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Sprinklr is the best-suited software for big enterprises with social media management needs on a large scale. It enables large enterprises to provide a pleasant social media experience for their clients. With features like social media content management and audience management, it allows you to create and post engaging content for the targeted audience. Its multi-user collaboration feature helps various users in a team to work together on a project. Other features include social media monitoring tools, advanced social media analytics, posts scheduling, customer engagement, etc.
| Support | 24/7 (Live rep) Business Hours | Customer Type | Large Enterprises Medium Business |
| API | NA | Location / Phone Number | New York, NY |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS | Category | Social Media Management Software |
Disclaimer: The pricing details were last updated on 09/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
All worked fine but now in recent weeks the app (on my Android) only crashes when I open it. What changed? I need this mobile version back for my job during off hrs and weekends...help!
Há muitas possibilidades de criar painéis personalizados e ferramentas de rastreamento para toda a linha de negócios ou para o desempenho de um agente individual. É uma solução completa para tudo que é social Agora você pode transformar esses dados reais em um ótimo conteúdo para sua publicidade digital. O profissional de marketing social precisa ser bem-sucedido
Parece que, com o mundo da tela, há muito mais que a tecnologia nos permite fazer. Embora seja uma ferramenta robusta, pode ser muito difícil aprender e fazer mudanças sem manter o treinamento adequado. O Sprinklr funciona melhor para os nossos clientes. Interesse e tenta acomodar todos os recursos o pedidos de aprimoramento para atender às nossas necessidades Isso é preocupante, pois eles fazem uma plataforma poderosa ainda mais poderosa
Há muito mais do que aparenta e você pode fazer muitas coisas com este programa Tenha conselhos baseados em soluções quando surgirem problemas Muito fácil de aprender
Me permite programar, postar, responder a redes sociais É difícil completar a lista de todos os casos de uso que a Sprinklr nos ajudou a resolver nos últimos anos Permite programar, postar, responder a postagens de programação social, relatórios de insights, muitos outros benefícios
this is Vinod
Keeps shutting down abruptly. Confusion from everyone when getting the company space login.. some instruction within the app would be nice instead of your standard reply I've seen on other comments to talk to our ae or lookup support website.. this should be intuitive.
Improved features very stable. It helps getting the job done.
Nice social listening, scheduling. I like seeing the posts that have been published.
Not having optimized times or first comment feature. Reporting isn’t customizable which is annoying. Also, takes a while to download.
Mass scheduling, reporting for a group of 10 social media accounts under same management.
The general format of Sprinklr Social and Messaging Suite is flawless and makes finding and arranging information simple. I like that we can redo the format to suit our inclinations. Makes the board of different social stages solidified and simpler to learn. Sprinklr has enabled our group to streamline movement crosswise over worldwide channels and organizations with resource the board, worldwide labeling structures, and predictable revealing.
Since the framework is intended for explicit use cases, the vast majority of the inconvenience shooting, falls on the person who sees how the usefulness is being utilized.
Sprinklr has incredible assets that can be utilized for Paid social advertising, natural social showcasing, and network the board - the stage is best utilized when every one of the individual groups is exploiting the stage capacities.
We utilized Sprinklr to survey execution over different campaigns, fabricate advertisements for Facebook and Instagram campaigns, and manufacture social listening questions to evaluate how individuals were responding to key minutes our business was related with.
Essential tools all in one place is great
The UI lags a bit when trying to make changes
Allows me to schedule, post, respond to social
User friendly. Large display. Easy to customize dashboards and use multiple at a time. Batch option for archiving
Not easy to find solutions to issues. Not enough tools that are customizable. Cannot tell if more than one person is working in channel.
Every social engagement software has it perks and flaws. This by far has been the best one compared to most in the market.
Response time to posts. Building organic and stronger connections with our users. Escalating care issues quickly. Improving engagement on social media platforms
La capacidad de personalizar toda la taxonomía del sistema de cada entorno de cliente mediante el uso de campos personalizados y etiquetado. Los campos personalizados para el etiquetado tienen varios casos de uso y pueden resultar muy valiosos como formas de filtrar el rendimiento y los datos de compromiso
A diferencia de algunos de sus competidores, Sprinklr requiere administración central para grupos de usuarios más grandes para garantizar que cada usuario esté familiarizado con la idiosincrasia del entorno personalizado. En otras palabras, debido a que el sistema está diseñado para casos de uso específicos, la mayor parte de la resolución de problemas recae en la persona que entiende cómo se utiliza la funcionalidad.
Lo recomiendo, muy bueno.
El intercambio de contenidos y el intercambio de silos de comunicaciones en la educación superior demostraron ser los mayores problemas resueltos. La colaboración entre usuarios, departamentos y escuelas demostró ser el mayor beneficio, ya que la arquitectura del sistema fomentó las conversaciones sobre la estrategia de contenido y la creación de indicadores clave de rendimiento antes de embarcarse en informes de medición y análisis
