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About BeyondTrust Remote Support

BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

BeyondTrust Remote Support Awards

BeyondTrust Remote Support Features

Remote Access Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Feedback Collection

Helps in collecting feedback from users to assess the support

BeyondTrust Remote Support Pricing

Free Trial


Pricing Options

Premium Plans ( One-time license / Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 16/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BeyondTrust Remote Support Pricing.

BeyondTrust Remote Support Alternatives

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BeyondTrust Remote Support Reviews

User Rating

4.7/5 (Based on 419 Ratings)

Ratings Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


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BeyondTrust Remote Support FAQs

What is BeyondTrust Remote Support used for?

BeyondTrust Remote Support is Remote Access Software. BeyondTrust Remote Support offers the following functionalities:

  • Session Transfer
  • Session Recording
  • Remote Control
  • File Transfer
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat

Learn more about BeyondTrust Remote Support features.

What are the top alternatives for BeyondTrust Remote Support?

Does BeyondTrust Remote Support provide API?

Yes, BeyondTrust Remote Support provides API.

BeyondTrust Remote Support Contact

Vendor Details

Georgia, United States

Contact Details

+1 770-407-1800

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