Home/Social Media Management Software/Sprout Social
Updated on: September 24, 2020
What is Sprout Social ?
Sprout Social - Social Media Management Software : SaaSworthy.com
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Sprout Social

A complete solution for customer enagagement
(2,091 Ratings) Write Review

Sprout Social is a social tool that manages, schedules, analyzes and publish content for brands on social channels. A methodological approach to Brands and customer engagement platform. Social CRM with integrated tools and targeted customers increases the productivity and enhances teamwork. It is used commonly on all sizes of industries.

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Sprout Social Features Show All Features

Sprout Social Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Chicago, IL / +1-866-878-3231
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Social Media Management Software

Sprout Social Pricing

Pricing ModelFree Trial , Subscription
Standard
$99 /User/Month

Essential tools for professionals.

Features

  • 5 social profiles
  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Review management
  • Profiles, keywords and locations monitoring
  • Tasking and social CRM tools
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps
Professional
$149 /User/Month

Powerful tools for social business.

Features

  • 10 social profiles
  • Includes features of Standard plan, plus
  • Competitive reports for Instagram, Facebook and Twitter
  • Incoming and outgoing message content tagging
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Response rate and time analysis reports
  • Trend analysis for Twitter keywords and hashtags
  • Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
  • Helpdesk integration
Advanced
$249 /User/Month

Advanced tools for social business at scale.

Features

  • Includes features of Professional plan, plus
  • Message Spike Alerts for increased message activity
  • Digital asset and content library
  • Chatbots with automation tools
  • Saved and suggested replies
  • Inbox rule builder for automated actions
  • Custom URL tracking
  • Twitter surveys to define CSAT or NPS
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Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Sprout Social FAQs

Sprout Social is Social Media Management Software. Sprout Social offers the following functionalities:

  • Content Management
  • Analytics (Social Media)
  • Auto Publishing
  • Brand Tracking
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Monitoring

Learn more about Sprout Social features.

The pricing for Sprout Social starts at $99.00 per user per month. Sprout Social has 3 different plans:

  • Standard at $99.00 per user per month.
  • Professional at $149.00 per user per month.
  • Advanced at $249.00 per user per month.

No, Sprout Social does not offer a free plan.

Learn more about Sprout Social pricing.

Yes, Sprout Social provides API.

Ask the Community View Community

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Sprout Social Reviews

OVERALL RATING
4
Based on 2,091 Rating(s)
Rating Distribution
  • 54.7 %
  • 35.4 %
  • 7.2 %
  • 1.7 %
  • 0.9 %
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Joseph MSource : g2crowd.com
(Reviewed on 30 July 2020)
"Best Social Media Manager I've ever used"

What do you like best?

It makes managing social media easy. The smart inbox and scheduling tools are second to none Review collected by and hosted on G2.com.

What do you dislike?

The cost if sprout is a little on the high side but overall it is worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do the free trial and don't get scared if the price tag until you see what it offers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Justifying the cost was the biggest issue but seeing how much time it saved us Durning the trial made it an easy choice to go a head and do it. Review collected by and hosted on G2.com.

...more
Brian SSource : g2crowd.com
(Reviewed on 29 June 2020)
"Sprout Social: The way social media automation should be."

What do you like best?

Features are all included in one place. With other tools, I had to pay for something I needed that wasn't included. If you need something to get the job done, it's there. Review collected by and hosted on G2.com.

What do you dislike?

I wish there was a discount for nonprofit organizations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With other automation sites, there were a lot of complex steps to take. With Sprout Social, it's very streamlined and easy to use. I used to miss comments or other interactions on social media with other companies but since switching to Sprout Social a year ago, I have been more able to interact with my customers than I had before. Review collected by and hosted on G2.com.

...more
Aadil BSource : g2crowd.com
(Reviewed on 19 June 2020)
"The Best Social Media Management Tool for B2B Businesses"

What do you like best?

If your social media management needs largely revolve around Reporting, Scheduling and Global Inbox Monitoring across channels, Sprout Social is your playground. With their professional plan, you get access to the above mentioned features which make managing and engaging your social media audiences a breeze. Review collected by and hosted on G2.com.

What do you dislike?

I wish we had access to a solid social media listening tool as part of their professional plan or as an add on module that were more affordable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The Global Inbox helps get messages from all your social channels - LinkedIn, Twitter, Facebook and Instagram into a single inbox on an ongoing basis which helps you keep tabs and stay in touch with your audiences. This eliminates the need to goto each social media channel and check notifications on a regular basis.

The reporting module gives you good insights on impressions and engagement trends.

The scheduling module helps you plan and execute on your social media publishing calendar. Review collected by and hosted on G2.com.

...more
Hannah PSource : g2crowd.com
(Reviewed on 15 June 2020)
"The BEST Social Scheduler"

What do you like best?

I love everything about this platform - it has everything a digital marketer could want in a content management system. One of my favorite features is the social listening and keyword search. I can set the keyword search up for a hashtag or phrase and the dashboard will be filled with posts and tweets that contain it. I can then go through and see if they are talking about our specific product and if so, engage with them. Review collected by and hosted on G2.com.

What do you dislike?

The price is pretty steep, but you are also getting a lot of features for your money. It is also possible to work with a representative to come up with a customized quote. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have found that it is easier to engage and respond to our clients in real-time with this system. It will notify me of a new comment and reviews that I can then respond to within the software. Review collected by and hosted on G2.com.

...more
Agency in Marketing and AdvertisingSource : g2crowd.com
(Reviewed on 25 May 2020)
"SproutSocial Checks Every Box for Social, Analytics & Productivity"

What do you like best?

Incredible customer service, evolving and new features, streamlined processes and analytics, plus an easy to use platform. I've been an avid user of Sprout for over eight years and it's changed the way I view my job and how to lead a team of marketing and creative experts. Review collected by and hosted on G2.com.

What do you dislike?

Sprout is great and does a wonderful job, even when APIs change quickly or impose limitations. Sprout Social is always finding a way to make things work seamlessly for their subscribers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As an agency, we've been able to show the true value of social to clients - from brand awareness, to paid social ads and the impact that social has on Google rankings. One of our businesses went from not ranking at all, to the top 5 on page 1 on Google when you search for "Restaurants Columbia MO." This was from social alone. Review collected by and hosted on G2.com.

...more
Jennifer WSource : g2crowd.com
(Reviewed on 27 April 2020)
"Fantastically Easy to Use"

What do you like best?

Sprout Social allows us to schedule posts out to all 30+ of our Facebook pages, as well as 3 LinkedIn Pages, 2 Twitter accounts, 1 Instagram account, and 1 Pinterest account with almost no work at all. Sprout also shows us anything that has already been posted on our pages so we can make sure we aren't overwhelming our audiences by sharing too many posts in a day on any particular page. It's also super easy to duplicate posts as well, so if you have a different image size for one platform than another, you can think of a clever caption, schedule the post, and then duplicate and replace the image. Review collected by and hosted on G2.com.

What do you dislike?

You can only select one Twitter account at a time, so you have to keep duplicating the post if you have multiple. Twitter is the only platform that does this on Sprout. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This tool helps cut down on time spent actually posting to social media platforms, leaving much more time to focus elsewhere. Review collected by and hosted on G2.com.

...more
Alina PSource : g2crowd.com
(Reviewed on 09 April 2020)
"Worth it!"

What do you like best?

I absolutely love this! The interface is really pretty and what I would call engaging, with tools that keep the minimalist touch and work well. It's important to know how our customers are reacting and interacting with our posts, so the analytics part of our social media posts is really necessary. When it comes to how SproutSocial features work with this need, I can tell that it does a good job and provides great results and reports to our business, and it interacts well with every social media application that allows me to keep track of.

I love how simple and just fast it is to just know what our customers want and how do they want it when I'm using SproutSocial. It's very simple to build a marketing strategy and work around it to obtain good results, and also schedule posts a long time ahead so it saves us much time to keep planning. Review collected by and hosted on G2.com.

What do you dislike?

No dislikes! This software is so professional and straightforward, which has helped me change my methods of digital marketing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I really love this software and I think everyone should use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I think this software has allowed us to see the bigger picture when it comes to digital marketing, which is something that is constantly changing as people and trends change and evolve into something new. It's not a good thing to keep on using the same old methods that we used to use, and SproutSocial has shown us more ways to work on these new methods and use them to improve our social interaction with our customers and users. I really like that I can customize wholly every post in all social media apps so they have more originality and know how well they're doing, and there's obviously an improvement in how the users react to every post ever since we started using it! It makes me really happy to see that the digital marketing part of the business is doing great. Review collected by and hosted on G2.com.

...more
Manjeet SSource : g2crowd.com
(Reviewed on 20 March 2020)
"Sproutsocial help us to manage Social Media Postings for our clients and for our own pages"

What do you like best?

I have been using Sproutsocial for a few months, and I am totally satisfied with this tool. This tool help us to connect our social media platforms and schedule posts across all social media platforms. This saves a lot of our time which earlier used to go in scheduling posts on different social platforms. It saves a lot of our time . Review collected by and hosted on G2.com.

What do you dislike?

This tool is best & i have found no issue with this tool Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This tool is best for social media scheduling across all social media platforms Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This tool helps me to schedule my posts across all social platforms and we can also analyze the performance of our social media posts whether they are going in the right direction or not Review collected by and hosted on G2.com.

...more
Agency in Computer SoftwareSource : g2crowd.com
(Reviewed on 04 February 2020)
"Sprout Social - Solves My Challenge for Channel Partner Social Media Marketing"

What do you like best?

Sprout Social is efficient and extremely effective. It doesn't try to be everything - and is more intuitive than other social media management platforms (e.g. HootSuite). The analytics are meaningful - clean and crisp. The customer support is very responsive and helpful.

What do you dislike?

After almost 6 years of using Sprout Social, no problems to date - still understanding its capabilities.

Recommendations to others considering the product:

Don't hesitate to contact their support department - very helpful - eager to assist.

What problems are you solving with the product? What benefits have you realized?

I run a managed service of social media for channel partners for Sage Intacct Inc. (the leading midmarket cloud financial software). I needed an intuitive service to manage multiple social media platforms (Twitter, LinkedIn, Facebook) for multiple channel partners - and the ability to schedule updates in advance.

...more
Anthony BSource : g2crowd.com
(Reviewed on 07 January 2020)
"Perfect for organizing social networks"

What do you like best?

I could not do my job without Social Sprout. It provides us with an all-in-one package to process incoming messages and requests, as well as track and report on our work. The publication feature allows us to schedule all publications in advance on free days.

What do you dislike?

Sprout has a high cost compared to other similar tools, but when we consider all the work that saves us we feel comfortable with the investment.

Recommendations to others considering the product:

In general, I recommend Social Sprout to people and companies that take into account their presence in social networks.

What problems are you solving with the product? What benefits have you realized?

Sprout Social has done a great job helping us publish on social networks. It is a tool that has saved us a lot of work time. The management of our social networks has never been so easy since we use Sprout Social.

...more
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Videos on Sprout Social

What is Sprout Social? An Overview of the Social Media Management Tool
Sprout Social Is Built On An Idea

Sprout Social Screenshots

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Sprout Social Slides

How to Create a Content Strategy for Your Employee Advocacy Platform
Using Social Media Analytics to Create Better Content

Articles on Sprout Social

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