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It is the act of using a tool to listen to what is being said across the internet; monitoring media not just from traditional publishers, but on millions of social sites too.

Software with Social Media Monitoring

PRODUCT NAME SW SCORE(OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
Red Points 98 1.4
Later 98 3.2
BirdEye 98 3.9
Yotpo 97 3.8
MarqVision 96 4.9
Trustpilot 95 4.1
Buffer 94 2.3
GoSite 94 2.4
RepuGen 94 4.3
BrandVerity 93 4.7

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