MyLiveChat

About MyLiveChat

My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need.

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Pricing

Free Trial Available
Starts at $15.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

71%
Momentum

66%
Popularity

71%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

MyLiveChat Awards

# 4 Most Searched Live Chat Software
Q3 2019

MyLiveChat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Persistent Chat

Creating a subject-based group conversation that persists over time

MyLiveChat Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Free Plan Free

Features

1 Seat
Unlimited Agents
Unlimited Depts
Unlimited Websites
Unlimited Chats
3 Year Chat History
Visitor Monitoring
Customization
SSL Certificate
Canned Responses
Proactive Chat
Email Chat Transcript
File Transfer
Typing Indicator
Offline Messaging Delivery
Multi-language support
Spell Checker
Multiple Simultaneous Chats

Starter Plan $15.00 $15.00 per month

Features

Includes features of Free plan, plus
White Label
Email Reports

Basic Plan $29.00 $29.00 per month

Features

2 Seats
5 Year Chat History
Includes features of Starter plan

Corporate Plan $59.00 $59.00 per month

Features

5 Seats
Includes features of Basic Plan

Enterprise Plan $99.00 $99.00 per month

Features

10 Seats
10 Year Chat History
Includes features of Corporate plan

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MyLiveChat Pricing