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Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers.
|Support||24/7 (Live rep) Online||Customer Type||Individuals Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||New York, New York|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac||Category||Chatbots Software|
Disclaimer: The pricing details were last updated on 13/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
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