Browse Software
List Your Product
Loading...

About 3CX

3CX is a robust business communication software that helps companies to conduct remote business meetings, reply to service customer requests and work with more efficiency. The software is specially built for teams who are working remotely. It enables employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase the frequency of communication with customers and enhance the overall experience, adequately. Moreover, a full-featured PABX system, offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. Employees can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction in every possible way. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers.

Screenshots & Videos

3CX Wallboard
Video Call on Desktop
Video Thumbnail
Video Thumbnail

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

3CX Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 01/08/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about 3CX Pricing.

3CX Alternatives

View All 3CX Alternatives

3CX Reviews

User Rating

4.5/5 (Based on 754 Ratings)

Ratings Distribution

  • Excellent

    76.1%
  • Very Good

    18.6%
  • Average

    3.7%
  • Poor

    0.5%
  • Terrible

    1.1%

Do You Use 3CX?

Write a Review

Review Summary

Users appreciate 3CX's ease of use, cost-effectiveness, and feature-richness. Many reviewers highlight its user-friendly interface, straightforward setup process, and comprehensive range of features, including call forwarding, voicemail, video conferencing, and integration with various CRM systems. Additionally, 3CX's pricing is considered competitive, especially for small businesses and startups. Reviewers also mention the reliability and call quality of the platform, with some noting occasional glitches or connectivity issues. Overall, users generally express satisfaction with 3CX, citing its user-friendly design, feature set, and affordability as key strengths.

Pros

  • Easy setup and management, suitable for businesses with limited IT resources.
  • Affordable pricing plans, including a free option for basic usage.
  • Integrates with various business tools and applications, streamlining communication processes.

Cons

  • Some users report occasional call quality issues, especially during peak usage times.
  • Limited customization options compared to more expensive PBX systems.
  • Customer support response times can be slow at times, affecting the resolution of technical issues.

3CX User Reviews

AI-Generated from the text of User Reviews

Videos on 3CX

3CX Screenshots

3CX FAQs

Does 3CX provide API?

No, 3CX does not provide API.

3CX Contact

Vendor Details

Nicosia, Cyprus Founded : 2005

Contact Details

Not available

https://www.3cx.com/

Social Media Handles

Download White Papers And Ebooks On Contact Center Operations Software

View All Downloads

3CX Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed