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Updated on: August 15, 2020
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Service Desk Software

Service Desk Software delivers omnichannel support to employees within an organization using IT equipment. This software helps to manage internal IT service requirements for both hardware and software. Employees can report incidents, submit their requests using this software, and the IT department can quickly resolve any incidents and remain organized.

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Freshservice

An IT project management software
(678 Ratings)

Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking... read more

SolarWinds Service Desk

An IT service management (ITSM) solution
(240 Ratings)

SolarWinds Service Desk provides IT teams an easy to use and affordable ITSM solution based on ITIL best practices. SolarWinds Service Desk is a cloud-based, multi-tenant solution for the modern helpdesk. Streamline ticket management and issue resolution with time-saving workflows, ticket routing... read more

Ivanti Service Manager

Build Business with ITSM
(9 Ratings)

Ivanti Service Manager is a cloud-optimized ITSM solution used to automate workflow of business. The software offers a compliant, and secure to manage incidents requests from any channel. Plan communication on any performance issues or potential problems to reduce errors and costs by managing... read more

Jira Service Desk

Automate Workflow with IT Service Tool
(70 Ratings)

Jira Service Desk is a Collaborative ITSM solution used to manage the services and support in minutes. Track and analyze all response activities and measure the Incident communication with custom automation rules to handle all your manual tasks. Manage your team's works with escalations,... read more

EV Service Manager

Enterprise Service Management

EasyVista Service Manager Service Manager is a proven ITSM software with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Improve your IT maturity with Service Manager's robust... read more

Hipporello

A Simple Service Desk

Hipporello software is a platform used to connects your customers and employees via online forms and emails. Manage your customers access to create support cards. Define automation rules to automate manual tasks. Sharing email account credentials among team members and turn your Trello board into... read more

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List of Service Desk Software

PRODUCT NAME AGGREGATED RATINGS (OUT OF 5)
4.6
4.2
4.2
4.2
NA
NA

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