Home/Chatbots Software/Haptik
Updated on: October 20, 2021

What is Haptik ?


Artificial Intelligence Platform With Virtual Assistants
(47 Ratings) Write Review

Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers.

Haptik Technical details

Support 24/7 (Live rep) Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number New York, New York
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Chatbots Software

Haptik Pricing

Pricing ModelQuotation Based


  • Product Recommendations
  • User Reviews
  • Product Q&A
  • Product Search
  • Omnichannel (Offline + Online)
  • Lead Qualification
  • Product Recommendations
  • Upsell / Cross-Sell
  • Interest Calculators
  • Application Forms
  • Voice-Enabled
  • Agent Chat
  • Enterprise-Grade
  • CRM Integrations

Disclaimer: The pricing details were last updated on 13/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Haptik pricing.

Haptik FAQs

Yes, Haptik provides API.

Ask the Community View Community

Haptik Alternatives Haptik Alternatives

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Freshdesk Messaging ...
Freshdesk Messaging ... Freshdesk Messaging helps businesses deploy custom chatbots in minutes, increase website and in-app... read more
Visit Website
WotNot WotNot is a multi-lingual, cost-effective no-code chatbox platform designed to grow your business... read more
Visit Website
Conversational AI Bo...
Conversational AI Bo... Conversational AI is a chatbot development software that enables the user to create AI-powered... read more
Visit Website
QuickReply.ai QuickReply.ai, as the name suggests is a smart chatbot development software developed specifically... read more
Visit Website
Talla Talla is an Artificial Intelligence (AI-powered) automation platform that is designed to enhance... read more
Visit Website
Quickchat Quickchat is an AI-powered online platform that enables you to have virtual multilingual assistants... read more
Visit Website
Nuacem Nuacem software is a Conversational Intelligence platform used to engage customers through... read more
Visit Website
Alterra Alterra is a powerful Artificial Intelligent-powered assistant ideal for web-based enterprises and... read more
Visit Website

Videos on Haptik

How Haptik enabled customer support automation for the World's 3rd largest Telecom
How Haptik enabled customer support automation for the World's 3rd largest Telecom
AI Recommendations | Leverage Actionable Insights from Conversational Data w/ Intelligent Analytics
Enable AI-driven Customer Support with Haptik's out-of-the-box Zendesk Integration
Enable Intelligent Virtual Assistants for Salesforce Service Cloud
Haptik - iOS preview
Live Chat
Haptik Builds World’s Largest WhatsApp Chatbot for Govt. of India to Raise COVID-19 Awareness
Conversational Commerce: Sales Assistant for Websites, Apps and Messaging Channels

Haptik Screenshots

General Reminder
Analytics Dashboard
General Reminder
Analytics Dashboard

Download white papers and ebooks on Haptik View All Downloads

Purr-fecting Customer Support with Sia - an Intelligent Virtual Assistant
SleepyCat partnered with Haptik to build SIA - an Intelligent Virtual Assistant to scale Customer Support efforts and...
read more
Stepping up Customer Service with ‘Fixie’ powered by Haptik
Onsitego partnered with Haptik to build an Intelligent Virtual Assistant called ‘Fixie’. The virtual assistant...
read more
Increasing Add-to-Carts with an AI- Shopping Assistant
Tata CliQ partnered with Haptik to build an AI Shopping Assistant called CliQ genie for their website and android app.



Haptik Integration

Zendesk Chat
(2587 RATINGS) Live Chat Software
(23690 RATINGS) CRM Software


The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com