What is Customer Engagement?

Social media engagement measures the public shares likes and comments for an online business' social media efforts. The engagement has historically been a common metric for evaluating social media performance but doesn't necessarily translate to sales.

Software with Customer Engagement

PRODUCT NAME	SW SCORE (OUT OF 100)	AGGREGATED RATINGS (OUT OF 5)
Buffer	98	4.1
Later	97	4.2
Hootsuite	97	3.6
SocialPilot	94	3.8
Sprinklr	93	3.9
Crowdfire	93	3
AgoraPulse	92	4.5
Statusbrew	92	4.7
eClincher	92	4.3
Zoho Social	92	4.6

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The process of setting the time for your content to get published later on the social media platform is called Auto Publishing. All you have to do is set the time and write the content. It is posted when the set time comes.

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