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Updated on: October 6, 2022
WebsiteAlive - Live Chat Software
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

WebsiteAlive

Live Chat Software for Sales and Customer Happiness
(10 Ratings) Write Review

What is WebsiteAlive and how does it work?

WebsiteAlive is customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications.

WebsiteAlive Awards

WebsiteAlive Features Show All Features

WebsiteAlive Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Houston, TX 77027 / 1-888-696-4513
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://www.websitealive.com/
Category Live Chat Software

WebsiteAlive Pricing

Pricing ModelSubscription
AliveChat
$30 /Month

$20 per Month per Additional License

Features

  • 1 Operator License
  • Unlimited Chats
  • Mobile Chat
  • Customization
  • Visitor Tracking and Invitations
  • Chat Transcripts
  • Admin Rights
  • Co-Chat
  • Visitor Chat Window
  • Multiple Websites
  • Offline Email Form
  • Language/Localization
  • Fonts
  • Proactive Pop-Ups
  • Chat Button Gallery
  • Operator Profile Photo
  • Live Site Monitor
  • Visitor Footprints
  • Referrer and Entry URLs
  • Geo-Location
  • Efficient Call Routing
  • Call Queue
  • Multiple Departments
  • Pre-Chat Survey
  • End-of-Chat Survey
  • Multiple Chat Lines
  • Call Transfer
  • Spell Check
  • Auto-Send Chat to Emails (Admin)
  • Chat Labels
  • Proactive Pop-Up Invites
  • Automatic Proactive Pop-Ups
  • Past Chat Lookup
  • SSL Secured Chat
  • Typing Indicator
  • Hotkeys and Canned Phrases
  • Auto-Greetings
  • Chat Emailed to Visitors
  • Return Visitor Recognition
  • Internal Operator Chat
  • Page Tagging
  • Survey Results
  • Proactive Pop-up Invitation Report
  • Email and Ticket Support
  • Live Chat Support
  • Phone Support
AliveChat Plus
$50 /Month

$40 per Month per Additional license

Features

  • 1 Operator License
  • Unlimited Chats
  • Includes features of Alive Chat plan, plus
  • Desktop Screen Sharing
  • Reporting Suite
  • Visitor Recorder
  • Site Traffic Monitor and Admin Chat
  • Operator Performance
  • Chat Trends
  • Average Concurrent Chats
  • Pre-Chat/Post-Chat Survey Report
  • Concurrent Chats
  • VIP Priority Support
Enterprise
Custom

Features

  • 1-on-1 Consultation
  • Integration With Business Operations
  • Customized Solutions
  • Unique Marketing Campaigns
  • Specialized Support

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 25/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about WebsiteAlive pricing.

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WebsiteAlive vs Comm100 Live Chat

WebsiteAlive Reviews

OVERALL RATING
4.1
Based on 10 Rating(s)
Rating Distribution
  • 25 %
  • 75 %
  • 0 %
  • 0 %
  • 0 %
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Videos on WebsiteAlive

WebsiteAlive Features: Internal Chat

WebsiteAlive Screenshots

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WebsiteAlive FAQs

WebsiteAlive is Live Chat Software. WebsiteAlive offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about WebsiteAlive features.

No, WebsiteAlive does not provide API.

WebsiteAlive Integration

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