HaloITSM Pricing: Cost and Pricing plans

HaloITSM Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Insights for Service Desk Software

The Average Cost of a basic Service Desk Software plan is $26 per month.
54% of Service Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 10% offer a Freemium Model Allows users to access basic features at no cost..

HaloITSM Custom

More than 250 agents, the software offers pricing plans on baiss of request.

Features

Incident Management
Knowledge Base
Self-Service Portal
SLA Management
Problem Management
Change Control
Release Management
Service Catalogue
CMDB/Configuration Management
Artificial Intelligence
Integrated ITSM Platform
Task Management
Real-Time Project Dashboard
A Single Organisational Service Desk
Contract Management
Inventory Management
Auto-Asset Discovery

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Disclaimer: The pricing details were last updated on 30/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

HaloITSM FAQs

How much does HaloITSM cost?

HaloITSM provides a custom pricing for their software.

Learn more about HaloITSM pricing.

Does HaloITSM offer a free plan?

No, HaloITSM does not offer a free plan.

Learn more about HaloITSM pricing.

Compare HaloITSM Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
HaloITSM	-	-	-		HaloITSM Pricing
Jira Service Desk	23.8	per month	per user	+	Jira Service Desk Pricing
Halo Service Desk	40	per month	per user	+	Halo Service Desk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
Wowdesk	6	per month	per user	+	Wowdesk Pricing
Freshdesk	15	per month	-	+	Freshdesk Pricing
TechExcel ServiceWise	-	-	-	+	TechExcel ServiceWise Pricing
Salesforce Service Cloud	25	per month	per user	+	Salesforce Service Cloud Pricing

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HaloITSM Features

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Service Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Standard Features

Walk-up Experience

Allows users to receive in-person IT support without prior appointments, similar to a tech bar or help kiosk. Includes digital queue management, real-time status updates, and personalized service.

Request Management

Helps handle user requests for information, access, or standard services (such as password resets or software installations). It streamlines fulfillment through automated workflows and self-service options.

Problem Management

Identifies and addresses the root causes of recurring incidents. Focuses on preventing future issues by analyzing trends, documenting known errors, and implementing long-term solutions.

Prioritization

Arrange the list of activities, incidents, and tasks based on their relative importance

CMDB

Configuration Management Database (CMDB) is a database with an in-depth view of configuration items (CI), attributes, incidents and performance throughout its lifecycle.

Change Management

Make coordinated changes during the product's lifecycle and accomplish alterations even after finalization of designs.

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved