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About Netomi

Netomi’s Customer Experience AI platform is the industry leader in resolving customer service issues. The patented AI offers accuracy and customer satisfaction that is unparalleled, and yet is incredibly easy to get up and running. It integrates with live agents and other business systems, enabling automated resolution via chat, social media, voice, and email. Netomi provides a great customer experience and at the same time, reduces support costs and enhances revenue. It is the ideal solution for organizations looking to improve their customer service experience.

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Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Netomi Features

Multi-language Support

Available in multiple languages to support global customers

Routing

Helps to create optimal routes/paths to reach a location timely, safely and conveniently

AI based Chatbots

Automated replies are sent using self-learning chatbots via artificial intelligence

Predictive Analysis

Predicts customer behaviour and emerging trends based on real-time conversations

Customer Feedback

Helps the website owner to receive customer feedback directly from the website

Chat (Messaging)

Allows users to collaborate better by exchanging views and collect information through chatting or texting

Knowledge Database

Lets you have an access to all your past chat history and documents

Flexible Search

Offers flexible search options to find and extract specific data from the database

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
Netomi Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 27/12/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Netomi Alternatives

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Netomi Reviews

User Rating

4.9/5 (Based on 15 Ratings)

Rating Distribution

  • Excellent

    86.7%
  • Very Good

    13.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

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Videos on Netomi

Netomi FAQs

What is Netomi used for?

Netomi offers the following functionalities:

  • Multi-language Support
  • Routing
  • AI based Chatbots
  • Predictive Analysis
  • Customer Feedback
  • Chat (Messaging)
  • Knowledge Database
  • Flexible Search
  • Workflow Management

Learn more about Netomi features.

Does Netomi provide API?

No, Netomi does not provide API.

Netomi Contact

Vendor Details

San Mateo, California Founded : 2017

Contact Details

Not available

https://www.netomi.com/

Social Media Handles

Customers

HARRY Rosen
BREX
GONG
WESTJET

Netomi Integrations

Disclaimer

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