates and special announcements. Collaborate with your team and collect feedback to optimize your performance. Professionals, Small, Medium, and Large companies make use of the software.
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is devContact and how does it work?
devContact helps All the issues reported via mobile devices and emails are lodged into the system and are made available through simple yet intelligent issue tracking screens. Customers can attach screenshots from their mobile gallery to help you diagnose and fix issues faster. Device and app logs can be fetched anytime by your support team to help your technical team with issue resolution. Built-In FAQs help your user search problems and find solutions without having to reach out to your support team. Manage your FAQs through the admin dashboard anytime and anywhere.
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SAHO Complaint Desk and how does it work?
SAHO complaint desk is a platform for multilevel support eco system. this helps the management to streamline the support provided by their departments and by the support persons expertise availability. simplicity is the ultimate in sophistication. the platform is designed to have a simple interface and user experience. from requesting solutions to complaints and resolving complaints. this itself reduces the missing logs of complaints. support persons or agents can focus on supporting and delivering insights to the management and supervisors through powerful dashboards and reporting tools.
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Sitehelpdesk and how does it work?
Feature rich help desk software solution. Suitable for use by any internal support function that receives enquiries from staff. From a link on your Intranet, this web browser based software provides your company employees with online support, request tracking and self-help even when you are not available. The unique design features will allow you to get up and running within hours of installing.
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Inline Help and how does it work?
Welcome to the future of customer support! Say hello to Inline Help - the innovative solution for seamlessly converting your knowledge base into an instant proactive support system. Designed for the modern age, Inline Help elevates user experience and drives efficiency like never before. Gone are the days of manual tooltips and confusing support articles. With Inline Help, users can simply tap on any part of your website to instantly receive insights and guidance. No more searching through pages of information or struggling to find the right solution. This AI-powered tooltips do the magic for them, providing instant clarity and ease for your customers. But that's not all - Inline Help goes above and beyond by effortlessly integrating into your app for on-spot insights. And the best part? No coding required! That's right, with Inline Help, they can have the power of AI at your fingertips without any technical knowledge. This not only saves they time and resources but also makes it easier for your customers to get the support they need, when they need it. But don't just take our word for it. This satisfied customers have seen a drastic increase in customer satisfaction and a reduction in support tickets since implementing Inline Help. It's a win-win for both they and your customers. So what are they waiting for? Upgrade to Inline Help and join the ranks of successful businesses that prioritize user experience and efficiency. Your customers will thank they for it.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Wrrk and how does it work?
At wrrk, believe that every company should have a world-class customer service organization. To make that a reality, it built an on-demand customer service team that provides white-glove support via email, chat, and phone. The team consists of knowledgeable customer service professionals who are dedicated to providing an excellent customer experience for companies of all sizes, from startups to large enterprises.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Ticksy and how does it work?
Ticksy is an advanced helpdesk software that provides you everything you need to provide excellent customer service to your clients. It connects your Envato Market account to provide a one-click option for consumers to validate purchases before submitting a ticket. With Ticksy, you can create as many articles as you like and attach them to one or more categories, ideal for online documentation. With easy digital downloads, the platform supports purchase verification. It allows you to pick a custom subdomain, upload your logo, and change the colors to fit your brand for a consistent customer experience because branding is extremely essential. Ticksy includes fast-loading websites, one-click access to key functions, along with a few keyboard shortcuts for the super-users. With Ticksy, each new ticket and response generates an email notice. These, as well as new notes, ticket assignments, critical announcements, comment likes and more, are shown in the live on-site notifications box offered by Ticksy. Additionally, both the support personnel and your customers can ‘like’ each other's comments, which is a good way to express ‘thank you’ using Ticksy.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Converso and how does it work?
Introducing Converso, the AI-powered customer support solution designed to revolutionize the way their business provides customer service. With Converso, they can say goodbye to long wait times and frustrating customer interactions. This innovative technology streamlines the support process, saving their agents valuable time while improving customer service levels. Gone are the days of sifting through endless messages and struggling to keep up with customer inquiries. With Converso, they can reduce agent message volumes by an impressive 50%, allowing them to focus on more pressing matters. This not only increases productivity, but also leads to happier, more satisfied customers. But that's not all. Converso is equipped with the latest AI technology, meaning their virtual assistant is always learning and adapting to better serve their customers. This allows for a more personalized experience, building brand loyalty and trust amongst their clientele. And don't limit yourself to just one channel. With Converso, they can deploy their AI Assistant across multiple platforms, ensuring a seamless and consistent experience for their customers no matter where they choose to reach out for support. Whether it's through email, social media, or live chat, Converso has got they covered. As a professional with a third party perspective, they understand the importance of efficiency and superior service. That's why they are confident that Converso is the perfect fit for their business. With this informative, organized, and authoritative approach, they guarantee that their customers will be blown away by the level of support they receive. So why wait? Join the AI revolution and see the difference Converso can make for their business today.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Rhino Support and how does it work?
Rhino Support helpdesk software is designed to make the process of providing world-class support, drop-dead easy. It's fast, efficient and really easy to use. Set up your account or read below for a quick overview.
Read moreSW Score Breakdown
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Halp and how does it work?
Halp is a smart AI-powered ticketing help desk developed specifically for Slack and Microsoft Teams enthusiasts. This type of system is becoming increasingly important for your customer service operation to function smoothly. It will allow your team to quickly handle client inquiries, requests for information, and incident reports that continue to build up across many channels. Halp is the best software for the productivity of your growing team. It's a modern help desk ticketing software that will seamlessly integrate with your Microsoft teams and slack; empowering your remote team to be happier and productive. It has a shared inbox that collects all customer support requests from various channels, customized workflows, and automatic pop-ups that assist deflect frequent consumer questions. A powerful workflow engine paired with advanced AI technology ensures your team never has to do the same work twice. With modern features like track, automate, and humanize; integration with Teams and Slack, Halp is leading the Help desk ticketing industry. If you are currently using a ticketing system, Halp offers strong interfaces with Zendesk, Jira, and other popular platforms.
Read moreSW Score Breakdown
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Supportbench and how does it work?
Supportbench is a customer support software that empowers teams to foster long-lasting customer relationships. It functions as an omnichannel platform that can be used to extend premium customer support and add value to customer experiences. Managers can use the tool to boost their teams’ ability to handle multiple cases at once through a customisable and single-pane glass view. Supportbench also includes built-in scheduling tools that can be directly synced with a team calendar. Users can even capture customer feedback and calculate relevant KPIs such as the Net Promoter Score, CSAT, and custom surveys. They can then access real-time analytics and scorecards, discover patterns, identify the best-performing agents, and more to make well-informed business decisions. Experiences of customers can be further complemented via a robust knowledge-base and an agent ticket management system. And to make things easier, Supportbench can be integrated with popular tools with the help of a REST API.
Read moreSW Score Breakdown
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Max HelpDesk and how does it work?
Max HelpDesk is a versatile helpdesk platform that enables you to make a system for prioritizing, categorizing, and assigning tickets so you don't lose track of them. It allows you to have meaningful discussions every day, across all channels, and with every consumer. Max Helpdesk platform offers built-in features to automate time-consuming helpdesk activities, identify issues, make plans based on measurements, and optimize the operation of your helpdesk. It enables you to collaborate as a team to address client issues promptly and effectively. With a smart knowledge base and forums, you can provide clients with a self-service experience and make the helpdesk really yours by customizing processes, customer portals, agent responsibilities, and more with Max HelpDesk. The platform makes ticketing easy, increases your team’s productivity, and helps you increase your work efficiency with its smart suite of features and tools. Furthermore, it offers complete customizations to fit every requirement of your business. Additionally, the platform accepts PayPal, Visa, MasterCard, SEPA Transfer, and Cryptocurrency as modes of payment to facilitate easy payment transactions for its users.
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