Genesys PureEngage is a customer experience management software that offers help to its users with a personalized and self-centric approach across its all channels. This way, it allows the users to create their own brand loyalty. The software offers multi-cloud and omnichannel customer engagement solutions to its users. Users can meet their business needs in an efficient manner with the help of the software. Genesys Pure Engage allows them to integrate all of their systems while leveraging out existing investments at the same time. With Genesys PureEngage, users can even unify all their customer engaging teams, right from marketing to the service and support team. The application combines real-time journeys along with intelligent and world-class routing and digital transformations. It helps users to communicate with their clients in a personalized way, across voice, web, mobile, chats, social media and other messaging channels. Users can gain visibility in all skilled resources within a short span of time by using the predictive matching feature if the software. Finally, the software allows users to artificial intelligence in order to automate the dialogues and hire the top agents with predictive routing in the assisted services.
Organization Types Supported
Modes of Support
Premium Plans ( Quotation Based )
Genesys PureEngage Custom
Disclaimer: The pricing details were last updated on 18/12/2019 from theand may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Genesys PureEngage Pricing.
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Y-Axis improves e...
What are the top alternatives for Genesys PureEngage?
Does Genesys PureEngage provide API?
Yes, Genesys PureEngage provides API.
Vendor DetailsDaly City, California
Social Media Handles
This research is curated from diverse authoritative sources; feel free to share your feedback at firstname.lastname@example.org
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.