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About Bazaarvoice

Bazaarvoice is a shopper engagement platform that enables businesses to control how they can collect, distribute and display content created by their own customers. Through this platform, users can improve the entire shopping experience of customers through efficient marketing campaigns. Businesses can distribute the content created by customers to retailers located all around the world. This helps them to scale their brand, win new customers in new markets and grow revenue. With the help of Bazaarvoice, users can generate actionable insights and use them to improve their products, reduce return rates of sold products and upgrade their marketing strategies. The platform helps users to turn their fans into their strongest advocates by replying to their questions, displaying their generated content to the leading retailers and allowing them to offer product reviews and opinions to their peers. Furthermore, Bazaarvoice also assists businesses while launching new products in the market by connecting them to a targeted sampling community that can generate great content.

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Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Bazaarvoice Features

Product Reviews

Allows customer to rate and review the product on your website

Revenue Management

Professional management of your revenue to ensure growth of your business

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Engagement

Enables the brand to maintain contact with their potential customers

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Content Management

Helps you to create and customize your contents to make user and SEO friendly
Bazaarvoice Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 11/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Bazaarvoice Pricing

Bazaarvoice Alternatives

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Bazaarvoice Reviews

User Rating

4.4/5 (Based on 572 Ratings)

Rating Distribution

  • Excellent

    57.5%
  • Very Good

    31.3%
  • Average

    5.2%
  • Poor

    2.6%
  • Terrible

    3.3%

User Sentiments

Extensive Syndication Network, Excellent Customer Support, Robust Review Moderation, Valuable Customer Insights

Expensive Pricing, Outdated User Interface, Technical Onboarding Issues, Inconsistent Review Moderation

Do You Use Bazaarvoice?

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Review Summary

Bazaarvoice garners mixed reviews from users. Many praise its intuitive interface, comprehensive analytics, and strong customer support. They also appreciate its ability to collect and showcase customer reviews, as well as its social media integration features. However, some users criticize the platform's reporting capabilities, finding them to be limited and lacking in customization options. Additionally, there are concerns about the accuracy and authenticity of some reviews, as well as the platform's ability to handle large volumes of data.

Pros

  • Helps brands collect and analyze customer feedback from various sources.
  • Intuitive interface and robust reporting capabilities make data interpretation easy.
  • Enhances online reputation and builds trust among potential customers.

Cons

  • Steep learning curve and implementation challenges for complex use cases.
  • Limited customization options and lack of advanced analytics features.
  • Can be expensive for small businesses and startups.

Bazaarvoice Reviews

AI-Generated from the text of User Reviews

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Bazaarvoice FAQs

What is Bazaarvoice used for?

Bazaarvoice offers the following functionalities:

  • Product Reviews
  • Revenue Management
  • Response Management
  • Customer Engagement
  • Review Monitoring
  • Content Management

Learn more about Bazaarvoice features.

Does Bazaarvoice provide API?

Yes, Bazaarvoice provides API.

Bazaarvoice Contact

Vendor Details

Austin, Texas

Contact Details

(866) 522-9227

https://www.bazaarvoice.com/

Social Media Handles

Customers

Turtle Wax
Canon
Maybelline
ASDA
Parachute
Netrauta Taloon
TTI
Supercheap Auto
Unilever
Officeworks
Loreal Australia
Rael
MAM
Nestle
Tuckernuck

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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