Home/Live Chat Software/MyLiveChat
Updated on: June 18, 2019
What is MyLiveChat ?
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MyLiveChat - Live Chat Software : SaaSworthy.com
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MyLiveChat

A real-time chat in website
★★★★★
★★★★★
(7 Ratings) Write Review

Live Chat software that engages visitors to customers. Customer engagement platform that gives you unlimited chats. Chatting through iPhone/iPad or Android are also available. It can work on different internet properties. Monitor, reporting and transfer files at ease, enhances the sales and support. A secure platform with proactive chats to improve the business productivity.

FOLLOWERS
48
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MyLiveChat Features Show All Features

MyLiveChat Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Contact Delaware, United States
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Live Chat Software

MyLiveChat Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does MyLiveChat cost ?
The pricing for MyLiveChat starts at $15.0 per month. MyLiveChat has 4 different plans such as - Starter Plan at $15.0 per month, Basic Plan at $29.0 per month, Corporate Plan at $59.0 per month and Enterprise Plan at $99.0 per month. MyLiveChat also offers a Free Plan with limited features.
Free Plan
Free

Features

  • 1 Seat
  • Unlimited Agents
  • Unlimited Depts
  • Unlimited Websites
  • Unlimited Chats
  • 3 Year Chat History
  • Visitor Monitoring
  • Customization
  • SSL Certificate
  • Canned Responses
  • Proactive Chat
  • Email Chat Transcript
  • File Transfer
  • Typing Indicator
  • Offline Messaging Delivery
  • Multi-language support
  • Spell Checker
  • Multiple Simultaneous Chats
Starter Plan
$15 /Month

Features

  • Includes features of Free plan, plus
  • White Label
  • Email Reports
Basic Plan
$29 /Month

Features

  • 2 Seats
  • 5 Year Chat History
  • Includes features of Starter plan
Corporate Plan
$59 /Month

Features

  • 5 Seats
  • Includes features of Basic Plan
Enterprise Plan
$99 /Month

Features

  • 10 Seats
  • 10 Year Chat History
  • Includes features of Corporate plan
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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MyLiveChat Reviews

OVERALL RATING
4.7
Based on 7 Rating(s)
Rating Distribution
  • 7
  • 0
  • 0
  • 0
  • 0
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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 05 December 2018)
Free/low cost solution for chat features on your website

Pros: This software starts from free, and has a lot of features. You can set times when you are available for live chat, and outside of those hours it is a message feature. It works well with either the website or app, and gives you analytical information as well.

Cons: Sometimes it can take a few minutes for the notification to come through that someone wants to chat. By then they might have left, and you miss out on a potential customer

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 03 December 2018)
Great tool for adding live chat to your website

Pros: It is very easy to add a live chat to your website. There are also free plans available. There is an android app that tells you when someone on your website is trying to chat with you. A lot of analytical information is available through this tool as well.

Cons: Some of the widgets do not look very professional

...more
Igor V.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 07 September 2018)
A simple program for quick communication with customers

Pros: Our company has been looking for a suitable chat room for chatting with customers for a long time. At first we contacted them only by e-mail (this is inconvenient and long), then we tried to communicate in Skype (not everyone has this program). Finally settled on LiveChat and very satisfied. The application is simple, everyone can customize it personally, and management then easily looks at the analytics and tries to improve the performance of our guys working in technical support.

Cons: In order to integrate LiveChat with CRM, we had to apply for technical support. No other problems arose.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 19 May 2018)
An amazing way to connect with clients!

Pros: Mylivechat is simply the best chat software you can find. It enables me to not only greet clients as they enter my website but to work with them as well.

Cons: It could use a slight update in aesthetics but is so user friendly that doesn't really matter. It works very well for me!

...more
Gavin G.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 18 July 2017)
Not bad

Pros: Great software did everything we needed it to, lots of features and functions that we were able to take advantage of

Cons: Price was the only reason we didnt stick with it, a little expensive and there are cheaper options out there

...more
Zoran U.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 13 July 2017)
Free Version is Good Enough

Pros: Very good submission form if you are offline. It is emailed to you and you have a lot of time to respond. It is very easy to set up everything with just a basic knowledge of website maintenance. When you are on-line, there is a ring tone to alert if someone is requesting answers.

Cons: You cannot customize CHAT button in a free version. The chat window is too small and sometimes it is not easy to see the question or the thread. However, it is a free version, well worth the money.

Overall: Fewer phone calls that are not necessary.

...more
Mike A.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 02 April 2016)
User-friendly

Comments: Their free version is feature-packed except the automatic email notification which is only available for paid version.

...more

MyLiveChat Screenshots

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