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About TOPdesk

TOPdesk is a service management software that helps businesses to easily connect with customers and meet their expectations. This easy to use solution allows businesses to spend less time on registering tickets and more time on delivering the best possible services. It makes it possible for companies to easily integrate their favourite tools. TOPdesk helps to reduce the workload of IT teams related to handling tickets, solving problems faster and sharing knowledge. Users can automate their processes so they can work together with other departments and improve efficiency. With its omnichannel support, businesses can help their customers through a channel appropriate for the latter. Moreover, detailed metrics offered by the software, helps businesses measure their departments’ performance and improve their services. The facilities department can utilise the software’s easy-to-use interface to perform all of their tasks easily, whether it’s monitoring orders or scheduling important repairs. TOPdesk, with included features and flexibility, is useful for every type of business, such as CAFM, ITSM, ESM and more.

Screenshots & Videos

Asset Management Campaign Labs
Dashboard
Dashboard Service Desk KPIs
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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)
  • Individuals

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online
TOPdesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 10/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TOPdesk Pricing.

TOPdesk Alternatives

View All TOPdesk Alternatives

TOPdesk Reviews

User Rating

4.2/5 (Based on 247 Ratings)

Rating Distribution

  • Excellent

    36%
  • Very Good

    51.4%
  • Average

    11.3%
  • Poor

    0.8%
  • Terrible

    0.4%

Do You Use TOPdesk?

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Videos on TOPdesk

TOPdesk Screenshots

TOPdesk FAQs

Does TOPdesk provide API?

Yes, TOPdesk provides API.

TOPdesk Contact

Vendor Details

Orlando, Florida Founded : 1993

Contact Details

+1 407-613-5410

https://www.topdesk.com/

Social Media Handles

Customers

Peterborough
UniDesk
University of Memphis
Aston University
Kramp Group
Sword IT Solutions

TOPdesk Integrations

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