Home/Social Media Management Software/Sprout Social
Updated on: July 17, 2019
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Sprout Social - Social Media Management Software : SaaSworthy.com
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Sprout Social

A complete solution for customer enagagement
(542 Ratings) Write Review

Sprout Social is a social tool that manages, schedules, analyzes and publish content for brands on social channels. A methodological approach to Brands and customer engagement platform. Social CRM with integrated tools and targeted customers increases the productivity and enhances teamwork. It is used commonly on all sizes of industries.

Sprout Social Features Show All Features

Sprout Social Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Chicago, IL / +1-866-878-3231
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Social Media Management Software

Sprout Social Pricing

Pricing ModelFree Trial , Subscription
How much does Sprout Social cost ?
The pricing for Sprout Social starts at $99.0 per user per month. Sprout Social has 3 different plans such as - Premium at $99.0 per user per month, Corporate at $149.0 per user per month and Enterprise at $249.0 per user per month.
Premium
$99 /User/Month

Essential tools for professionals.

Features

  • Complete Social Media Management
  • All-in-one Social Inbox
  • Monitor Profiles, Keywords and Locations
  • Tasking and Social CRM Toolset
  • Publish, Schedule, Draft and Queue Posts
  • Social Content Calendar
  • Group, Profile and Post-Level Reporting
  • iOS and Android Mobile Apps
  • Includes 10 Social Profiles
Corporate
$149 /User/Month

Powerful tools for social business.

Features

  • Includes features of Premium plan, plus
  • Tag, Categorize and Report on Inbox Messages
  • Trends and Engagement Reports
  • Team and Productivity Reporting
  • Approval Workflow and Audience Targeting
  • Campaign Tagging and Reporting
  • Competitive Benchmark Reporting
  • Add-on: Advanced Social Listening Suite
  • Includes 15 Social Profiles
Enterprise
$249 /User/Month

Advanced tools for social business at scale.

Features

  • Includes features of Corporate plan, plus
  • Advanced Customer Care Tools and Reports
  • Advanced Keyword Report
  • Build Custom Chatbots with Automation Tools
  • Custom URL Tracking
  • Store Media in a Shared Asset Library
  • Report Builder and Scheduled Report Delivery
  • Includes 20 Social Profiles
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Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Sprout Social Reviews

OVERALL RATING
4.4
Based on 542 Rating(s)
Rating Distribution
  • 470
  • 63
  • 7
  • 2
  • 0
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Source : g2crowd.com
(Reviewed on 04 July 2019)
"Best Social Media Marketing Tool"

What do you like best?

Sprout provides me with all the features that I need to reach my target audience. It is one of the best tool for social media marketing. One of the functionalities that I like most is the publications which are very easy to program and publish. I also use the statistics to get useful information from my social network activities. With Sprout Social, I can schedule posts in advance and send them at once. I like the fact that I can use links on Facebook, Twitter, and Instagram. They have a thorough reporting function, and I get daily.

What do you dislike?

One of the things I dislike about Sprout Social is that it is pricey. Therefore it is not ideal for small businesses. However, you can use the free plan, but the features and functions are limited.

Recommendations to others considering the product:

Sprout Social is a must for all businesses which uses social media every day. If you want to make your business profitable from your social networks, you should consider Sprout Social. You will be able to send information across different platforms at once.

What problems are you solving with the product? What benefits have you realized?

Through Sprout Social, my business can turn the insights I get into business solutions for my clients. I get monthly reports on the engagement on each social media platform. With this, my business has saved time and money.

...more
Source : g2crowd.com
(Reviewed on 01 July 2019)
""Planning Game Changer""

What do you like best?

It used to take me days to plan the majority of the social substance for the 3 brands I oversee, yet having the option to put it across the board spot (and set up repeating posts) has been a colossal help for me.

What do you dislike?

I wish there was an approach to have individuals without real records go into the product to survey. The blessing is extraordinary, however the general population who endorse my work needn't bother with full access to everything inside the product. My workaround has been to placed it in broadened List configuration and fare a PDF, yet even that is somewhat inconvenient.

Recommendations to others considering the product:

Their introduction procedure is extraordinary. Like week by week trainings that are an hour long. It's a major ordeal. Which is fine, yet I simply didn't feel like I required that. appeared somewhat inefficient of time. It's natural enough to not require the preparation.

What problems are you solving with the product? What benefits have you realized?

It spares time by not hauling and drop my social substance into each unique stage from an exceed expectations sheet.

...more
Source : g2crowd.com
(Reviewed on 27 June 2019)
"Best social media management software on the market!"

What do you like best?

I absolutely love how user friendly/intuitive it is. From the way it's structured, to the way you can collaborate, assign tasks, monitor all social messages/engagements, and analyze reports--it's the best one I've used--and I've used a handful! I love how you can run competitor reports, cross platform reports, and even team reports. I love how the publishing has three different views: month, week, and list. The list view allows me to export the month into a PDF and allows the client to see the visual and written content for each post so I can get it easily approved.

What do you dislike?

The only feature I wish it had, was the ability to edit what the "compared to" section of time is in reporting. It automatically does the most recent time period based on the selected amount of time (for example: If I wanted to know what Q2 numbers were, I would select those three months, and it would compare those numbers to Q1--the most recent 3 months before that). However, there are times it would be more beneficial for me to compare it to YOY numbers (year-over-year).

Recommendations to others considering the product:

Don't waste your time with any other social media management softwares. This one is the real deal and worth every penny.

What problems are you solving with the product? What benefits have you realized?

Easy exporting of content calendars for client approval--saves a ton of time and looks professional--all in two clicks! It also has allowed me to keep close track of everything coming into the 26 different social accounts I manage. I wouldn't be able to do it without Sprout!

...more
Verified ReviewerSource : capterra.com
(Reviewed on 24 June 2019)
Great Social Tool to Manager Multiple Brands

Pros: Allows us to collaborate across our team with members in different locations. Love the notifications and ability to respond directly to social posts within the app. The ability to email posts to certain non-users helps, and being able to tag content types makes organization easy. The including reporting is robust and provides enough information across multiple platforms to make good decisions. The single inbox is ideal and is the reason we continue to use the platform. It's great to know if something was handled and by which user and the sense of accomplishment is there once you clear your inbox.

Cons: The listening tools are a separate cost and for our brands becomes too expensive to commit to. Which it had more feature built in like other platforms to scour and collect keyword mentions across other platforms (not just social).

Overall: For the most part gives us an all-in-one social media management and creation tool. Perfect for collaboration and the structure of permissions and approvals helps on a team level.

...more
Source : g2crowd.com
(Reviewed on 24 June 2019)
"New to Sprout and already a cut above"

What do you like best?

We've recently become Sprout Social users and the robust feature set is exactly what we were hoping for in a social media management system. We've tried other platforms and found them to be lacking, hard-to-use, or limited in features and functionality. Sprout's platform is very intuitive and we were able to get our team set up to use it in very short order.

What do you dislike?

So far, nothing. We're very pleased at how well the system functions.

Recommendations to others considering the product:

Sprout is definitely a tool for those looking for robust social media management capabilities. Because it is an investment, I'd recommend that smaller agencies and/or organizations take a careful look at whether it's one that fits their needs. It was the right choice for us, but may be a bit of overkill much for smaller firms not doing a great deal of work in social.

What problems are you solving with the product? What benefits have you realized?

Our mantra has been work smarter, not harder. Sprout has helped us streamline our processes and become more efficient, freeing up additional time that can be allocated for other projects.

...more
Verified ReviewerSource : capterra.com
(Reviewed on 20 June 2019)
Automating Social Media Posts

Pros: Ability to connect all of my social profiles in one place. One article and it posts to all sites at one time. The greatest area is the platform dashboard is self-explanatory.

Cons: The pricing is a bit high but just one sales pays off quickly.

Overall: Great!

...more
Source : g2crowd.com
(Reviewed on 18 June 2019)
"I love Sprout!"

What do you like best?

Sprout is so easy to use- gone are the days of excel spreadsheets! Love that we can create and schedule posts in a calendar view- makes life a ton easier. Getting client approval in Sprout is easy, too. They can view posts on their phone or computer and all they have to do is click "approve". If they don't approve, we can chat and make edits directly in Sprout. No more excel spreadsheets doing back and forth.

What do you dislike?

I've noticed that when tagging, sometimes Sprout won't let me tag people pages in Facebook or LinkedIn content. So it is annoying to post, then have to go edit the posts to include tags. Works just fine for business pages though.

What problems are you solving with the product? What benefits have you realized?

Its definitely a time saver. Can post to all platforms at once and get client approval/edits directly in the system. If you do anything on social media, you need sprout to save you time/headaches. Plus, the reports are great for their charts. Can probably get the data directly from the social platforms, but this is fast and all in one place.

...more
Source : g2crowd.com
(Reviewed on 08 June 2019)
"is a good choice to manage the management of social networks."

What do you like best?

its interface is solid and efficient to manage, I like it allows you to manage social networks in a very useful way, because it allows you to attach multiple profiles from different platforms thus achieving a practical and simple management of these networks.

What do you dislike?

I think the only mistake I've noticed about this tool is that the session can be closed spontaneously, from one moment to the next this can happen even if you are handling the tool this happens I think it is a very particular error that could be improved.

What problems are you solving with the product? What benefits have you realized?

thanks to these tools you can manage social networks in a very creative and useful way because it allows you to manage multiple networks from different platforms thus managing and managing these networks.

...more
Source : g2crowd.com
(Reviewed on 06 June 2019)
"My Favorite Dashboard"

What do you like best?

I'm a visual person and love the "calendar" type dashboard. Posting is extremely easy. You can get figure it out without any training very quickly. You can toggle between the different social accounts with a click of a button.

What do you dislike?

Sprout charges you per user/month. One user $149.99, two users $299.9, three users $449.97 etc. Price can jump up on you pretty quickly if you have multiple users. Also, once you sign up you get hounded by their representatives via email. Most of it is support/training related...

What problems are you solving with the product? What benefits have you realized?

Easily able to schedule posts between internal team and agency. Also use the "listening" tool to tracking our brand and keywords surrounding our brand.

...more
Source : g2crowd.com
(Reviewed on 05 June 2019)
"The best social media monitoring platform "

What do you like best?

Sprout Social has a clean, simple interface that is easy to use. And, it provides high-quality, accurate reports in real-time. I’ve used a lot of social media management tools and this is by far my favorite. (Way better than Salesforce’s “Social Studio” which isn’t worth a dime.)

What do you dislike?

Sprout Social is constantly updating and improving their platform. While this is good, more than an email or notification would be helpful. Instead, perhaps a short video showing what’s new, how to use it, & why it benefits the customer.

Recommendations to others considering the product:

Try it!! So worth it. The best platform for tracking your social media!

What problems are you solving with the product? What benefits have you realized?

Sprout Social has helped with:

- publishing / scheduling posts

- tracking competitors

- tracking hashtags

- monitoring all company social channels

- pull clean, accurate reports of our channels engagement, followers, messages, etc. These reports include detailed analytics.

Sprout Social is my #1 recommended social media monitoring/management platform. The app is great & the customer service is superb! Very timely & helpful.

...more
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Sprout Social Screenshots

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Sprout Social Demo - Reports
Sprout Social Demo - Task
Sprout Social Demo - Schedule
Sprout Social Demo - Draft Approval
Sprout Social Demo - Publish
Sprout Social Demo - Smart Inbox
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Sprout Social Demo - Reports
Sprout Social Demo - Task
Sprout Social Demo - Schedule
Sprout Social Demo - Draft Approval
Sprout Social Demo - Publish
Sprout Social Demo - Smart Inbox

Sprout Social Awards

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