Home/CRM Software/XenoUpdated on: June 7, 2023
Xeno - CRM Software
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Xeno

Online Customer Service Tool with Live Responses
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What is Xeno and how does it work? Xeno functions as a real-time app for conversational sales that can help organizations in various activities related to marketing, sales, support, and feedback collection. By leveraging live responses, the tool can attract, convert, and retain customers easily. With a single and unified customer communication platform, lead management and customer support can be unified within seconds. By attracting new leads, users can easily keep their customers satisfied. It is simple to deploy and is easy to customize. And users who are looking to personalize the tool according to their brand can do so through the extended features. The tool includes a single shared team inbox that integrates the entire experience of customers, leads, partners, and team members on a single platform. It even includes a smart bot that automates various workflows. Other features include mobile-friendly, clean design, team-orientation, stripe integration, GDPR compliance, and more.

Xeno Features Show All Features

Xeno Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website https://xenoapp.com/
Category CRM Software Marketing Automation Software Live Chat Software

Xeno Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
Satellite
$65 /Month
Billed Yearly

Features

  • 1 user included, then $25 / user / month
  • Chatbox
  • Collaborative team inbox
  • Conversation history
  • Customer-oriented ticketing feature
  • Manually-triggered messages
  • Editable messages
  • Live & Delayed modes
  • Conversation continuity
  • Canned responses
  • Customized notifications
  • Self-powered CRM
  • Manual-ID
  • Auto-ID
  • Pre-qualification questions
  • Automatic small talk
  • Fully customizable chatbox
  • Customizable avatars
  • Fully customizable bot
  • Emojis & animated GIFs
  • File sharing
  • Screenshots
  • Chat transcript
  • Roles and Permissions
  • Routing rules
  • Internal messages
  • Waiting line
  • Auto-detection of contact's language
  • 50-language chatbox
  • Multilingual feature set
  • Average response time
  • Answered conversations
  • Resolved conversations
  • One-and-done conversations
  • Team conversations
  • Bot conversations
Lunar Rover
$175 /Month
Billed Yearly

Features

  • 3 users included, then $32 / user / month
  • Chatbox
  • Emails
  • Facebook
  • Twitter
  • SDK for iOS
  • SDK for Android
  • Collaborative team inbox
  • Conversation history
  • Customer-oriented ticketing feature
  • Manually-triggered messages
  • Editable messages
  • Live & Delayed modes
  • Conversation continuity
  • Canned responses
  • Customized notifications
  • Self-powered CRM
  • Manual-ID
  • Auto-ID
  • Pre-qualification questions
  • Automatic small talk
  • Automatically triggered messages
  • Automatic meetings
  • Conversational chatbot
  • Natural language processing
  • 1 on 1 video call
  • Group video call (<= 5 participants)
  • 1 on 1 screensharing
  • Group screensharing (<= 5 participants)
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Disclaimer: The pricing details were last updated on 20/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Xeno pricing.

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Videos on Xeno

Xeno, Making Customers Feel Special
Xeno, Making Customers Feel Special

Xeno Screenshots

Customization
Contacts
Bot settings
New meet Type
Customization
Customization
Contacts
Bot settings
New meet Type

Xeno FAQs

Xeno is CRM Software. Xeno offers the following functionalities:

  • List Management
  • Customer Support
  • Marketing Automation
  • Product Catalog
  • Call Logging
  • Contact Management

Learn more about Xeno features.

Yes, Xeno provides API.

Xeno Integration

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