Qualtrics customer experience is a customer experience management platform helping world’s top B2B organizations, designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organization. With 27 channels and 128 data sources all feeding into one platform, lets you capture real-time feedback from customers. The platform lets you go beyond measurement and take the actions that will generate real business value.It tells you exactly how to retain customers- with this platform you can uncover trends, patterns, and key drivers of customer loyalty with iQ, the platform’s predictive intelligent engine; access prescriptive insights instantly so you can focus on the areas that will maximize impact. It automatically sends recommended actions to the right teams so they can take steps that will improve customer satisfaction, spending, and loyalty. Customer issues are resolved faster to reduce churn; lets them post their experience on any social and then gather that information to address the issues faced by them. The drag and drop integrations automatically trigger actions in ticketing systems, messaging apps, and more to create a single system of action that puts the customer at the heart of the organisation.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
Qualtrics Customer Experience Custom
Features
Disclaimer: The pricing details were last updated on 18/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
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What is Qualtrics...
How Great Custome...
The Qualtrics Cus...
CX Text iQ Dashboard
Executive Dashboard
Predict iQ Data
CX Benchmarks
What are the top alternatives for Qualtrics Customer Experience?
Does Qualtrics Customer Experience provide API?
No, Qualtrics Customer Experience does not provide API.
Vendor Details
Seattle, WashingtonContact Details
+1 385 203 4999
https://www.qualtrics.com/customer-experience/
Social Media Handles
Not available
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