Home/Social Media Management Software/SprinklrUpdated on: June 6, 2023

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Sprinklr

Regulate customer experience across multiple channels in an efficient manner

(291 Ratings) Write Review

What is Sprinklr and how does it work? Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy.

FOLLOWERS 323 39,576 34,725 3,965 5,140

Sprinklr Awards

Sprinklr Features Show All Features

Social Media Management Features

Social Media MonitoringIt is the act of using a tool to listen to what is being said across the internet; monitoring media not just from traditional publishers, but on millions of social sites too.
Posts SchedulingA Posting Schedule is a feature wherein you can add certain time slots for the day on when you'd like your content to be scheduled.
Multi-User CollaborationThe process of collaborating by more various users on the same account for the purpose of reaching the same goal is known as Multi-User Collaboration.
Multi-Account ManagementThe management of multiple accounts on different social media apps like Facebook, Instagram, YouTube, Pinterest, and others is called Multi-Account Management.
Customer EngagementSocial media engagement measures the public shares likes and comments for an online business' social media efforts. The engagement has historically been a common metric for evaluating social media performance but doesn't necessarily translate to sales.
Brand TrackingBrand tracking refers to the marketing efforts used to quantify the effects of brand-building campaigns on sales and conversions. More and more, marketing teams are building campaigns that are focused on emphasizing unique brand attributes, rather than just products.
Auto PublishingThe process of setting the time for your content to get published later on the social media platform is called Auto Publishing. All you have to do is set the time and write the content. It is posted when the set time comes.
Analytics (Social Media)Helps you analyse performance based on reaction to posts
Content ManagementThe end-to-end process of sourcing, designing, handling, and distributing content is referred to as content management. It refers to a set of procedures and technologies that facilitate the collection, management, and transmission of knowledge in any format or medium. This information is more precisely referred to as digital content or simply content when it is stored and accessed via computers.

Sprinklr Technical details

Support	24/7 (Live rep) Business Hours	Customer Type	Large Enterprises Medium Business
API		Location / Phone Number	New York, New York / +1 917-933-7800
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Official Website	https://www.sprinklr.com/
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	Social Media Management Software

Sprinklr Pricing

Pricing ModelFree Trial , Quotation Based

Sprinklr

Custom

Features

Conversational Commerce
Add social content to your website with Gallery
Brand advocates with custom communities
Manage all of your digital channels with one single platform
Filter non-engageable messages with AI
Plan, publish, and measure your performance with the Publisher Console
Mitigate risk with account-level permissioning and governance
Distribute your marketing efforts with empowered local teams
Prevent off-brand responses with compliance and approval paths

Disclaimer: The pricing details were last updated on 05/04/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Sprinklr pricing.

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Sprinklr Reviews

OVERALL RATING 3.9 Based on 291 Rating(s)

Rating Distribution

Excellent 3.1 %
Very Good 18.8 %
Average 0 %
Poor 0 %
Terrible 1.6 %

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Videos on Sprinklr

Sprinklr: The unified platform for all customer-facing functions

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Sprinklr FAQs

Q. What is Sprinklr used for?

Sprinklr is Social Media Management Software. Sprinklr offers the following functionalities:

Social Media Monitoring
Posts Scheduling
Multi-User Collaboration
Multi-Account Management
Customer Engagement
Brand Tracking
Auto Publishing
Analytics (Social Media)
Content Management

Learn more about Sprinklr features.

Q. What are the top alternatives for Sprinklr?

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Q. Does Sprinklr provide API?

Yes, Sprinklr provides API.

Articles on Sprinklr

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