Rocketbots is Live Chat Software. Rocketbots offers the following functionalities:
- Visitor Targeting
- Shortcut Messages
- Offline Form
- Knowledge Database
- Agent Scheduling
Learn more about Rocketbots features.
Rocketbots has been rebranded to Respond.io. Check
What is Rocketbots and how does it work?
Rocketbots allows you to communicate with customers in their channel of choice from one centralized platform using either your customer service agents or the platform’s AI-powered chatbot. After you connect the messaging apps you use to talk to customers, you and the Rocketbots chatbot can start and reply to conversations, no matter which app or platform the customer is using.The chatbot learns from each conversation so that the replies it gives become smarter as it goes along. Rocketbots also allows you to better manage your contacts as all conversations are stored in one place so you can build up a better profile of each person. Rocketbots enables you to choose whether to assign conversations to customer service agents when your customers require human interaction, or to automate answers with the chatbot when the question is more straightforward, or if it’s a frequently asked question.
|Support||Online||Customer Type||Freelancers Medium Business Small Business|
|API||NA||Location / Phone Number||Hong Kong, China|
|Category||Live Chat Software Help Desk Software|
All the Plans includes these Features
Contact the vendor to get the detailed Pricing Information.
Disclaimer: The pricing details were last updated on 14/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Rocketbots pricing.
No, Rocketbots does not provide API.
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