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About Trustpilot

Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals.

Screenshots & Videos

Trustpilot Demo - Review Dashboard
Trustpilot Demo - Quicken Loans Profile Page
Trustpilot Demo - Monthly Review Breakdown
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    89%
  • Momentum
    73%
  • Popularity
    93%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Business Hours, Online

Trustpilot Awards

Trustpilot Features

Reputation Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Trustpilot Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 19/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Trustpilot Pricing.

Trustpilot Alternatives

View All Trustpilot Alternatives

Trustpilot Reviews

User Rating

4/5 (Based on 11,144 Ratings)

Ratings Distribution

  • Excellent

    66.7%
  • Very Good

    8.8%
  • Average

    3.7%
  • Poor

    2.6%
  • Terrible

    18.3%

Do You Use Trustpilot?

Write a Review

Trustpilot User Reviews

Videos on Trustpilot

Trustpilot Screenshots

Trustpilot FAQs

What is Trustpilot used for?

Trustpilot is Reputation Management Software. Trustpilot offers the following functionalities:

  • Social Media Metrics
  • Review Monitoring
  • Response Management
  • Customer Review Platform
  • Campaign Management
  • Sentiment Analysis
  • Social Media Monitoring

Learn more about Trustpilot features.

What are the top alternatives for Trustpilot?

Does Trustpilot provide API?

No, Trustpilot does not provide API.

Trustpilot Contact

Vendor Details

Copenhagen, Denmark

Contact Details

+45 89 87 15 73

https://www.trustpilot.com/

Social Media Handles

Grid Report for Trustpilot

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