Trustpilot

About Trustpilot

Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals.

Screenshots & Videos

Trustpilot Demo - Monthly Review Breakdown

Pricing

Free Trial Not Available
Starts at $259.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

92%
Momentum

64%
Popularity

93%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

Trustpilot Awards

# 2 Most Worthy Reputation Management Software
Q3 2019

# 2 Fastest Growing Reputation Management Software
Q3 2019

# 1 Most Popular Reputation Management Software
Q3 2019

# 1 Most Searched Reputation Management Software
Q3 2019

Trustpilot Features

Show Feature Explanation

Show Missing Features

Reputation Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Trustpilot Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Plus $259.00 $259.00 per month

$259 Per Month Per Domain

Features

Features to Collect Reviews and Build Trust
- Automated Monthly Review Invitations - 200
- Invite Past Customers in First 90 Days - 200 Per Month
Marketing Tools to Help Grow
- Website Review Widgets - 8 Widgets to Display Star Rating and Review Count
- Ad-free Profile on Trustpilot.com
- Customize Profile Page
- Competitor Module
- Social Media Sharing Tools
- Downloadable Marketing Assets
Analytics & Insights to Guide Improvements
- Export Performance Data - Overview only
- Performance Data & Analytics
- Profile Page Engagement Data & Analytics
Admin & Support
- Live Chat
- User Logins - 3
- Additional Business Domains - Up to 3
Integrations
- Helpdesk & Customer Support Integrations
- Marketing Integrations
- Ecommerce Integrations
Purchasable Add-on Modules
- Product Reviews
- Location Reviews

Premium $629.00 $629.00 per month

$629 Per Month Per Domain

Features

Features to Collect Reviews and Build Trust
- Automated Monthly Review Invitations - 500
- Invite Past Customers in First 90 Days - 500 Per Month
Marketing Tools to Help Grow
- Website Review Widgets - Full Widget Library to Display Reviews, Rating, and Review Count
- Profile Page Promotions
- Ad-free Profile on Trustpilot.com
- Customize Profile Page
- Competitor Module
- Social Media Sharing Tools
- Downloadable Marketing Assets
Analytics & Insights to Guide Improvements
- Market & Competitive Insights - Basic Access
- Sentiment Analysis - Basic Access
- Trustscore Forecast - Default Forecast
- Export Performance Data - All Data
- Performance Data & Analytics
- Profile Page Engagement Data & Analytics
Admin & Support
- Dedicated Customer Success Manager
- Phone Support
- Live Chat
- User Logins - 10
- Additional Business Domains - Unlimited
- Single Sign on
Integrations
- Helpdesk & Customer Support Integrations
- Marketing Integrations
- Ecommerce Integrations
Purchasable Add-on Modules
- Connect
- Product Reviews
- Location Reviews

Advanced $1,059.00 $1,059.00 per month

$1,059 Per Month Per Domain

Features

Features to Collect Reviews and Build Trust
- Customizable Review Invitations
- Automated Monthly Review Invitations - 5000
- Invite Past Customers in First 90 Days - 5000 Per Month
Marketing Tools to Help Grow
- Website Review Widgets - Full Widget Library to Display Reviews, Rating, and Review Count
- Custom Website Widgets
- Email Review Widgets
- Targeted Review Showcasing
- Profile Page Promotions
- Ad-free Profile on Trustpilot.com
- Customize Profile Page
- Competitor Module
- Social Media Sharing Tools
- Downloadable Marketing Assets
Analytics & Insights to Guide Improvements
- Market & Competitive Insights - Basic Access
- Sentiment Analysis - Full Access
- Custom Review Tagging
- Trustscore Forecast - Custom Forecasts
- Export Performance Data - All Data
- Performance Data & Analytics
- Profile Page Engagement Data & Analytics
Admin & Support
- Dedicated Customer Success Manager
- Phone Support
- Live Chat
- User Logins - 20
- Additional Business Domains - Unlimited
- Single Sign on
Integrations
- Helpdesk & Customer Support Integrations
- Marketing Integrations
- Ecommerce Integrations
Purchasable Add-on Modules
- Connect
- Salesforce Integration
- Product Reviews
- Location Reviews

Enterprise Custom

Features

Features to Collect Reviews and Build Trust
- AI-Assisted Review Responses
- Customizable Review Invitations
- Automated Monthly Review Invitations - Unlimited
- Invite Past Customers in First 90 Days - Unlimited
Marketing Tools to Help Grow
- Website Review Widgets - Full Widget Library to Display Reviews, Rating, and Review Count
- Custom Website Widgets
- Email Review Widgets
- Targeted Review Showcasing
- Profile Page Promotions
- Ad-free Profile on Trustpilot.com
- Customize Profile Page
- Competitor Module
- Social Media Sharing Tools
- Downloadable Marketing Assets
Analytics & Insights to Guide Improvements
- Market & Competitive Insights - Full Access
- Review Spotlight
- Sentiment Analysis - Full Access
- Custom Review Tagging
- Trustscore Forecast - Custom Forecasts
- Export Performance Data - All Data
- Performance Data & Analytics
- Profile Page Engagement Data & Analytics
Admin & Support
- Expert Implementation and Strategic Support
- Dedicated Customer Success Manager
- Phone Support
- Live Chat
- User Logins - Unlimited
- Additional Business Domains - Unlimited
- Single Sign on
Integrations
- Helpdesk & Customer Support Integrations
- Marketing Integrations
- Ecommerce Integrations
Purchasable Add-on Modules
- Connect
- Salesforce Integration
- Product Reviews
- Location Reviews

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 24/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Trustpilot Pricing