Netomi’s Customer Experience AI platform is the industry leader in resolving customer service issues. The patented AI offers accuracy and customer satisfaction that is unparalleled, and yet is incredibly easy to get up and running. It integrates with live agents and other business systems, enabling automated resolution via chat, social media, voice, and email. Netomi provides a great customer experience and at the same time, reduces support costs and enhances revenue. It is the ideal solution for organizations looking to improve their customer service experience.
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Platforms Supported
Organization Types Supported
API Support
Modes of Support
Multi-language Support
Available in multiple languages to support global customersRouting
Helps to create optimal routes/paths to reach a location timely, safely and convenientlyAI based Chatbots
Automated replies are sent using self-learning chatbots via artificial intelligencePredictive Analysis
Predicts customer behaviour and emerging trends based on real-time conversationsCustomer Feedback
Helps the website owner to receive customer feedback directly from the websiteChat (Messaging)
Allows users to collaborate better by exchanging views and collect information through chatting or textingKnowledge Database
Lets you have an access to all your past chat history and documentsFlexible Search
Offers flexible search options to find and extract specific data from the databaseWorkflow Management
Helps in managing and ensuring smooth flow of the tasks assigned to a team or organizationFree Trial
Not available
Pricing Plans
Netomi Custom
Features
Disclaimer: The pricing details were last updated on 27/12/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Netomi Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
A Tale of Two Cus...
What is Netomi used for?
Learn more about Netomi features.
Does Netomi provide API?
No, Netomi does not provide API.
Vendor Details
San Mateo, California Founded : 2017Social Media Handles
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