Sprout Social is a social tool that manages, schedules, analyzes and publish content for brands on social channels. A methodological approach to Brands and customer engagement platform. Social CRM with integrated tools and targeted customers increases the productivity and enhances teamwork. It is used commonly on all sizes of industries.
|Support||24/7 (Live rep) Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Contact||Chicago, IL / +1-866-878-3231|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Social Media Management Software|
Essential tools for professionals.
Powerful tools for social business.
Advanced tools for social business at scale.
Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
It's great if you're a big organization who needs a lot of monitoring and has a team of more than about 5. I would totally recommend it for an entire digital marketing team. It's great for attributing tasks and scheduling in posts. It has a variety of things in the suite that would really help out a huge team, and I liked the integration for sure.
It's just too much for a small team. We didn't need all the bells and whistles and honestly there seems to be no way to opt out. We also didn't love the constant sales calls pressuring us into buying. Thanks but no thanks. We'd get calls and emails and it was way too much pressure when we were trying out options.
It's best for big organizations with big teams. We're just not big enough to take advantage of the suite of features. But I really think they're doing great things. It just wasn't for us.
We didn't end up using this program but I liked the editorial calendars a lot. I also liked the ability to monitor everything - the analytics on this program are amazing. I will say they're the best I've seen.
The tool is easy to use and I like the analytics available. It makes social media management a lot easier
The tool is a bit pricey for smaller companies.
It is a great tool, helps social media management and analytics. Easy to use and generates nice looking reports
Post scheduling and monitoring. Sprout Social makes it easy to generate reports and see what is working on your strategy
Compared to other management tools, Sprout offers the most must-haves that you didn't know you needed. When wanting to change the time a post is supposed to go live, you can drag and drop the post to a different time slot in the calendar. Most other tools require you to go into the post and change the time. This might not seem like much, but when you need to readjust your calendar, this saves you a lot of time. I also love the fact that you can schedule a retweet for Twitter.
The UI could be more straightforward and more intuitive. Often, things that you are looking for are buried under a set of menus.
Give it a try. My previous company switched from Sprout to another platform, and some of the features were deeply missed.
It solves most social media management needs. Like I stated for the What I like best section. Being able to schedule a retweet and also having the ability to drag and drop a post to change the time it goes out is great.
I like that I am able to post content to several different social media pages in the click of the button. Sprout keeps me organized and saves me time from week to week.
It can be on the pricey side for a small company. I also had to reconnect profiles every few months for sometimes things would disconnect.
It has saved me many many hours! I am able to pull reports, create posts, and see my scheduled posts with a quick glance on the calendar.
I started using Sprout Social 3 years ago, and it's improved a lot over time.
The integrations occasionally break, and the analytics are different than they are on native social platforms (it's hard to tell which is correct).
Sprout lets us manage all of our social media platforms from one place. It's perfect for a B2B company like ours.
It's easy to schedule content and edit for each platform
The interface is a little overwhelming and difficult to navigate if you aren't a seasoned pro or are learning it on your own.
One of the best options out there for social media management and analytics, just be prepared to have to really make an effort to learn how to use it.
Previously I would have to schedule a post on one platform and then have to open up a new post and either type it out or copy paste and make changes for the next scheduled post, but now I can just duplicate or schedule and duplicate all at once which makes it so much easier and less time consuming.
Everything is in one place! I like that I can see my calendar, platforms and users in one dashbord.
Sometimes is glitchy - can't customize the dashboard.
Content calendar management. Having multiple users on a team manage social media.
Sprout provides me with all the features that I need to reach my target audience. It is one of the best tool for social media marketing. One of the functionalities that I like most is the publications which are very easy to program and publish. I also use the statistics to get useful information from my social network activities. With Sprout Social, I can schedule posts in advance and send them at once. I like the fact that I can use links on Facebook, Twitter, and Instagram. They have a thorough reporting function, and I get daily.
One of the things I dislike about Sprout Social is that it is pricey. Therefore it is not ideal for small businesses. However, you can use the free plan, but the features and functions are limited.
Sprout Social is a must for all businesses which uses social media every day. If you want to make your business profitable from your social networks, you should consider Sprout Social. You will be able to send information across different platforms at once.
Through Sprout Social, my business can turn the insights I get into business solutions for my clients. I get monthly reports on the engagement on each social media platform. With this, my business has saved time and money.
It used to take me days to plan the majority of the social substance for the 3 brands I oversee, yet having the option to put it across the board spot (and set up repeating posts) has been a colossal help for me.
I wish there was an approach to have individuals without real records go into the product to survey. The blessing is extraordinary, however the general population who endorse my work needn't bother with full access to everything inside the product. My workaround has been to placed it in broadened List configuration and fare a PDF, yet even that is somewhat inconvenient.
Their introduction procedure is extraordinary. Like week by week trainings that are an hour long. It's a major ordeal. Which is fine, yet I simply didn't feel like I required that. appeared somewhat inefficient of time. It's natural enough to not require the preparation.
It spares time by not hauling and drop my social substance into each unique stage from an exceed expectations sheet.
I absolutely love how user friendly/intuitive it is. From the way it's structured, to the way you can collaborate, assign tasks, monitor all social messages/engagements, and analyze reports--it's the best one I've used--and I've used a handful! I love how you can run competitor reports, cross platform reports, and even team reports. I love how the publishing has three different views: month, week, and list. The list view allows me to export the month into a PDF and allows the client to see the visual and written content for each post so I can get it easily approved.
The only feature I wish it had, was the ability to edit what the "compared to" section of time is in reporting. It automatically does the most recent time period based on the selected amount of time (for example: If I wanted to know what Q2 numbers were, I would select those three months, and it would compare those numbers to Q1--the most recent 3 months before that). However, there are times it would be more beneficial for me to compare it to YOY numbers (year-over-year).
Don't waste your time with any other social media management softwares. This one is the real deal and worth every penny.
Easy exporting of content calendars for client approval--saves a ton of time and looks professional--all in two clicks! It also has allowed me to keep close track of everything coming into the 26 different social accounts I manage. I wouldn't be able to do it without Sprout!